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Unable to remove online

Discussion in 'DIRECTV Programming' started by phatmatt1215, Jan 31, 2010.

  1. phatmatt1215

    phatmatt1215 Icon

    566
    0
    Nov 4, 2007
    I just went to my account online to try and remove the NFL Sunday Ticket and I got a message that said I was unable to remove it online. Why is that? I have an account online. Is it because I go through a local D* company to do my business?
     
  2. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,602
    372
    Sep 5, 2006
    Allen, TX
    Because they want you to call.
     
  3. hilmar2k

    hilmar2k Hall Of Fame

    5,251
    4
    Mar 18, 2007
    You can no longer remove programming online. You need to call.
     
  4. hrobbs

    hrobbs AllStar

    83
    2
    Jan 22, 2007
    Bastards
     
  5. cdizzy

    cdizzy Icon

    896
    0
    Jul 29, 2007
    I tried awhile back to remove Showtime and it said I needed to call them. I think they have been doing this for awhile now.

    My guess is they want to be able to talk you out of it by giving you some sort of discount. Also, if you cancel by phone then make sure you get the name of the CSR and a verification number just in case you end up getting billed again when ST comes back.
     
  6. phatmatt1215

    phatmatt1215 Icon

    566
    0
    Nov 4, 2007
    Thank you all.
     

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