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Updates for certain Dish Fees

Discussion in 'General DISH™ Discussion' started by VDP07, Sep 29, 2010.

  1. VDP07

    VDP07 Godfather

    Feb 22, 2006
    Updates for Certain Customer Fees – Effective September 29, 2010

    -Service Change Fee – The customer fee that was formerly called a “Transaction Fee” will be updated to be called the “Service Change Fee” effective September 29, 2010.

    -How the “Service Change Fee” will be Charged Effective September 29, 2010 – Prior to September 29, 2010, customers were charged $5.00 ($20.00 for adult programming) whenever they changed the programming they were subscribing to on their account. Effective September 29, 2010, we will change the way customers are charged for this fee to help provide them with more flexibility.

    -Within the First 60 Days of Customer Account Activation – Please note that a Service Change Fee will NOT be charged to a customer account within the first 60 days of activation.

    -After the First 60 Days of Customer Account Activation – A customer will be charged the $5.00 Service Change Fee (or $20.00 for adult programming) if they change the programming on their account when they were only subscribing to it for 30 days or less. Customers who change their programming when it has been on their account for more than 30 days will not be charged a “Service Change Fee.”

    -Service Plan Cancellation Fee – An existing customer who adds the Service Plan to their account will be charged a $25 Service Plan Cancellation Fee when the customer cancels the Service Plan from their account and has had the Service Plan for 150 days or less. An existing customer who adds the Service Plan to their account will not be charged a Service Plan Cancellation Fee if the customer cancels the Service Plan after having the Service Plan for more than 150 days.

    Some good news for a change.:)
  2. 3HaloODST

    3HaloODST Godfather

    Aug 9, 2010
    hey cool glad i checked here, especially the service plan changes
  3. lparsons21

    lparsons21 Hall Of Fame

    Mar 4, 2006
    Herrin, IL
    This is very good news.

    Now about those outrageous receiver fees.... :)
  4. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

    Jan 23, 2008
    Wow, that's a really good customer-oriented change. I can appreciate that. It lowers my cost for RedZone! :)
  5. Dario33

    Dario33 Godfather

    Dec 15, 2008
    Yeah, finally some good news for a change. ;)
  6. speedboat

    speedboat AllStar

    Sep 22, 2009
    That makes way to much sense! Are you sure this is from DishNetwork?
  7. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    Apr 17, 2003
    That can't be right. Those changes are actually reasonable. :D
  8. Michael P

    Michael P Hall Of Fame

    Oct 27, 2004
    So does this mean if I decide to drop from AT 250 to AT 200 after having AT250 for more than 30 days there will no longer be a "downgrade fee"? If so this is really good news in these economically challenging times.
  9. Jim5506

    Jim5506 Hall Of Fame

    Jun 7, 2004
    Let's see...

    Service plan cancellation fee ($25) is charged if you cancel the Service Plan before you have had it more than 150 days - that's 3 months, more or less.

    Service plan is $5.95 per month, so 3 months is roughly $18. Well so now instead of cancelling immediately, you can keep it for 3 months and then cancel - it only costs you $18, and not the $25 for immediate cancellation.

    So, for the shrewd the Service Plan cancellation fee has been effectively reduced to $18.

    Am I off here anywhere?
  10. scooper

    scooper Hall Of Fame

    Apr 22, 2002
    Youngsville NC
    150 Days is approx 5 months, not 3.

    $5.95* 5 = ~$30
  11. Codfishjoe

    Codfishjoe AllStar

    Sep 2, 2010
    yea. math was way off there until scooper corrected it
  12. Jim5506

    Jim5506 Hall Of Fame

    Jun 7, 2004
    Who changed a month from 50 to 30 days?

    What's the world coming to!!

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