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Discussion in 'Hopper System Support Forum' started by mattyhoops, Oct 5, 2016.
I do get every transponder in 72.7
But you don't know which satellite and transponder is being used by DISH to send firmware to receivers of your type. And I do not care where individual downloads are as long as my activated receivers get them.
The minimum Eastern Arc setup for DISH is 72 and 61.5. The full Eastern Arc also includes 77. It is possible that the reason why you are not getting the download is that it happens to be located on 61.5. But you have other issues with your receivers that may also be blocking a download.
Tylor, no one here is obligated to help you. If someone wishes to help (without violating our site's terms of service) that is fine. But no one is under any obligation. Even DISH employees (when present) are not obligated to help. DISH has their own support system for subscribers. And while we appreciate DISH employees helping people (officially and unofficially) on our site there is no obligation.
Thank you James. I will reconfigure my setup when I get home
One things of note, the Carbon UI, fro Hopper 2 with Sling, is an unsupported, "as is", interface. It is beta software, and is use at your own risk.
I updated, knowing these risks. I will say, that it was not immediate with the update. I updated the Hopper, power cycled rebooted, and it did not do the update to several hours later. My Super Joey, then had to be, in another step. I am on the Western Arch. Again, this was my personal experience.
But, with that said, there is little to no support to use Carbon UI. Also, if you are not careful, you could render your receiver useless. And, I gather it is not covered under any warranty, if you do.
So, to be honest, you should wait until the official release. While there are some new features, it would not be a significant change from the existing UI. Also, some things, like the YouTube App, is only available on the Hopper 3, and not part of the Carbon UI update fro Hopper 2 with Sling. You also lose the three hour guide, which is available on the Hopper 3 (alternate Guide format), without logos).
Don't you also lose 4x in both directions?
And PTA Sharing between Hoppers is gone.
What does the alternate function do in check switch?
In the new UI it allows a Wing dish to be recognized.
But being as I don't and haven't used the S5 software since February.
I'm not that familiar with where and what is in the Standard menu.
I've only used standard Hopper software for 5 months.
9 months now for Carbon UI.
Its WORKING!!!!!!!!! It just got past the flashing memmory screen!!!
I think it worked!!! Its says "Refresh in Progress" (299)
And you were in doubt!
Lets see that new UI in action.
Im not home, But I AM excited. The DVR still not working tho.
Did you change the satellite connections or did it finally kick in on its own?
yep. 61.5 gets 40 signal
77 gets 20 sig
72.7 gets 20 sig
thank you James for the advice!
A replacement HWS I received from Dish yesterday has the new Carbon UI. The letter that came with it even stated that fact.
Sorry to hear that.
how dare of you to discourage older member here ?!
Well, I got a replacement Hopper 2 and it had the Carbon UI on it. I had two hoppers and one Joey, and it may be worth noting a problem I had.
So one was replaced with one that had the new UI, the other was not. Activated, working.
Tried a Joey later (much later) and it wouldn't work. It was stuck in some kind of upgrade loop. Called Dish, lots of experimentation, and they decided it was broken.
New Joey, installed, associated (I can't recall with which one) all was well - for one day. Then it went back to a screwed up boot loop. Dish wanted to replace it again. Experimented on my own with different orders of initializing it, having one or the other hopper off line at the time (had to argue with the dish guy as he just wanted to send another piece of hardware out, which was silly given the symptoms).
When I finally got it working, it worked with the new Hopper but not the old -- it would allow connection (via "sources") to the old, but could not see any DVR content, but could see live TV. If you tried to link it to the old Hopper it crashed into the boot loop.
The final decision after a lot of phone time was you cannot have hoppers running the old and new UI at the same time if a Joey is involved. At best it won't work with one as a source, but it also seems (just depending on power cycles and other things, and especially if you link back to the old) that it will hang the joey requiring a complete restart even if you do not manually try to relink.
They showed me the secret handshake, upgrade the second hopper to the Carbon UI, and the Joey works fine, has for a month or so now.
By the way... I HATE the new UI. It's slow, it is buggy (I have 15-20 episodes of one show I cannot delete - at least I delete, they pop right back up, except they aren't really there and you can't watch them). The Joey is absurdly slow to respond to remote commands. It is a definite visual upgrade, but functionally a huge step backwards. I wish I could go backwards, but they forced it on me with a hardware replacement.
But anyone with two hoppers and Joey's, don't expect things to work right if you decide to upgrade only one. Do them both, or do neither.
My own recommendation is don't upgrade until you have to - maybe they will fix some of the bugs. Unless it's all about visual appeal and not stability to you.