Two HR44-700's on Same Account

I have a motorhome with SWM dish and a home installation with SWM dish.

Originally, I had a regular receiver in the coach and replaced it with the SWM and a Genie. When we parked the coach for any period, we would move the HR44 to the house, no problem. In the house, however, we do not install the Genie remotes.

It's a pain to keep swapping back and forth because of the way the HR44 is mounted in the coach, so I ordered a second HR44 just for the coach and it would not connect to the Genie remote nor would it record. The installer had it activated and I just assumed it was some issue with the Genie remote.

I spent a day on the phone with seven Directv reps and three supervisors and none could get me to a tech to discus the problem and confirm my installation technically. When I called the installer, he said you are not allowed to have two primary receivers on the same account. Now, when I ordered the receiver and fully explained what I was doing, the representative said she was very clear what I was doing and never mentioned an issue. All of this is in a recorded chat.

Given this particular problem, and the fact that I just want to have two HR44-700 receivers that don't need to be moved, would anyone have a configuration that would resolve this problem for me? Or can we just not play the game in this configuration?

Thanks for any suggestions,

Kim

 

I actually have an HR24 now, in addition to the two HR44's. I just wish the account rep and subsequent contacts would have figured all of this out when I asked them the question. Appreciate the confirmation!