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Unsupported Networking Discussion

Discussion in 'DIRECTV Connected Home' started by Gary16, Feb 6, 2012.

  1. bubbles

    bubbles New Member

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    May 13, 2012
    I called DirecTV last year and inquired about the whole home dvr. I was told it was going to cost me 450.00 for the equipment and the install. I said no thanks to that deal. I called again the other day and was told it would be 199 for the equipment and 49.00 for the install. We have the HR24 in the bedroom and the HR20 in the living room. I was wondering if there was a way to do it myself and my Google search led me to this board. I e-mailed DirecTv with the info provided in the original post. I received an e-mail thanking me for being a valued longtime customer and they turned on the Whole Home DVR, in less then 3 hours from when I sent the e-mail. The HR20 in the living is plugged into my router via Ethernet. I did not want a long Ethernet chord going to my bedroom from the living room so I picked up the WNCE2001 Netgear wireless Ethernet adapter from Wal-Mart for 50.00. I figured if it did not work then I could return it. Incredibly it all works!
    I also found the information on how to switch from our current Zinwell WB68 setup to the SWM setup. I am not in a rush to do that now since the wireless is working so well. Just wanted to say thanks!
     
  2. tenn_

    tenn_ Mentor

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    Sep 19, 2010
    Can anyone here direct me to the "recommended e-mail" to send to DirecTv to get MRV activated, I can't find it in this thread?

    Thank you.
     
  3. Go Beavs

    Go Beavs Hall Of Fame

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    Portland,...
  4. tenn_

    tenn_ Mentor

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    Sep 19, 2010
  5. tenn_

    tenn_ Mentor

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    Sep 19, 2010
    I'm not sure where to start with hardware in getting MVR activated and could use some guidance.

    I have an ATT "2Wire" router/DSL network installed and working.

    I have a DirecTv SWiM installed and HR23 and HR22 DVR's plus 2 more non-DVR HD receivers. It is not practical to run an ethernet cable from my router to either DVR. What additional hardware will I need to get MVR working?

    Thank you.
     
  6. allenn

    allenn Icon

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    Nov 19, 2005
    Georgia
    I would suggest Directv wireless Cinema Connection Kit (CCK-W). You can see the information here:
    www.solidsignal.com D* Wireless CCK-W.

    This device is amazing. I replaced two wireless bridges with the CCK-W. It provides continuous internet to my two HR-24-100's. If I could figure a way to connect my Sony PS3 into the coax, I would, so I could remove the remaining bridge. The CCK-W talks to a Linksys router on the second floor. It is that good. Best wishes!
     
  7. Go Beavs

    Go Beavs Hall Of Fame

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    Portland,...
    Sounds like you need a wireless DECA (as allenn suggests), a receiver DECA, and two Band Stop filters.

    For further reading, there's a list of threads and FAQ's in a sticky at the top of this forum.
    Direct link: http://www.dbstalk.com/showthread.php?t=201050
     
  8. douglasaking

    douglasaking New Member

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    Dec 10, 2009
    I apologize in advance if I'm highjacking this thread. I was able to successfully get MRV turned on (unsupported Ethernet) via the email script, only took 1 hour (good news). All receivers are showing MRV enabled, however the infamous "No Networked DVR's" found is present on each. All units are hardwired CAT-5 directly into my router. I've rebooted each receiver, re-run network set-up (confrmed each are assigned IP's in 192.168.1.XXX, confirmed gateway are the same, subnet, etc.). Have also used an IP scanning tool to ping each device on the network. Any ideas I can try to troubleshoot?

    Here is my set-up...again each is hardwired via CAT-5 into my 2-Wire router...

    #1 HR22-100
    192.168.1.75
    Gateway: 192.168.1.254
    DNS: 192.168.1.254
    Subnet: 255.255.255.0


    #2 HR22-100
    192.168.1.77
    Gateway: 192.168.1.254
    DNS: 192.168.1.254
    Subnet: 255.255.255.0

    #3 H23-600
    192.168.1.73
    Gateway: 192.168.1.254
    DNS: 192.168.1.254
    Subnet: 255.255.255.0

    #4 H23-600
    192.168.1.79
    Gateway: 192.168.1.254
    DNS: 192.168.1.254
    Subnet: 255.255.255.0
     
  9. dennisj00

    dennisj00 Hall Of Fame

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    Be sure 'Share Playlist' in Whole-home is enabled.
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    Those all look good. I've used 2Wire modems for some time and haven't had any problems.

    You might reboot the 2Wire, and then the receivers.
     
  11. douglasaking

    douglasaking New Member

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    0
    Dec 10, 2009
    That did the trick...reboot of the 2Wire seems to have been the fix. All is good! Thanks for the help.
     
  12. kiljoy

    kiljoy Legend

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    Apr 29, 2008
    I hope this is the right place to ask. I have two HR22s and have been using whole home under an unsupported configuration since they started offering it. It's always been fine. Now, however, neither DVR can see the other though both have sharing turned on in the settings.

    Nothing at all has changed on my end. I'm using the same router I always have and haven't touched the configuration there, neither of the DVRs has been switched out, both can see the network fine. I don't know when they stopped seeing each other.

    Any idea what to try? I don't really want to buy equipment as the sharing works well enough over ethernet for me.
     
  13. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Things to check/do:
    Do the IP addresses start with matching numbers? [ie 192.xxx]
    Have you rebooted your router?
     
  14. kiljoy

    kiljoy Legend

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    Apr 29, 2008
    Both have static addresses assigned to them via DHCP, 192.168.0.175 & 192.168.0.176. The router has been restarted.

    I also realized I hadn't RBR'd either receiver (in what seems like a year actually) so I tried that on both too. I repeated network setup, both passed just fine, and I tried toggling off and on sharing.

    Still neither sees the other.
     
  15. lugnutathome

    lugnutathome Hall Of Fame

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    Apr 13, 2009
    Woodburn, OR
    Just a wild thought. . . Did you check the list sort order? Could it now be set local instead of all?

    Sometimew firmware updates do unexpected things as can family members.

    Don "just a possability" Bolton
     
  16. kiljoy

    kiljoy Legend

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    Apr 29, 2008
    No, it's not that because under Settings > Whole-Home it says "No connected receivers"
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    This is sort of the problem with "unsupported", as it's all up to you to troubleshoot.

    I'd go back to the receivers and reset the network defaults, then reboot them.
    If this doesn't work, then look at the ethernet ports and try others.
    If it still doesn't work, I'd look further at the router and maybe try a factory reset [normally a recessed button on the box].
     
  18. kiljoy

    kiljoy Legend

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    Apr 29, 2008
    Well yeah, I do understand the unsupported aspect of it.

    We know the ethernet ports are fine, both receivers show up as connected to the internet in their settings and on the router.

    I could easily believe it's a router configuration issue but why would a router block certain traffic within a LAN? It's a D-Link DIR-655 on the latest firmware. In fact, I strongly suspect that updating the firmware is what caused the issue. Can you think of any type of settings on the router that might have been reset? Are there specific ports I need to open on the DVRs?
     
  19. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    This level of networking/ethernet is beyond me, so :shrug:
    I do know from my own experience that ports do get blocked and cause this problem. My networking is mostly "plug & play", meaning I "plug it in" and then "play" until I get it working. :eek2: :lol:
     
  20. kiljoy

    kiljoy Legend

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    Apr 29, 2008
    Yeah, that's pretty much the extent of my knowledge too. It strikes me as odd that it was working fine for the longest time and now it just won't work. I'll try to reset the router this weekend, I don't feel like going through the hassle of manually restoring the settings today.

    What's the latest word in moving to the supported method? I looked into it when it first got rolled out but every time I come back to the board the tech is completely different. Is it still some sort of DECA box at each receiver?
     

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