My dish is rusted out to the point that it won't stay aimed and needs to be replaced. I contacted Directv to replace it and scheduled an appointment to replace it free of charge. I now have waited through two four hour appointment windows and not had anyone show up or contact me. DirecTv wants to schedule a third appointment, but I have zero confidence that someone is going to show up. I'd happily install the dish myself at this point that would be far easier and faster. Any advice before I completely loose my mind? I'm in Los Angeles county, not like I'm in the middle of no where. Is this because I got them to do it for free? I really don't know what to do next.