VIP722 slow guide response

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by PghGuy, Sep 27, 2011.

  1. Oct 6, 2011 #21 of 113
    Grampa67

    Grampa67 Legend

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    Mine seems to have no set pattern when this happens. It will get back to normal by its self.
     
  2. Oct 6, 2011 #22 of 113
    rhdbs

    rhdbs Cool Member

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    Sep 9, 2008
    Well, I'm not alone. Two different 722's at L721 have experienced the problem in the past few days. I don't keep up with versions that often so I have no idea when I got L721.

    Tonight the guide took exactly 8 seconds to appear. Scrolling through the grid was like pulling toe nails. A hard reset made it usable again.
     
  3. Oct 6, 2011 #23 of 113
    P Smith

    P Smith Mr. FixAnything

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    L7.21 start spooling 9/29/2011.
     
  4. Oct 7, 2011 #24 of 113
    rhdbs

    rhdbs Cool Member

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    Sep 9, 2008
    I think this is related to the VOD stuff. I almost never used VOD in any form but have started to tinker with some of the free stuff under Networks. I noticed when I started a download last night that the guide delay began. Only 2-3 seconds compared to the 8 I was seeing earlier though.

    There's no task manager that I know of on the 722 but I suspect some house cleaning or VOD program data (not video) is being downloaded during this slow down. Any thing of this nature should be done right after the complementary restart I get each day - because I can specify the best time for that.

    Fortunately this problem has not yet become very persistent, just kindof random but very noticeable.
     
  5. Oct 7, 2011 #25 of 113
    jwktiger05

    jwktiger05 Cool Member

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    Jul 31, 2011
    Having similar problem here with my 722 will do the reboot.
     
  6. Oct 8, 2011 #26 of 113
    Presence

    Presence Godfather

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    I also experience this issue. Resetting every evening is becoming a routine.
     
  7. Oct 8, 2011 #27 of 113
    Nina

    Nina Legend

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    Jan 15, 2008
    Same here. Having the slow guide issue for past two weeks. Only resetting helps for half hour. problem comes back. I have 722k with L866 software..
     
  8. Oct 9, 2011 #28 of 113
    Inkosaurus

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    Jul 29, 2011
    ..
     
  9. Oct 10, 2011 #29 of 113
    sparky28

    sparky28 New Member

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    Feb 8, 2011
    My 722K recently went bonkers on HD channels. Called Dish and got a replacement receiver (refurbished) about 10 days ago. Had no problems with the old receiver but now having the same problem as others with a very slow guide at times. Seems to come and go, works fast at times, at other times the guide is VERY slow. Very frustrating!!!!
     
  10. Oct 11, 2011 #30 of 113
    fuzzface

    fuzzface Mentor

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    Feb 1, 2011
    new software for the 722k starting to roll out tonight. Hopefully this will fix it! I think the new 722 software started last night...
     
  11. Oct 11, 2011 #31 of 113
    P Smith

    P Smith Mr. FixAnything

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  12. Oct 11, 2011 #32 of 113
    brewsky

    brewsky Cool Member

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    Jul 4, 2010
    As a DNS tech ive seen this problem alot here latley ...Alot of the new tv's these days have a "light sensor" which adjust the brightness of your tv depending on how much light is coming into the room....Turn this feature OFF ....It is known to have interference with our remotes.....Some cases turning the #1 remote into uhf is a fix too
     
  13. Oct 11, 2011 #33 of 113
    fuzzface

    fuzzface Mentor

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    I saw it over here: http://www.satelliteguys.us/dish-network-technical-discussions/268912-new-sw-vip722-l-721-a.html

    In response to someone getting L.721 on their 722 last night and not seeing anything about it...

    "Only 100K 722 units are getting the software today. The rest are scheduled for Thursday.

    In addition to the 722 release today the following upgrades are also going out today and continuings on Thursday.

    ViP211K L550
    ViP222 L505
    Vip722k L689

    The 211/411 will get L564 on Friday but only for new installs (and this one is tentative)

    No release notes as of yet for any of them."
     
  14. Oct 11, 2011 #34 of 113
    P Smith

    P Smith Mr. FixAnything

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    Thanks. I see it as mixed bag - half of these mentioned FW spooling for days or weeks already.
     
  15. Oct 11, 2011 #35 of 113
    phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Northern...
    Hmmm. My 722 has L7.21 and usually is near the end of the process. I guess I should do a hard reboot, but I'll wait until tomorrow.
     
  16. Oct 11, 2011 #36 of 113
    P Smith

    P Smith Mr. FixAnything

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    According official page (see URL above) it's out from 9/29/2011.
     
  17. Oct 11, 2011 #37 of 113
    dishman1999

    dishman1999 Registered User

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    [​IMG]
    or getting a harmony 1100 is the best!!!
     
  18. Oct 11, 2011 #38 of 113
    Inkosaurus

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    I kind of doubt the issue we are experiencing is light based interference as its only persisting when using the guide. If it was IR interference the problem would also surface when using other functions on the remote, like using the menus, changing channels , ect.

    This problem is also persisting when using the front panel to access the guide (menu>Program guide).
    Great suggestion though, thats the first thing i checked when i noticed it on my set but really doubt that its the case now.
     
  19. Oct 12, 2011 #39 of 113
    dasjman

    dasjman New Member

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    Oct 12, 2011
    My guide was very slow, as well as the jump feature on the DVR. Well, I tried to figure out what was wrong and I might have screwed something up.

    Now my VIP612's remote in the bedroom is changing channels on both televisions. The VIP722 remote still works, but when my wife changes channels in the bedroom, I get to ahve my channel changed in the living room as well.

    Help!
     
  20. Oct 12, 2011 #40 of 113
    Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

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    Dec 28, 2010
    dasjman,

    I provided you instructions on readdressing your remote to your receiver on the other thread you created. Thanks.
     

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