1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Venting - How can a CSR have no clue what an AM21 Off the air Tuner is?

Discussion in 'DIRECTV General Discussion' started by RobertSeattle, Apr 2, 2012.

  1. Apr 2, 2012 #1 of 12
    RobertSeattle

    RobertSeattle Legend

    146
    0
    Aug 27, 2006
    I replaced a HR20 with a HR34 a few months ago and opted to not get a AM21 at the time since I didn't need the OTA channels for Seattle. But of course now I am hit by the Tribune issue so called DirecTV to hopefully get a free AM21 but after 10 minutes dealing with a clueless CSR (and the "my computer is slow whine") I just bought it from Amazon for $45. So frustrating.

    :mad:
     
  2. Apr 2, 2012 #2 of 12
    FenixTX

    FenixTX Godfather

    480
    6
    Nov 11, 2005
    You can order one through your online account at directv.com. And it's cheaper than $45.
     
  3. Apr 2, 2012 #3 of 12
    Scott Kocourek

    Scott Kocourek Well-Known Member

    9,491
    523
    Jun 13, 2009
    There are three for sale right here in the Buy/Sell/Trade forum.
     
  4. Apr 2, 2012 #4 of 12
    zimm7778

    zimm7778 Hall Of Fame

    1,201
    5
    Nov 11, 2007
    No it isn't. It's $50 on there.
     
  5. Apr 2, 2012 #5 of 12
    RobertSeattle

    RobertSeattle Legend

    146
    0
    Aug 27, 2006
    I also have Amazon Prime so I can get it in 2 days with no shipping charges.
     
  6. Apr 2, 2012 #6 of 12
    FenixTX

    FenixTX Godfather

    480
    6
    Nov 11, 2005
    For some reason I was thinking it was $25. Thanks for the correction.
     
  7. Apr 2, 2012 #7 of 12
    gordo80

    gordo80 AllStar

    64
    0
    Apr 23, 2008
    They had no clue since I live in San Diego...I just order straight online, but I was trying to get cheaper or free since they are having a dispute and I am missing Fox. The wife was going to be upset if she didn't watch American Idol this week. They gave me the excuse that they couldn't offer the AM21 since they offer the locals in my area. I was very frustrated. I think they should at least give customers a replacement for free or at half price since customers are missing their locals. No right on my opinion.
     
  8. Apr 2, 2012 #8 of 12
    wahooq

    wahooq New Member

    931
    1
    Oct 19, 2011
    Tulsa, OK
    contact tribune and see if they will reimburse you
     
  9. Apr 3, 2012 #9 of 12
    jamieh1

    jamieh1 Hall Of Fame

    1,442
    11
    May 1, 2003
    Another thing that gripes me about Directv. If you dont have a HDDVR they will not sale you one. They claim that AM21 only works on a HDDVR. The manual says it will, but Directv says it will not. I have 2 friends that have a regular HD reciever and it works fine.
    Even on acct management unless you have a HDDVR it will not show up for purchase.
     
  10. Herdfan

    Herdfan Well-Known Member

    6,504
    98
    Mar 18, 2006
    Teays...
    Ok, the Viglink is now out of hand. It is making a link from the Buy/Sell/Trade forum and directing it to ebay. :(
     
  11. Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008

    There is no link posted Vigilink is creating a url based on that text string.
     
  12. awblackmon

    awblackmon Legend

    183
    1
    May 20, 2009
    The AM-21 will work with a HD non-DVR receiver. I have hooked two up that way on installs.
     

Share This Page