Updated: DIRECTV HD Swaps --- FREE MPEG4 HD equipment!

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by Stuart Sweet, Jun 25, 2008.

  1. Aug 7, 2008 #261 of 352
    Kansas Zephyr

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    Yes...it did.

    Cables are no longer shipped in the box with the IRDs. It was a waste of money to have every possible type that might be needed. It's cheaper to have them in the truck, and use only what is necessary.

    You'll read in this forum that some customers that have been shipped replacements for failed IRDs don't even get new BBCs or a power cord.
     
  2. Aug 7, 2008 #262 of 352
    cforrest

    cforrest Icon

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    Ok, then I take back my sneaky installer comment. That sucks the cables don't come since two (2) of the HR21s were installed on SD TVs that eventually will be replaced with HD TVs, oh well! Thanks for updating me on the cables with receivers, appreciate it.
     
  3. Aug 7, 2008 #263 of 352
    mechman

    mechman Legend

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    Apr 29, 2006
    Both of the defective units sent to me came with cables. :confused:
     
  4. Aug 7, 2008 #264 of 352
    Kansas Zephyr

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    Note: I said some customers, not all.

    What model IRDs were those, and when?

    The new HR21s via HSPs that I've seen "sealed" before opening, within the last month, did not have HDMI nor Component cables.
     
  5. Aug 7, 2008 #265 of 352
    mechman

    mechman Legend

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    HR20-700 and a HR21-700. The only thing lacking in the HR21 box was the BBCs. The third one should be on the doorstep when I get home tonight or tomorrow. I'll let you know what's included with that one as well.
     
  6. Aug 8, 2008 #266 of 352
    mechman

    mechman Legend

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    I received a HR21-100 today and it had everything in the box - BBCs, HDMI, component, phone, etc. More importantly, it's working great! :biggthump
     
  7. Aug 8, 2008 #267 of 352
    Kansas Zephyr

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    Note: "via HSPs" in my previous post.

    The OP on this topic was bashing an installer for "taking the cables".
     
  8. reubenray

    reubenray Godfather

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    Jun 26, 2002
    I finally got my upgrade and received the HR21-100. He had no cables with it. He was going to check his truck for a HDMI cable. He checked and only had component cables. I told him not to install the component cables and I had a HDMI cable to use instead.

    Being I currently have only one cable right now he said it may not receive all of the channels because I was not using both tuners. I just ignored his comment. It did have the BBC's also.
     
  9. BruceS

    BruceS Icon

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    Sep 23, 2006
    Albany, NY
    My HR21-100 certainly can record two things at once using an HDMI connection.

    As usual many installers don't know what the are talking about, just like CSR's.

    I apologize in advance to all of the installers who frequent this forum, who all seem to be able to answer questions with no problems.
     
  10. tmfinnegan

    tmfinnegan New Member

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    Aug 14, 2008
    So I finally got the call about the free swap out. I have a couple of things that I would like verified.

    Can I transfer recordings from old box to new? (CSR says yes via USB connection. I can't find any reference to that anywhere else.)

    Will the HR10-250 still get the HD channels - plus all the new ones - with the new slimline dish if that is all I get. (CSR said it would but again, I can't verify.)

    Sorry if these questions have already been adressed. I searched but didn't find them.
     
  11. Kansas Zephyr

    Kansas Zephyr Hall Of Fame

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    No...you can't transfer any recordings between any DVRs.

    No. The HR10-250 can only receive MPEG2 HD channels. D* is moving all HD to MPEG4 (that's why you are being offered the free swap). So, in the not too distant future it will get no HD programming from D*, only OTA digital, including HD.

    You should be getting a HR21, in addition to the new dish. If you use OTA now, you'll need to call D* AFTER the installation and request a AM21 tuner.
     
  12. reubenray

    reubenray Godfather

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    Jun 26, 2002
    After finally getting a swap out done last week for my H10 (received a HR21) I received additional mailing and e-mails to swap out the last two (HR10-250 & Sony HD200). It took 3 failed trips to get the last one swapped out plus 3 times of taking off work.

    What are the odds of getting D* to just send these to me this time? The last swap out I had to pay for shipping/installation. This time they say everything will be free. It seems like it would be in their best interest to just ship it to me instead of paying someone to bring/install it.

    This would probably be the only way I would do the swap out.
     
  13. Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

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    Why not call and ask?

    They are trying to reduce truck 'rollouts'.

    See what they say.

    - Craig
     
  14. mechman

    mechman Legend

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    Apr 29, 2006
    I didn't even have to ask. They just FedEx'd them to me.
     
  15. reubenray

    reubenray Godfather

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    Jun 26, 2002
    I will call them then to see. How many days do you have to activate them? I will heading out of town about the time they should show up.
     
  16. reubenray

    reubenray Godfather

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    Jun 26, 2002
    I called them tonight and not only did they refuse to ship me the receivers they wanted to charge me $19.95 for the installation.

    What part of "FREE" do they not understand.
     
  17. mechman

    mechman Legend

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    Apr 29, 2006
    I was charged the $19.95 plus tax for shipping.
     
  18. reubenray

    reubenray Godfather

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    Jun 26, 2002
    I ordered the receiver this morning via D*website and it does not show any charge for them to be shipped to me. I ordered only one due to it only showed I could get one free. I figured I could wait on the last receiver being swapped. I checked the order just now and it shows 2 free receivers being shipped.

    Will not know what is what until they are received. If I only get one I need to decide what receiver to keep. This receiver will be for my smallest TV which is a 27" non-HD set. I have the HR10 and a Sony HD200.
     
  19. KSbugeater

    KSbugeater Godfather

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    Feb 17, 2005
    I ordered the AM-21 2 weeks ago from the website to go with the free HR21 I received in late July. When it hadn't arrived by yesterday, I called. The CSR reordered it for me, and when I told him that others were receiving the AM21s for free, he gave me a $10 discount for 6 mos on programming. Invest $50 now, get $60 in 6 mos... that's a 40% APY!!! ;)
     
  20. reubenray

    reubenray Godfather

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    Jun 26, 2002
    I got my free receiver today. It was a reconditioned H20. This is good being I will still have the OTA capabilities, but it had a build date of 11/2005. Hopefully it works OK.
     

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