Video streaming not available 2100

Discussion in 'DIRECTV General Discussion' started by cwpomeroy, Apr 3, 2013.

  1. BearsFan

    BearsFan Godfather

    Apr 22, 2002
    Chicago Suburbs
    Just tried streaming TWC and it worked, though I am at work today…so not in-house. But the stream works.

    I received the 2100 message yesterday (Easter Sunday) again too, but a force-quit of the iPad app worked & streaming has been fine since. Am not saying that's "the fix," but it worked for me.
  2. woj027

    woj027 Icon

    Sep 3, 2007
    Portland, OR
    I'm having this problem on my iPad now. error 2100 i've reboot iPad, and HR44. I've added and removed my iPad app before, don't think that should be the long term fix.
    there are a few downloaded shows I can watch, but not all of the ones listed on my iPad that are on my DVR

    I also cannot stream some Live channels, but can stream others.

  3. peds48

    peds48 Genius.

    Jan 10, 2008
    Do you have a GenieGo?
  4. woj027

    woj027 Icon

    Sep 3, 2007
    Portland, OR

    looks like i'm responding to you both here and on another forum...

    Let's continue our chat there, unless you prefer here.
  5. AmandaSmith

    AmandaSmith New Member

    Dec 6, 2017
    The logic of mobile devices actually choose the highest quality video version for the Internet connection that the device is using. The selection between the HD or SD version is determined by the device itself and we unfortunately have no control over it.
    According to Microsoft support ( this Error 3100 is due to a network software error.

    How to improve live streaming

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