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Urgent HR44 wiring question

Discussion in 'DIRECTV General Discussion' started by rtcage, Jun 14, 2013.

  1. lebeljd

    lebeljd New Member

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    Aug 19, 2013
    So the standard install would be Ethernet to the HR44 and coax with a DECA to each HR22?
     
  2. HoTat2

    HoTat2 Hall Of Fame

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    If your home network is in good shape, there really shouldn't be any difference in performance. Theoretically DECA coax networking for the receivers is advantageous by keeping MRV traffic off your home network, but if your network has sufficient bandwidth this advantage won't be noticeable.

    The installer will not install ethernet however, nor will he connect the HR44 by ethernet cable to your home network/internet as they are both unsupported configurations. He will place a DECA module on the HR22 for WH connectivity to the HR44 and a CCK to connect the HR44 and HR22 "DECA cloud" to the home network/internet.

    If you want to use your home ethernet network for MRV, you're going to have to set it up yourself after the installer leaves by removing all this and running ethernet to both boxes and placing a DECA band stop filter (BSF) on the input to HR22.
     
  3. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    I'd say the installer is likely to put in a CCK, but not assured. (My installer loved to see how I connected my Genie to my router.)

    Again, I'd let the installer do his thing, then set it up they way you want. I see no advantage to string ethernet more than the one connection to the Genie. Then make sure the CCK is removed before firing up!
     
  4. inkahauts

    inkahauts Well-Known Member

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    You need to use either deca or put a bsf on your HR22 no matter what. Otherwise it could get screwed up as the hr44 will always pump out a deca signal through its coax connection and it could overwhelm the sat tuners in the HR22.

    Personally, use the deca and forget the cat 5 on the HR22. Its just easier. And IMHO its better anyway for simplicity. Using your own network is actually less simple IMHO for the system.


    Sent from my iPad using DBSTalk mobile app
     
  5. ndole

    ndole Problem Solver

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    Current Directv training (even recently revised) makes no mention of the HR34 or HR44 ability to bridge through the ethernet port. I have it from a reliable source that it won't be anytime soon. This is regardless of its actual capability. While this tech was correct (operations-wise), he was correct for the wrong reasons.
     
  6. peds48

    peds48 Genius.

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    This is why we advised folks to let the tech to its thing, and it after they want to go back to their prior set up then all is good. The problem with "unsupported" is that most techs will blame this set up before trying to diagnose the "real" problem.
     
  7. rickwhit4d

    rickwhit4d Cool Member

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    Jul 22, 2007
    I have exactly the same issue re: weak wireless connectivity and preference for a wired ethernet connection. The telephone service tech. told me exactly the same thing. "If you use a wired ethernet connection, you will lose your whole home functionality." I have my system currently connected wirelessly but would like to hardwire the HR44. B/4 I do that, I would like to be certain of the outcome. Certaintly is difficult when each person, (and service techs at that), tells you something different. No offense, but is there some corroboration out there? Thank you for the help.

    Rick
     
  8. longrider

    longrider Well-Known Member DBSTalk Club

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    It is strictly a lack of current training. It was true before the Genie that if you used a wired network connection to your DVR that DECA would shut down. Unless you went to full ethernet network (which is unsupported) Whole Home would not work. However with the Genie you can use the DVR as your Ethernet/DECA bridge, in the case of the HR44 wired or wireless do the same thing.
     
  9. HoTat2

    HoTat2 Hall Of Fame

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    Yes, you may connect the HR44 directly by ethernet;

    The HR34 and 44 (or "Genies") both have internal wired CCKs, but many techs. do not know this, nor are they trained to install a Genie this way for internet connectivity.

    And the reason many techs claim it will disable your WH functionality is likely due to the mistaken association to how the H/HR24s internal DECA becomes disabled whenever an active ethernet cable is plugged into them.
     
  10. rickwhit4d

    rickwhit4d Cool Member

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    Jul 22, 2007
    That is good news. Thank you. So, to be clear, my next step is to hard wire the HR44 and then re-boot. Are there any other steps that I am missing, necessary to the hard wire? (I have the ethernet wire connected and it still tells me that the ethernet has been disabled. A reboot while hard wired will disable the wireless and enable the ethernet?)
     
  11. peds48

    peds48 Genius.

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    With the Ethernet cable connected,

    MENU ➜ SETTINGS & HELP ➜ SETTINGS ➜ NETWORK SET UP ➜ RESTORE DEFAULTS ➜ CONNECT NOW ➜ GET CONNECTED
     
  12. rickwhit4d

    rickwhit4d Cool Member

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    Jul 22, 2007
    Thank you peds48! I will follow your steps.
     
  13. inkahauts

    inkahauts Well-Known Member

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    That is good news. Thank you. So, to be clear, my next step is to hard wire the HR44 and then re-boot. Are there any other steps that I am missing, necessary to the hard wire? (I have the ethernet wire connected and it still tells me that the ethernet has been disabled. A reboot while hard wired will disable the wireless and enable the ethernet?)


    Yes


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  14. rickwhit4d

    rickwhit4d Cool Member

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    Jul 22, 2007
    Hard wiring the HR44 worked and solved my problem. Thanks for all the help.
     
  15. The Merg

    The Merg 1*

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    Hard wiring the HR44 worked and solved my problem. Thanks for all the help.


    Glad it's working for you.


    - Merg

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  16. sdh77

    sdh77 New Member

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    Hoping someone can assist here. Just found this thread from a google search.

    Previous setup. HR34 genie, hard ethernet connection to my home network, no DECA, RVU samsung TV's hard ethernet to my home network.

    Wholehome worked flawlessly and I could view my playlist and watch Directv from the RVU televisions.

    Just received a HR44 genie to replace the HR34. The HR44 is getting my local DHCP, and when I go to manage clients, my RVU televisions do indeed get pin prompt, I enter the pin and get a diagnostic error 54-210. Based on this thread I don't see anything suggesting setup has changed between HR34 & HR44. Calling customer service they want to send a tech onsite, I'm worried he will want to add DECA's to all my RVU televisions which seems completely un-necessary. Can anyone assist in what I need to have customer service/Directv, or me do locally to the Genie to get this working?

    Appreciate any/all suggestions.
     
  17. peds48

    peds48 Genius.

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    you do in fact need DECAs, at the very least during the first time set up, after that it can go back to wired Ethernet. Without DECA you will keep failing the test.


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  18. sdh77

    sdh77 New Member

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    Jan 27, 2016
    Bay Area...
    Thanks for the reply Ped48! I called back Directv to see if in lieu of waiting 2 weeks for a technician to come out and see if they could send me the DECA - directv customer service (escalated team) claims that the DECA units for RVU televisions can't be ordered - technician has to bring onsite. As for the HR44, it would require the cinema connection kit (no DECA - at least that is what the customer service rep insisted).

    She did tell me I could connect the HR44 to wireless network and that would work - assuming if I can achieve this then I'll get past initial setup and might be able to connect back through hard wire similar to your suggestion to connect through DECA first - I'd prefer hard wire over wireless as less likely to drop signal.

    Thoughts?
     
  19. sdh77

    sdh77 New Member

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    Jan 27, 2016
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    Wireless on the HR44 did not correct the issue, the RVU tv's are still showing the diagnostic error. I guess I need to wait for the tech to arrive and give me the RVU DECA's before I can complete this initial setup and then hopefully can remove the DECA unit and go back to my standard hardwire connection without useless DECA hardware.

    Thanks
     
  20. Beerstalker

    Beerstalker Hall Of Fame

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    It would probably be quicker/easier for you to get the DECA's yourself instead of waiting for a tech visit.

    Here's some cheap ones on Amazon.
    http://www.amazon.com/DIRECTV-Broadband-Ethernet-Adapter-Generation/dp/B00DVK1ITI/ref=sr_1_2?ie=UTF8&qid=1453935830&sr=8-2&keywords=directv+deca

    Or you could get the nice new USB powered ones, but they cost more.
    http://www.amazon.com/DIRECTV-Broadband-Powered-Ethernet-Generation/dp/B019NOAD2I/ref=sr_1_1?ie=UTF8&qid=1453935870&sr=8-1&keywords=directv+deca+usb

    Personally I would get the USB powered ones and install them and leave them there. That way you are running a supported setup and will have less things to troubleshoot down the road.
     

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