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up arrow on remote not working

Discussion in 'DIRECTV Tips and Resources' started by dansaint, Jan 1, 2009.

  1. dansaint

    dansaint New Member

    5
    0
    Dec 8, 2008
    everything else on remote works fine but when trying to navigate the channel menu or doing a show or channel search...the up arrow directly above the large orange select button does not work. I've tried changing batteries and hte issue still persisted. Do I need to go out and buy a new remote? Contact DirecTV about getting a replacement? Or is their a fix that can be done for this?



    Thanks
     
  2. paulman182

    paulman182 Hall Of Fame

    4,847
    8
    Aug 4, 2006
    You might try a menu restart of the receiver to see if it restores the functionality. It might just be a glitch.
     
  3. dansaint

    dansaint New Member

    5
    0
    Dec 8, 2008
    did it...and that looks to have fixed the problem.

    Thank you for your assistance
     

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