1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

ViP 722K - Sling Adapter Will Not Work

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by bshaf, Dec 19, 2010.

Thread Status:
Not open for further replies.
  1. mdavej

    mdavej Hall Of Fame

    2,401
    32
    Jan 30, 2007
    That's up and down. 1 won't cut it for HD.
     
  2. P Smith

    P Smith Mr. FixAnything

    22,149
    192
    Jul 25, 2002
    W.Mdtrn Sea
    idea ? Look, your DVR is SENDING a/v stream, that means UP - so the 10/1 show you, the UP speed is 1 Mbps. Kapish ? :D
     
  3. slickshoes

    slickshoes Legend

    261
    1
    Sep 20, 2009
    Southern...
    Ok P, it was answered right ahead of you...and I know my 1 is my upload, but thanks.
     
  4. andrew40

    andrew40 Mentor

    31
    0
    Jan 8, 2011
    That got it! I remember seeing that the first time but just left it on the default setting which was TV1 and not really thinking about it. This time, I switched it to TV2 and it works as you described. And as you might expect, even when recording on TV2 I can still watch DVR events on my iphone, but not watch live tv - unless I want to either stop the recording or watch whichever channel is recording. Of course, all of this hinges on making sure you manually switch the receiver to dual mode (assuming at some point it was switched over to single mode).

    Also, as you mentioned in another post, I don't even attempt to use IE anymore to login when I'm on the laptop. Firefox seems to work without a hitch.
     
  5. nightfly85

    nightfly85 Mentor

    49
    0
    Oct 6, 2005
    I seemed to have fixed my intermittent 722 "being online" issues by downgrading my router fw to .68 from .92.

    The router has an auto-update option, which I have since turned off but forgot that it upgraded the fw back in early Jan. I read elsewhere where someone was complaining about the current fw not consistently forwarding ports and such - so that gave me the idea.

    So for others with intermittent "can't find receiver.." issues, try another router and/or fw and see what happens.
     
  6. nightfly85

    nightfly85 Mentor

    49
    0
    Oct 6, 2005
    Some final observations:

    DRA has now been working great since the my router fw downgrade - and I've learned a few things about the DRA functioning at the same time.

    - DRA uses port 5102 to communicate with your receiver. It uses UPnP to tell your router to forward traffic on port 5102 from the internet to its IP. If you don't have a UPnP capable router or don't have it enabled, you'll need to use a static IP for your receiver and then forward port 5102 to that ip in your router setup.

    - DRA is "always" remote in the sense that it is running from a remote server and using the forwarded 5102 port to communicate with your receiver. DRA is a "cloud" type app.

    - If you are on the same network as your receiver, then when you start streaming video (dvr or live content) that traffic will stay local; otherwise, the content traffic is sent from your receiver to your remote location. In other words, only the content streaming is receiver to client. Everything else is client and receiver to DRA (or more literally, DRA to client, receiver to DRA).

    This became apparent when my iPhone connected to a my local "guest" wifi - which doesn't have any local lan access - only internet. The iphone DRA loaded and worked fine until I went to stream content and then it just crashed. I realized my mistake, switched over to my normal wifi access and DRA on the iphone worked fine.
     
  7. TonyT@DISH Network

    TonyT@DISH Network New Member

    111
    0
    Jan 6, 2011
    On the TV Anywhere page there is little tabs that talk about the VIP922 and the Sling Adapter. When selected, there is anther tab showing minimum requirements for both the VIP922 Slingloaded DVR and the Sling Adapter, including supported browsers ( http://www.dishnetwork.com/tveverywhere/vip922/requirements/default.aspx for the VIP922 and http://www.dishnetwork.com/tveverywhere/slingadapter/requirements/default.aspx for the Sling Adapter). It is not obvious though, and I think that is where the issue is. I won't lie, the page the CSR gets seems to be more detailed. In fact, I may just bite the bullet on it and post a new thread entitled "Minimum Requirements to a Successful Sling" here on DBSTalk and some other forums to get the information out to as many people as possible. I personally think it would clarify things more then the current page online.

    For now, I am pretty sure that all current browsers are supported with the proper "allowed" plugins, regardless of whether it is a 32 or 64 bit browser. I use a 64bit browser at home (Windows 7, IE8) and a 32bit browser on my work computer (Windows XP Pro, IE8, in spite of the fact that it is a 64-bit processor) and have had no issues with the add-in on either platform. In fact, it is flawless in IE8 for me even with all the restrictions put in place by my works IT (blocked from streaming websites EXCEPT Sling). Firefox at work is another matter. It is the preferred browser for me here, but due to the restrictions on the computer I cannot load the add-in for it. I thought (and maybe I am wrong) I posted minimum information for the Sling Adapter and the VIP 922 Slingloaded DVR somewhere around here but if not, look for it soon on its own little thread as I mentioned before.

    PS: NIGHTFLY85, so its working? Hooray! The information you provided in your post is EXACTLY what we needed on this thread. I am glad you found a solution (and relieved it was something related to the network, i.e. the router's FW).
     
  8. nightfly85

    nightfly85 Mentor

    49
    0
    Oct 6, 2005
    Yes, it's been great for 3 days now (since the fw downgrade). Using FireFox 3.6.13, IE8, and iPhone 2.2.49.

    What made the issue difficult was that it would work fine for a while (after a router restart or re-config) but then go "dead" after a day or so. So there did not seem to be any direct cause and effect.

    My router is a very popular model (WNDR3700 or WNDR3700AV) - so anyone running fw beyond .68 will have the issue! This was with UPnP or using the port forwarding feature manually. In either case, I was using a "reserved" (i.e. static) IP for my 722.

    Frankly though, it would be nice to be able to get more diagnostic info from the Dish/Sling side. Had there been a way to confirm the required DRA to dish receiver connection was working/not working then that would have saved me a great deal of time. It's not enough that the dish receiver is "online" as that only proves the outbound connection is working.
     
  9. Feb 1, 2011 #169 of 273
    TonyT@DISH Network

    TonyT@DISH Network New Member

    111
    0
    Jan 6, 2011
    To be honest, I am hoping this happens. It would be nice if they would include a lot of things, like an actual speed for the connection and even just a limited connectivity message would be nice (like the built-in wireless NICs on a computer). "I see the network, but I can't do anything!"
     
  10. klang

    klang Hall Of Fame

    1,268
    2
    Oct 14, 2003
    Near...
    Update to the iPhone and iPad apps is available. The iPhone update seems to have resolved the problem playing back DVR events. Work fine now.

    Thanks Dish! :up:
     
  11. Mar 2, 2011 #171 of 273
    huskerroo

    huskerroo New Member

    10
    0
    Mar 2, 2011
    Kansas City
    I discovered this forum / thread about the Sling Adapter. I have ViP 722 and purchased the Sling Adapter 6 weeks or so ago. I had cable modem service with 256k upload speed and could watch programming on the 'good' setting over the internet. I upgraded my internet service to 512k upload and have been unable to watch on the internet. I can watch the best/HD setting in my house with wifi.

    I saw a network reset solution (page 3 in this thread, I think) and plan on doing that tonight but thought I would give a quick overview for any thoughts; especially on the watching over internet vs. in house. Thanks!
     
  12. Mar 2, 2011 #172 of 273
    TonyT@DISH Network

    TonyT@DISH Network New Member

    111
    0
    Jan 6, 2011
    Requirements (NOTE:THESE ARE MINIMUM SPECS FOR BASIC OPERATION. AT THE MINIMUM DOES NOT GUARANTEE 100% ALL THE TIME FUNCTIONALITY)
    HD Content through DRA / dishonline.com
    Network Bandwidth of 3 Mbps or better
    PC
    Intel 2.4 GHz Core 2 Duo class processor or equivalent
    2 GB of RAM
    Video acceleration support desirable on graphics card
    Operating System: Windows XP, Windows Vista or Windows 7
    Browser: Internet Explorer 7 or later, Firefox 3.5 or later
    Mac
    Intel 2.4 GHz Core 2 Duo class processor or equivalent
    2 GB of RAM
    Operating System: Max OS X 10.5.7 or later
    Browser: Safari 4.0 or later, Firefox 3.5 or later
    SD Content through DRA / dishonline.com
    Network Bandwidth upload of 600 Kbps or better
    PC
    Intel Pentium 4 class processor or equivalent
    Operating System: Windows XP, Windows Vista or Windows 7
    Browser: Internet Explorer 7 or later, Firefox 3.5 or later
    256 MB RAM
    Mac
    Intel-based Mac
    2 GB of RAM
    Operating System: Max OS X 10.5.7 or later
    Browser: Safari 4.0 or later, Firefox 3.5 or later
    SD Content through Mobile Device
    DISH Remote Access mobile app installed on mobile device
    Network Bandwidth upload of 150 Kbps or better
    HD Content through Mobile Device
    DISH Remote Access mobile app installed on mobile device
    Network Bandwidth upload of 150 Kbps or better


    The network solutions will likely not change in your situation. They will not give you more bandwidth then is available through your current ISP. Your issue is the upload speed. Posted are the specs that the web say are needed on the "Requirements" tab. This is listed here, but there it is in a grid format. Looks to me like it will only be accessible internally or via mobile device. Honestly, I am not sure why it ever allowed access via internet (perhaps a certain channel requires a lower bandwidth?).
     
  13. Mar 3, 2011 #173 of 273
    Bohemian

    Bohemian New Member

    5
    0
    Jan 9, 2011
    I bought a sling adaptor from dish when they first came out. It has never worked. I have a Vip722k and the sling adapter, ethernet connection to DSL. I am trying to watch just connect via the android phone application. I can see my channel list just fine but when I try to watch by phone I get a "Failed to connect." error message. What do I need to do to make this work? Could it be a router firewall issue?
     
  14. Mar 3, 2011 #174 of 273
    P Smith

    P Smith Mr. FixAnything

    22,149
    192
    Jul 25, 2002
    W.Mdtrn Sea
    Perhaps read the thread ? ;)
     
  15. Mar 3, 2011 #175 of 273
    Bohemian

    Bohemian New Member

    5
    0
    Jan 9, 2011
    HAHA. Funny I did and these things don't fix my problem. So helpful.
     
  16. Mar 3, 2011 #176 of 273
    P Smith

    P Smith Mr. FixAnything

    22,149
    192
    Jul 25, 2002
    W.Mdtrn Sea
    PM to DIRT ppl.
     
  17. Mar 3, 2011 #177 of 273
    Bohemian

    Bohemian New Member

    5
    0
    Jan 9, 2011
    If you are talking about TonyT@DISH, it says I can't PM because of I don't have enough posts.
     
  18. Mar 3, 2011 #178 of 273
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,954
    1,026
    Apr 17, 2003
    Michiana
    You have enough now. :)
     
  19. Mar 7, 2011 #179 of 273
    huskerroo

    huskerroo New Member

    10
    0
    Mar 2, 2011
    Kansas City
    Ok, upgraded to highest data service my provider offers with 1 Mbps upstream (home speed tests peg more around 1.4 Mbps). Tried again @ the office and received the "Your Slingbox has been disconnected because of a poor network connection (40)." I will reset my receiver and try again but looking for any other suggestions for this frustrating situation???
     
  20. Mar 7, 2011 #180 of 273
    P Smith

    P Smith Mr. FixAnything

    22,149
    192
    Jul 25, 2002
    W.Mdtrn Sea
    Can you go higher ? 3 Mbps ?
     
Thread Status:
Not open for further replies.

Share This Page