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Trying to figure out "DoublePlay . . . "

Discussion in 'DIRECTV General Discussion' started by pakcyclist, Mar 25, 2010.

  1. tonyd79

    tonyd79 Hall Of Fame

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    Let's see. Some want pause, some don't. How do you make it work for everyone (short of yet another configuration setting)? You make it not and the user hits the pause button. You can't unpause if you make it pause by default.
     
  2. dcowboy7

    dcowboy7 Hall Of Fame

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    Yep because the current config setting of black or grey SD channel bars would totally be missed if it was replaced by this request. :D
     
  3. tonyd79

    tonyd79 Hall Of Fame

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    That is there for a reason. There are still plasmas with burn in issues.
     
  4. Dolly

    Dolly Hall Of Fame

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    What I don't like about the feature is the fact that if you are wanting to use the down arrow for another reason the Double Play comes up and then you have to hit exist to get out of the Double Play. I also don't like the Quick Tune feature for the same reason. If you want to use the up arrow Quick Tune comes up ever if you don't want Quick Tune at all.
     
  5. tonyd79

    tonyd79 Hall Of Fame

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    I am confused. The down arrow only works for quick tune and double play when there are no other graphics on the screen. That means if you need the up arrow for anything else (menu navigation, guide, list, tv apps, mini guide, mix channels), it does that feature. Same with double play.

    When are you using the up or down arrows and the features come up instead of what you want?
     
  6. renbutler

    renbutler Godfather

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    Yeah, but why does it tune to a completely irrelevant channel when you activate DoublePlay? That's what's bugging me.
     
  7. tonyd79

    tonyd79 Hall Of Fame

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    It is not irrelevant. We just haven't figured out the behavior. I know it goes to a channel I did watch recently. Maybe the last time I used that tuner for non-recording? But it is not random. Nor does it always go to the same place (unless it is the first time since a reboot). It is using your history somehow. So, it is not irrelevant. What you are asking for is for it to read your mind. Different request.
     
  8. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    The very first time it is activated after a restart, it most commonly chooses channel 201 which is available in all subscription packages. I've heard reports that in NY & LA it goes to Channel 2 instead of 201.

    On First use, there aren't many choices.

    I'm pretty sure that once you've used it, it deactivates, etc. that it will actually return to the last used channel .. So, for example if you last used DoublePlay and had this configuration:

    Tuner #1: ABC
    Tuner #2: ESPN

    And then some time later after DoublePlay had deactivated and you turned it on again, The down arrow channel should be ESPN. I think it remembers where you where, but that memory doesn't cross a restart.

    I don't use it frequently. Last time I used DoublePlay was during the NFL season late last year.
     
  9. tonyd79

    tonyd79 Hall Of Fame

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    I use it often even when not sports. More for sports, though, including baseball, hockey, basketball (was a joy for the NCAAs).

    I think you are right but why I am not sure is because who can remember what channel they had on the "other" tuner? Not Tuner 2 nor Tuner 1. The tuners juggle back and forth, so who can tell what is what.
     
  10. renbutler

    renbutler Godfather

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    I am not asking for it to read my mind. I think I've made my point clear, but apparently not because nobody is understanding it.

    I know both of my tuners get used, because I often record on both of them. I don't have any idea why the channel should change at all (let alone to an irrelevant channel) when I activate DoublePlay. I should be able to change it myself directly to the channel that I want to be buffered on the other tuner.

    If this doesn't make sense, just ignore me, because apparently I'm not understanding the feature.
     
  11. DogLover

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    Perhaps if you don't think about if as changing the channel when it's activated, but changing the tuner. It's just showing you what's on the other tuner. And if it did start off on the same channel, there would certainly be people that would get confused about why they activated DoublePlay and it "didn't do anything".
     
  12. tonyd79

    tonyd79 Hall Of Fame

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    How would you propose it change to the channel you want it to? It is not that I don't understand what you want...you want fewer clicks and not to go through another channel thus saving time. But how is it supposed to know where you want it to go? Even if it can. I imagine that the tuner is still tuned to something (unless it is powered down, it has to be) so all that is happening is that you are switching to it and getting buffering. When you hit the down arrow, all that is happening is that you are now viewing the other tuner. It is not tuning to that channel; it is just showing it to you.

    That is why I used the term "read your mind" because it would have to know where you want to go before you go there to work.
     
  13. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    The problem with this is as follows ...

    (1) Watching Channel A, Buffer Channel A

    (2) Switch to Channel B, start buffering Channel B, Buffer Channel A

    (3) Switch back to Channel A (How?), buffer Channel B, Buffer Channel A

    (4) Switch to Channel C, start buffering channel C, Buffer channel A, stop buffering channel B

    (5) Oops, meant Channel B, not Channel A, buffer channel C, buffer channel A

    (6) Switch to Channel B, start buffering channel B, buffer Channel C, stop buffering channel A

    So at the end, you're plan was to be watching both Channel A and Channel B, but you've completely lost your buffer to channel A (where you started) and you've started a fresh buffer on channel B.

    DoublePlay toggles tuners back and forth between tuner #1 and tuner #2. You can change channels a million times on either tuner #1 or tuner #2 and the other tuner will continue to buffer. Each time you change channels, the tuner you are watching will flush the buffer.

    Anyway, that's how it works. Once it's set up, which includes turning it on and choosing the right channels, it's a simple task of using the down arrow to swap between the two tuners. Doubleplay is not on 100%. It needs a start point each time you turn it on.
     
  14. renbutler

    renbutler Godfather

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    Never mind. I'm normally fairly tech savvy, but the explanations aren't making sense to me, and the interpretations of what I'm asking are similarly missing my point.

    It possibly has to do with something fundamental about how the tuners work that I've never really needed to know before now. Perhaps your assumption is that I DO understand it at a fundamental level, and that's the disconnect.

    It doesn't really matter. Just understand that there is a feature (somewhat similar to DoublePlay as I understand it) that I would like to have that apparently doesn't exist.
     
  15. DogLover

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    Perhaps an analogy will help. Think of the tuners as water pipes. You've got 2 pipes. However, these are special pipes that can change what they carry. You turn on the first pipe. I starts on cold water. You can change it to Coke, Sprite or coffee or hot water. You choose Coke. You then want to switch to the 2nd pipe. It defaults to hot water. You then change it to coffee. You now have two pipes running, one with Coke and one with coffee. You can switch back and forth between the two pipes. You can also change what beverage comes from from each pipe.

    It could default to Coke when you start up the 2nd pipe, because that's what you have running on the first pipe. Of all the choices to start with, that's the least likely one that you want. Afterall, why would you have started the second pipe if you didn't want a 2nd type of liquid.

    I know this is a silly example. (Though, there are some mornings where I'd like to get coffee from the water faucet.) Hopefully, it may help understand what's going on with the two tuners in the DVR.
     
  16. renbutler

    renbutler Godfather

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    Actually, I think I figured it out on my own. The confusion resulted from the action that occurs when you enact DoublePlay. It looks like a regular channel change, but it's really a tuner change. On my system, that tuner change always results in displaying a channel that I NEVER WATCH (local channel 4). That tuner is used frequently to record programs simultaneously with the other tuner, so it still makes little sense that the second tuner automatically displays channel 4 every time I activate DP.

    Even as a moderately savvy user, I never cared about how the tuners worked, as long as I could record two programs simultaneously. I can only imagine how confusing it is to less savvy users! DoublePlay is NOT intuitive, and the instructions are not explicit. I write technical documentation for end users as a profession, and the on-screen instructions and the video in this thread omit a brief but important explanation. One of the most important rules for writing instructions is NOT to assume too much about what the end user knows.

    Thanks for all your patience with me. I still think the feature could be less clunky, but overall it is a useful feature.
     
  17. tonyd79

    tonyd79 Hall Of Fame

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    I think that was around where we figured you were having a problem.

    Documentation in just about everything stinks these days, BTW.

    I think many of use used dual tuner Tivos so we understand the basic concept. And most people won't understand the tech stuff but will just use it. They will say, you mean if I push the down arrow then plug in the channel I want, I can rewind TWO shows? Cool!
     
  18. renbutler

    renbutler Godfather

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    Not the documentation I write for a living. It is 100% accurate and readable. Every manual is a real page-turner from front to back.

    :sure:
     
  19. tonyd79

    tonyd79 Hall Of Fame

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    Hee hee.

    BTW, wasn't bashing the writers. But more and more, tech companies are putting out product without worrying about documentation. Especially software.

    I think some of them fell into a trap of thinking that they would get it later via live updates or internet access and then just moved on.
     
  20. djwww98

    djwww98 Godfather

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    Regarding the fact that it does not automatically pause... it seems like if you are not pausing before switching, then how is it any different than just using the previous channel feature? The whole point of duel live buffer is too be able to pause, change to another channel and watch for awhile, pause, and go back to the first channel and pick up right where you left off. If you're not pausing then what's the point? I'm probably missing something, but I'm in the camp of wishing it paused automatically.
     

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