ViP622/ViP722 - L6.16 Software Experiences/Bugs Discussion

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Ron Barry, Jan 5, 2009.

  1. Jan 20, 2009 #81 of 127

    TulsaOK New Member

    Feb 23, 2004
    Yeah, I skipped The Unit to extended the time on TM. That's what I get for messing with it. If I had left it alone, I would have gotten what I wanted. When Cold Case was on Sunday nights, I would actually extend the time on The Unit and the end of CC would be on the front end of TU. There's always reruns. :)
  2. Jan 20, 2009 #82 of 127

    ZBoomer Icon

    Feb 21, 2008
    I've also had the "extend time" function not work a few times lately myself.

    For example, something is recording (like a football game) and approaching the end of the timer, but the program is not yet over. If you press the record button, a requestor pops up telling you you are already recording, and offering the option to extend the stop time by pressing the forward button.

    A few times lately I've done that, and it ignores it and stops anyway and the end of the program. Not cool at all.
  3. Jan 24, 2009 #83 of 127

    Rob052067 Mentor

    Nov 20, 2008
    I noticed I got 6.16 about a week ago. May have had it a little longer, but hadn't checked in a few weeks (it was 6.14 last time I checked).

    Twice in the past week, including tonite, the DVR has 'frozen up' while deleting a program I had just finished viewing. The DVR freezes while the 'Please wait...deleting...' message is on screen. The DVR stops accepting any commands from the remote control. I've been able to soft reboot the box both times using the reset button on the front. (I last did a hard reboot about 2 weeks ago.)
  4. Jan 24, 2009 #84 of 127

    farmerdave4 Mentor

    Apr 19, 2007
    I am now having issues 6.16 with recorded programs said it recorded 1.04hr but actually stopped around 40min. I have also seen issues with playback stopped on it's own and had to restart where it left or start over. Drops seem to be more than 6.14 for me on my 722.
  5. Jan 24, 2009 #85 of 127

    garywiley Mentor

    Jun 16, 2007
    I have a Maxtor One touch 4 750Gig drive, and 616 didn't fix any issues. I have turned off the sleep timer and the drive works fine. This Seagate issue has been around since the beginning of the external usb drives. I have little faith the the Dish software engineers.
  6. Jan 25, 2009 #86 of 127

    moman19 Icon

    Oct 22, 2004
    I've noticed a few idiocyncracies with L6.16 and I wonder if I'm alone:

    Sometimes, it just seems like the DVR is busy doing other things "in the background". For example, it I hit the DVR button, I often must wait a full second or more before anything happens. I never noticed this delay before. Also, recorded events that always used to start at exactly the right moment now often start a few seconds late into the event. Finally, I'm seeing occasional video studdering more frequently on both HD and SD recorded events.

    While L6.16 was supposed to fix audio dropouts, that issue remains on two local HD channels (a known St. Louis phenomenon) while new issues appear to be introduced.
  7. Jan 25, 2009 #87 of 127

    JimD Legend

    Apr 8, 2005
    Since I got L6.16 on my ViP622 a few days ago, I've noticed that sometime the DVR features will cause recordings to "freeze" (video only - sound continues). It is difficult to get out of this, no amount of using the DVR buttons will do the trick. The best way I've found is to select another recording briefly and then go back to the one you were watching.

    Three times in the last 24 hours the DVR has crashed and rebooted. Last night it happened when using the DVR features to skip some commercials in a recording. Today it happened twice while watching a "live" program in delay (pause had been used). The most recent of these two occurred a few seconds after unpausing the program.

    I have just power-cycled the DVR for the first time since the upgrade. I don't know if this will help - I would have thought that a crash & reboot would be very similar to a power cycle, but perhaps not.
  8. Jan 25, 2009 #88 of 127
    Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    Dec 10, 2002
    Crash Reboot should be pretty similar to what is termed a soft reboot and should be the same has holding the on button down until it reboots. Hard Reboot is pulling the plug, waiting a few minutes and plugging it back in. Depending on initialization etc, Hard rebooting most likely a better way of assuring everything gets properly cleaned up from a bad state. (It is recommended if you are having some unusual behavior with a software update to do the hard reboot). Some users do it as a common practive after a software update.
  9. Jan 25, 2009 #89 of 127
    Dr. Cool

    Dr. Cool Mentor

    Jun 15, 2008
    ViP622 here. As I reported before, I was having audio dropouts with HDNet after FW 6.16. I called tech support and they went with me over the reset routine, basically collecting information from all info menus, then doing a sat diagnosis (System Info), then a "Check Switch" reset, then a hard reboot, then dowloading the channel programming guide again. It *appears* that the audio dropouts are gone!!! I watched Star Trek Enterprise yesterday after the procedure and had no dropouts, while the norm was to have about at least six during a show.
    I hope that the fix is permanent. Had no dropouts for 24 hours now.
  10. Jan 25, 2009 #90 of 127

    Henry Retired Member

    Nov 15, 2007
    Pine, CO
    My only dissapointment with L6.16 is the EHD incompatibility. My Seagate still doesn't work after its initial sleep. I suppose I wouldn't be dissapointed had E* not promised a fix during last CC.

    I wonder if they realize that they might have a copyright management issue with these erratic drives? It seems that my Seagate will not only restore a program back to the DVR, it will also retain a copy of it on the EHD. I'm pretty sure that has to be violating something. Maybe that'll prod E* into fixing it once and for all?
  11. Jan 26, 2009 #91 of 127

    dahenny Legend

    Apr 16, 2007
    Anybody else have this issue?

    I've had L616 for a week or so. I didn't have ANY issues with the previous L614. Last week I was flipping through the channels and noticed that a few channels that I had before, would not display.

    I get:

    The channels are:
    1. 102 PREVW
    2. 259 INSP
    3. 262 ANGEL
    4. 265 CCTV9
    3 of these channels are PI, they show up in my "all sub" list, and I've always had them available for viewing. This happened the morning after the L616 update. I spent 40 minutes online in a tech chat trying to get the issue fixed, to no avail. The tech eventually agreed that it was probably L616 related, but had no solution for me.

    Anybody else?
  12. Jan 26, 2009 #92 of 127

    AVJohnnie Icon

    Jul 27, 2004
    Since getting L6.16 both of my 622s are having fast-motion video stutter (almost stroboscopic) issues – particularly with horizontal pans and fast action scenes. Once the motion pans and fast actions slow or cease, normal (non-stuttering) video resumes.

    Also, starting last week I have had several occurrences of momentary content source flips between HBO (Ch 300) and HBO2E (Ch301). In other words, I’ll be watching HBO-Ch300 and suddenly for a moment or two it will just flip to HBO2E-Ch301’s content. This has occurred several times now on both of my 622s. This is not a normal (ala remote) channel change per say – no channel change banner is displayed, etc.

    Pretty weird…:grin:
  13. Jan 26, 2009 #93 of 127

    tymekeeper Legend

    Jan 11, 2008
    a problem I am having since 6.16 is when I try to set up recording from the guide for "the dailey show" and "colbert report" new shows only on Monday's it will record all old shows on the day and the new one. it only does it on Mondays and only seems to be with these two shows. All others that I have set to record "only new" seem to work OK. Ihave tried several times to delete and reschedule with no l uck.
  14. Jan 27, 2009 #94 of 127

    Henry Retired Member

    Nov 15, 2007
    Pine, CO
    You may have a duplicate timer in effect, tk. Go through your timer list just to make sure.
  15. Jan 27, 2009 #95 of 127

    tymekeeper Legend

    Jan 11, 2008
    I have deleted both shows several times from the timer and started from scratch and the sme thing continues to happen. I did not have this problem before they took their time off, I deleted the timers then and redid the timer when they came back to new shows.
  16. Jan 27, 2009 #96 of 127
    Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    Dec 10, 2002
    Both of these shows in the past have been notorious for for not having complete guide information (Show identifier, Episode identifier, and original air date). My guess is that is what is happening here. What happens when the Dish receiver cannot determine if the air date and identification of the show it assume it is new and records it. Errors on the conservative side. The issue is the guide data not the receiver.

    To make sure of this. What type of timers are you using? I personally am not familar with this show so does it air other times during the week. Also look in your history and see if that gives you any clues. However, given the description my guess is that the guide info provided is not sufficient.

    As a suggestion. If there is a particular time that this show airs new episodes you might be better off a daily or weekly timer. These timers will time shift 4 hours if the show moves a bit and should get ride of picking up the extra repeats you don't care about.
  17. Jan 27, 2009 #97 of 127

    HobbyTalk Hall Of Fame

    Jul 14, 2007
  18. Jan 28, 2009 #98 of 127

    NTIMID8 AllStar

    Sep 16, 2005
    Here is a timer bug. 2 timers scheduled at 8pm this eve. I watched one shows while recording. I went to watch the second show recorded and it was the wrong show. Here is the odd part, The banner/channel info was correct ,American Idol (Fox) But the actual show content was Lost (ABC).

    PS Also last night I had an issue with 2 timers firing off and when I tried to tune to one of them the channel was black with no signal. It didn't straighten out until the "2 minute record timer warning" went to zero.

    PSS Just another thought, Maybe Dish can use USB storage as an engineering tool. An example is to be able to upload recorded content with issues or ird diagnostic info to an inexpensive pen drive that can be sent to engineering. In addition what about being able to send that info via network connection. They all ready have "send data" option in the firmware to do basic stuff.
  19. Jan 28, 2009 #99 of 127

    jeffejr New Member

    Mar 13, 2005
    I too am having alot of miss fired timers
  20. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    Dec 10, 2002
    Jeff.. You need to update your sig. Also need more details on timers that are miss-firing. More details the better.

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