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VIP211 Rebooting on it own

Discussion in 'ViP211(411)/211K/222 Support Forum' started by John W, Mar 18, 2013.

  1. John W

    John W Icon

    597
    3
    Dec 19, 2005
    My VIP211 has started rebooting on its own and is showing a solid green screen....is this thing about to die
     
  2. P Smith

    P Smith Mr. FixAnything

    22,617
    241
    Jul 25, 2002
    W.Mdtrn Sea
    check its temperature
    turn it cold for 15 min - disconnect power cord
     
  3. CheriT @ DISH Network

    CheriT @ DISH Network DISH Representative DISH Representative

    60
    2
    Dec 28, 2010
    I am sorry about this issue and would like to assist you! Please try unplugging the receiver for about 10 seconds. If the receiver is plugged into a surge protector please try plugging it directly into the wall. If this does not resolve the issue please send me a PM so that I can further assist you. Thanks!
     
  4. John W

    John W Icon

    597
    3
    Dec 19, 2005
    Thank you. Will check these things out tonight when I get home.
     
  5. John W

    John W Icon

    597
    3
    Dec 19, 2005
    Found it was not plugged into a surge protector but into a multiple outlet extension cord. Now direct to wall will let you know if it happens again by DM. Thank you.
     
  6. CheriT @ DISH Network

    CheriT @ DISH Network DISH Representative DISH Representative

    60
    2
    Dec 28, 2010
    Thank you for checking that! Please let me know. :)
     

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