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ViP622/ViP722 - L6.10 Software Experiences/Bugs Discussion

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Rob Glasser, Jul 31, 2008.

  1. Aug 11, 2008 #81 of 103

    ebaltz Hall Of Fame

    Nov 23, 2004
    Don't buy that explanation. Hard drives don't fail that frequently and then it would be consistent or being"failing" when it does other things. Only showed up with the new release, no signs of anything new. I think something with the "Turbo" charging has grabbed resources from the memory which is now not able to keep up with recording and getting menu commands etc...
  2. Aug 11, 2008 #82 of 103

    ChuckA Hall Of Fame

    Feb 7, 2006
    ebaltz, you keep posting this everywhere but did you consider you might be having a hardware problem rather than a software problem. Somewhere you said it was getting worse over time. That sounds like a hard disk problem or some other hardware component going out. Software bugs don't change frequency of occurrence without some external stimulation.

    If I were having that problem I would be actively trying to get the receiver replaced instead of waiting for another software version. I don't hear of anyone else having the same problem as you are.
  3. Aug 11, 2008 #83 of 103

    tcatdbs Icon

    Jul 10, 2008
    6.10 and no problems except SmartCard message. I did notice if you try opening VOD 4 or 5 times, eventually you do not get that error message, although it does seem a little random. Did get the small picture in upper left when messing with mode button and PIP. I don't use PIP, so not a real problem.

    One thing I notice on some HD shows, my screen goes black for like a frame or two (1/2 second?), sound is not effected, and comes right back. Seems to only happen on a couple channels; the black screen is about once every 10 minutes or so. Doesn't happen where you might expect a commercial. Sound like software or HDMI or hardware?
  4. Aug 11, 2008 #84 of 103
    clyde sauls

    clyde sauls Legend

    Nov 16, 2007
    Has anyone with vip 622 got the software update yet? I know on aug1 the news said by early aug all vip dvr will get the vod. well, it is the 11th. What do they consider early aug. To me another few days it will be mid Aug. Also on channel 75 as of early morning Aug 1. Said you have been turbo charged and says vip 722,622, and 612 get the vod service. Well still waiting charlie. Does anyone know when the next charlie chat is or tech chat.?
  5. Aug 11, 2008 #85 of 103

    otnipj3s AllStar

    Jul 20, 2008
    Have had the occur at least 2 times, the latest yesterday afternoon. While watching USA HD on TV 1 Duel mode, 722 the sound slowly goes completely off in a matter of 2 minutes. A quick channel up or down fixes it.
  6. Aug 11, 2008 #86 of 103

    PDR Mentor

    Jul 14, 2003
    My 622 software has not been updated yet but I have noticed the same occasional black out. It happens often but randomly and lasts for about a second. Last night was particularly annoying because it happened right at the end of the men's swimming relay which the US won by fractions of a second. This is clearly something which needs to be addressed.

  7. Aug 11, 2008 #87 of 103

    Redlinetire Icon

    Jul 24, 2007
    Oh, I see. You don't want a fix. You just want to complain.

    Got it...
  8. Aug 12, 2008 #88 of 103

    Spoonser AllStar

    Feb 16, 2008
    I also had this happen. I didn't do any scientific problems to test what caused it, but given my wife and I had both watched something upstairs (i.e. TV2) and it hasn't done it again since, that sounds like the root cause. I definitely messed with the format when I was watching, and a soft reboot fixed it. Hopefully they get this figured out soon.
  9. Aug 12, 2008 #89 of 103

    BillJ Icon

    May 5, 2005
    Neither of my 622's have received the update yet even though I got an email from E* saying I'd been turbo-charged. Since I never use the VOD feature, and don't have a TV capable of doing 1080p, I don't really care. However, in another year when I replace my 65" with a 1080p TV I'd be very happy to see E* go to all 1080p HD.
  10. Aug 12, 2008 #90 of 103
    Todd H

    Todd H Legend

    Aug 18, 2006
    No 6.10 yet on my 622 either. I have a Sony 52XBR4 and am curious about the 1080P VOD. Guess I'll have to keep waiting.
  11. Aug 12, 2008 #91 of 103

    lujan Hall Of Fame

    Feb 10, 2004
    Yes, I think E* was a bit premature in doing the announcement if they were going to take this long in updating all of us with HD capable receivers. I'm not looking forward to any bugs either but I am interested in the extra HD channels.
  12. Aug 12, 2008 #92 of 103

    nostalgiaguru AllStar

    Aug 12, 2008
    So, I'm a newbie to this, and my 622 is being installed Saturday. Anyone know if the "freshly installed" 622's have the upgrade?
  13. Aug 12, 2008 #93 of 103
    Hunter Green

    Hunter Green Legend

    May 8, 2006
    I can't really go anywhere but up, though. More to the point, with an update about to come, I can't really pursue support on this because all they can do is say there's an update coming which might fix it.
  14. Aug 12, 2008 #94 of 103

    ChuckA Hall Of Fame

    Feb 7, 2006
    Receivers usually come with old software on them, not the latest. One of the first things it will do when activated is download the currect software. What ever version that is at the time.
  15. Aug 12, 2008 #95 of 103

    Presence Godfather

    Mar 14, 2004
    And the title of this thread is still 622/722 because....?
  16. Aug 12, 2008 #96 of 103
    Taco Lover

    Taco Lover Icon

    Jan 8, 2007
    Because some 622s have the update?
  17. Aug 12, 2008 #97 of 103
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    Apr 17, 2003
    L6.10 is not unique to the 722 ... regardless of how many 622s have received the software.
    Eventually ALL 722's and 622's will be on L6.10 or whatever comes next. :)

    There is no need to split the software versions for 722 vs 622 when DISH isn't making that split.
  18. Aug 12, 2008 #98 of 103

    tnsprin Hall Of Fame

    Mar 15, 2003
    Is has now been reported that some 622 will receive L6.12 Tomorrow. Not mentioned if L6.12 will also rollout to 722's.
  19. Aug 12, 2008 #99 of 103

    AVJohnnie Icon

    Jul 27, 2004
    FWIW, Last night I noticed similar behavior with both of my N.Y.T.T. “Not-Yet-Turbo-Terrific” 622s (they’re still on L5.12) – Powercording them provided no noticeable improvement either – So maybe "something's up" at the "source end" that’s giving the receivers a bad time.
  20. dbconsultant

    dbconsultant Hall Of Fame

    Sep 13, 2005
    Temecula, CA
    I still have 5.12 and I'm seeing the same blackouts. They're only happening with the Olympics on events dvr'd from NBCHD and USAHD so I'm thinking this is Olympics related as opposed to the 6.10 software.

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