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Vip622 loss of signal problems

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by gcotterl, May 22, 2017.

  1. gcotterl

    gcotterl New Member

    86
    3
    Jan 30, 2009
    Over the past two weeks, I've been getting a ton of "Complete Signal Loss"; "Partial Signal Loss"; "Channel Signal Loss"; and "Signal Loss On HD Channel, Switching to SD Equivalency" messages.

    When I press "Menu"
    then press "System Setup"
    then press "Installation"
    and press "System Info"

    When "Status" finishes updating, "Status" says "Error! Select "Details" (also Satellite 129 has a big red "X")

    I then highlight "Details" and press.

    When I press down arrow, a lot of "You are currently experiencing signal loss on tuner 1" and "You are currently experiencing signal loss on tuner turner 2" problems are listed.


    What is causing these issues?
     
    Last edited: May 22, 2017
  2. RBA

    RBA Well-Known Member

    1,138
    81
    Apr 14, 2013
    TEXAS
    You probably have a low signal level on satellite 129. It is time for a service call and at the least a dish realignment.
     
  3. P Smith

    P Smith Mr. FixAnything

    22,779
    247
    Jul 25, 2002
    W.Mdtrn Sea
    if you could write signal reading for all tpns of 129W ...
     
  4. gcotterl

    gcotterl New Member

    86
    3
    Jan 30, 2009
    I have a Vip622 DVR and I'm located in Zip Code 92504.

    On the "Point Dish" menu, what should these settings be:

    • Zip Code
    • Dish System
    • Tuner Input
    • Transponder
    • Satellite

    At the top of the menu, it says "To calculate Dish 500 Peak Angles, enter your Zip Code and select satellite 110 or 119.
     
  5. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    46,250
    1,079
    Apr 17, 2003
    Michiana
    The built in numbers are only for the specific dish listed. To get the angles for your dish (which should be some flavor of Dish 1000) see the manual for the dish or go to dishpointer.com and pull up the results for 110-119-129.
     
  6. gcotterl

    gcotterl New Member

    86
    3
    Jan 30, 2009
    Dish says it'll cost me $60 to have a technician come out, relocate the Dish, do "custom work" plus the fee for the technician.
     
  7. RBA

    RBA Well-Known Member

    1,138
    81
    Apr 14, 2013
    TEXAS
    Be thankful that is cheap.
     
  8. P Smith

    P Smith Mr. FixAnything

    22,779
    247
    Jul 25, 2002
    W.Mdtrn Sea
    actually, re-aiming is not big deal, if you can reach the dish and can handle a wrench
    someone (wife, GF) could shout out through a window a current Signal Level from TV screen...
     
  9. Jim5506

    Jim5506 Hall Of Fame

    3,690
    37
    Jun 7, 2004
    Before you re-aim, look to see if a tree has grown into the path of 129.
     

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