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Using own router w/ UVerse 2Wire modem; Whole Home problems now appearing

Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by Lord Vader, Dec 31, 2012.

  1. Jan 5, 2013 #101 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Actually, no. The results are not the same. Yes, I get Internet access, but my networked DVRs don't show. So far, the only way I can get them to show on the network AND have Internet access at the same time is to connect things the way I did, regardless if that way was not the recommended way.
     
  2. Jan 5, 2013 #102 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Blind, deaf, dumb-I don't care. It works, and that's all that matters.
     
  3. Jan 5, 2013 #103 of 123
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Indeed that is true.
     
  4. Jan 5, 2013 #104 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Absofrickinlutely!
     
  5. Jan 5, 2013 #105 of 123
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    That just blew up my spell-checker...so I'll do a reinstall. :D
     
  6. Jan 5, 2013 #106 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    :D
     
  7. Jan 5, 2013 #107 of 123
    dennisj00

    dennisj00 Hall Of Fame

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    Another reason why DirecTV went to DECA to not support home networks!


    And don't be surprised if you have problems in about a week - or whatever the IP leasetime is.
     
  8. Jan 5, 2013 #108 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    DECA is too much of a problem for my setup here.

    What, then, is the explanation as to why your suggested setup does not work for Whole Home? As I stated earlier, I tried that route, but the networked DVRs were not detected.
     
  9. Jan 5, 2013 #109 of 123
    dennisj00

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    To be honest, LV, I have no idea what you really have in your network. Never a diagram, just 100+ posts on what was done or not done.

    The answer was in Post #2 to make your Netgear a wireless access point and it was downhill from there.

    Putting a switch inline with the LAN connection was the same as moving that connection from WAN to a LAN port. You could have plugged your HR24 into the Netgear Lan port instead of the switch.

    But it's way too confusing!
     
  10. Jan 5, 2013 #110 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    You seemed to have not read what I said--I DID just that, but it didn't completely work! I had Internet access, but my HR24 was unable to see the other networked DVRs. Moreover, when I went into the 2Wire, it showed that HR24 as "not connected."

    I appreciate your help, I really do, but I remain puzzled as to why you suggested something that, for whatever reason, did NOT fully work.

    As was explained earlier, Merg's was one of two routes I could have taken. I was mistakenly interpreting the solutions given, his and steve's posting of the step-by-step process, as something to be combined. When I went back and tried Merg's, that didn't work. I then went and tried steve's. When I finally got everything working, even after connecting it via the method you suggested, only the stupid setup of the DLink being involved ended up working.
     
  11. Jan 5, 2013 #111 of 123
    dennisj00

    dennisj00 Hall Of Fame

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    Like I said, I have no idea what else is connected or how it's connected. You just don't run a cable from a switch to the WAN side of a router that's not supposed to be a router!

    I've tried diagnosing problems with someone's wireless only to find they're connected to their neighbor's wireless!

    I'm glad it's working for you. Enjoy.
     
  12. Jan 5, 2013 #112 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Well, that was the ONLY way to get both Internet access AND Whole Home full functionality (i.e., seeing all networked DVRs).
     
  13. Jan 5, 2013 #113 of 123
    The Merg

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    LV,

    What is the model of your Netgear?

    - Merg
     
  14. Jan 5, 2013 #114 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    WNDR4000
     
  15. Jan 5, 2013 #115 of 123
    The Merg

    The Merg 1*

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    Gimme the night and I'll post directions to make sure you have everything set up correctly and to make sure everything will stay working.

    - Merg
     
  16. Jan 5, 2013 #116 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    OK, sounds good.
     
  17. Jan 7, 2013 #117 of 123
    The Merg

    The Merg 1*

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    Okay, I believe I found the manual for you modem/router so here we go...


    1. On your desktop browser go to http://gateway.2wire.net or you can use the IP address of the router, which I believe defaults to 192.168.1.254
    2. After logging into the router, click the Home Network tab
    3. Click the Advanced Settings link under the Home Network tab
    4. You should have a section that shows your Current Settings, to include the router IP address and DHCP range. If the DHCP range is from 192.168.1.1 to 192.168.1.253, we will need to update it.
    5. In the section for Settings, click on the radio button for Configure Manually. In the IP address box enter 192.168.1.254. In the Subnet Mask box enter 255.255.255.0. Check the Enable DHCP box. Enter in the First DHCP Address box 192.168.1.100. Enter in the Last DHCP Address box 192.168.1.150.
    6. Disconnect the switch that is installed between the Netgear and the 2Wire.
    7. Disconnect the Netgear.
    8. Disconnect your PC from the 2Wire and plug it into one of the LAN ports on the Netgear and reboot your PC.
    9. Log into the Netgear setup page by going to http://www.routerlogin.com/CA_HiddenPage.htm
    10. Select to Disable Configuration Assistant.
    11. Make sure the IP address of the Netgear is set outside the DHCP range set above and is not the same as the 2Wire.
    12. Make sure the DHCP server on the Netgear is turned off.
    13. Disconnect the Netgear from your PC.
    14. Connect an Ethernet cable from the 2Wire to your PC.
    15. Connect an Ethernet cable from the 2Wire to a LAN port on the Netgear.

    Let me know if you have any issues.

    - Merg
     
  18. Jan 7, 2013 #118 of 123
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    OK. I'll give this a try, but it may not be until tomorrow. I'm trying to finish stuff up now related to work, then head to bed for an early wake-up.

    BTW, what does this setup do? I ask not because I'm being argumentative or confrontational. On the contrary, I'm just seeking to better understand from someone with more expertise in this than me. :)

    Also, what do I do after I log into my Netgear in step 9?
     
  19. Jan 7, 2013 #119 of 123
    The Merg

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    Sorry about that. Working in my iPad and needed to quit from my post before I was finished. I've reworked it a bit so it should be complete now.

    This should make it so that your network is set up correctly. This should prevent issues with IP addresses being duplicated.

    - Merg
     
  20. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    I'm resurrecting this thread because I'm having problems with my Whole Home/MRV. First, as I've been discussing in PMs with VOS and Merg, here is my setup, admittedly unique:

    • Two DVRs I'll call DVRs #1 and 2 (1 HR24 and 1 HR21) that are connected to my apt. building's main dish, which itself has enough tuner capability via its SWiMs
    • Five DVRs I'll call DVRs #3, 4, 5, 6, and 7 (1 HR44, 1 HR24, 1HR22, and 2 HR20-700s) connected to the dish that I installed on the balcony when I moved into this unit. These are connected via a SWiM16: the Genie through port 2 of the SWiM16, and the other 4 DVRs off port 1 and its powered splitter. The BSF is connected directly to the input of the powered 8-way splitter, per the recommendation of a DECA expert to place it there. (If that placement of the BSF isn't correct, please let me know.)
    Because of this "hybrid" setup, it was explained to me that DECAs won't actually work unless I get CCKs for each, redo my router, etc. (In short, it was explained to me that DECA can only connect through a common path/wire. In my dual setup, each would need to be tied together, which might be best done with a CCK on each and run through my router.) However, as someone not as "networkly experienced," shall I say, that sounds like more trouble than it's worth, so I think I'll just keep them connected via ethernet. After all, Whole Home/MRV had been working among all DVRs, across both systems, ever since I connected them using an ethernet connection--until now. I don't know what the problem is, but DVRs #1 and 2 (the two connected to the building's dish/SWiM) no longer see DVRs #3-7 OR each other. DVRs #3-7 don't see #1 or 2, either. DVRs #3-7 do see each other; MRV works among them.

    All DVRs show connected to the Internet; they can all download On Demand programs. I've rebooted DVRs #1 and 2, redone the network connection, even tried restarting network services. However, when I attempt the latter, I always get an error message saying, "Unable to start network services (202)".

    I quoted the above two instructions because I'm wondering if they are in conflict with each other--which one should have been followed? When I look back in retrospect, I don't believe I did either; rather, I think I got distracted with work and just left my original modem-router configuration alone. Regardless, as I said above, Whole Home/MRV had been working fine until just recently.

    I'm sure it's just a coincidence, but this all began happening right after the MDU technician came out to correct a 775 sat. signal loss error. It turned out that my DVRs #1 and 2 with their total of 4 tuners, plus other tenants' DVRs and their tuners, exceeded the dish's SWiM tuner capacity. The guy said he installed another item in the chain to increase the number of tuners from the current building max of 16 to 32. Once he did that, my 775 messages totally disappeared.

    I'm at wit's end trying to figure out, though, why DVRs #1 and 2 can no longer retain their Whole Home capability. Any ideas?
     

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