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VIP922 status?

Discussion in 'ViP922 DVR Support Forum' started by PRIME1, Mar 6, 2009.

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  1. Apr 21, 2009 #61 of 388

    GrumpyBear Hall Of Fame

    Feb 1, 2006
    It would be REALLY nice to hear some updated info. At the sametime, I am worried about it being delayed.
  2. May 8, 2009 #62 of 388
    P Smith

    P Smith Mr. FixAnything

    Jul 25, 2002
    W.Mdtrn Sea
    So, we got some news by Scott G:
    "Mark announces that the MSRP on the 922 will be $699"
  3. May 8, 2009 #63 of 388

    Galaxie6411 Icon

    Aug 26, 2007
    WOW. I want one and will pay for it but that prices me out if there is no credit for being a current subscriber. I could go $300 maybe $400 but no more.
  4. May 8, 2009 #64 of 388

    MattDL Cool Member

    Aug 18, 2008
    The word at Team Summit today is that the ViP922 will be available (to dealers ONLY) for beta testing on June 1.

    I haven't played with it first hand but I am told the interface is still pretty slow and there are some obvious glitches but overall a very very cool receiver.
  5. May 8, 2009 #65 of 388

    ImBack234 Godfather

    Aug 26, 2008
    Does anyone sell for MSRP, only if there bending you over!!!:eek2:
  6. May 9, 2009 #66 of 388

    4HiMarks Hall Of Fame

    Jan 21, 2004
    Laurel, MD
    Good thing you weren't around for the initial release of the 921 then. Those were a cool grand and it took at least a year before they were even working properly.
  7. May 11, 2009 #67 of 388

    jkane Icon

    Oct 12, 2007
    We ARE talking about Dish! :eek2: Yes, they do sell for MSRP to current customers.
  8. May 11, 2009 #68 of 388

    jclewter79 Hall Of Fame

    Jan 8, 2008
    $699 to purchase and $199 to lease both prices are good for either new or exsisting customers. I believe that both the 622 and the 722 were restricted to new customers for lease when they came out but, that changed pretty quick.
  9. May 14, 2009 #69 of 388

    klingonscum Cool Member

    May 13, 2009
    I can think of one advantage to having the 922 over having a 722 and a separate Slingbox HD... With a Slingbox HD, if you're using it on one of your remote PCs to watch something, the primary TV hooked up to the 922 has to watch the same thing the remote user is using.

    For example, let's say I've got the 722 and Slingbox. I'm on a PC on my network upstairs and watching a recorded episode of "House" slung to it. Somebody walks into the room with the main TV in it hooked up to the DVR and switches over to The Weather Channel or something. Poof - my PC switches to the Weather Channel as well because the Slingbox is fed from the same output as the main TV.

    Whereas (and I'm guessing here) the 922 will probably let you sling a different output from what's "coming out of the mains" to the TV connected directly to it.

    Obviously, that's an assumption I'm making, but quite honestly, if the 922 doesn't have that capability - to simultaneously sling something other than what's going to the TV1 output - then you're right, there's no reason to spend the extra money (and likely extra monthly charge) for a 922 over a separate 722 and Slingbox other than the extra disk space the 922 comes with.

  10. May 15, 2009 #70 of 388

    STL FAN AllStar

    Oct 2, 2004
    I'm not that technically sound, but my quick question about this receiver is this...Will it have internet capabilities (mainly, if I have mlb.com and want to watch ballgames on my tv through my receiver, will that possible???)

    Please help a not so technical guy!
  11. May 16, 2009 #71 of 388

    hawker152 Cool Member

    Jul 6, 2006
    NO to STL's question. I got a 922S yesterday in the mail to train with. Im going to be pretty much the only tech in my area installing these for a while. It will cost 425 to buy and release date is August 1st!
  12. May 16, 2009 #72 of 388
    Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    Jan 7, 2005
    Kittrell, NC
    According to info from CES, the 922 is supposed to support Web browsing and they are supposed to have some content viewable/delivered via Internet other than the VOD stuff.

    Of course there's no way of knowing how much of that is implemented at this time or will be available on day 1 when released to the public. Could be some features will come later.
  13. May 17, 2009 #73 of 388

    phrelin Hall Of Fame DBSTalk Club

    Jan 18, 2007
    Fascinating! Since you're in a Kansas City suburb, does that mean you'll be the guy installing from Russell, Kansas, to Sedalia, Missouri? Or are they limiting these to five a week in the Kansas City Metropolitan Area?

    The reason I ask this is I have yet to entertain in my home an installer or trouble shooting technician who knows half as much as I do about Dish and have had several that couldn't have actually completed the install without me.

    Where the heck are they going to find all these guys/gals who can make a souped-up 722 with a Slingbox built in work in the average household? I mean, I've got a home network with two routers and a decent, but hardly perfect, Comcast internet connection. On average, my wife and I each experience "stalled" activity on the internet once a day which screws up the computers requiring a forced shutdown of one or more programs and occasionally a reboot.

    I just can't wrap my head around the economics of Dish Network supporting this thing. I could see it if I had to buy it directly from Echostar and Echostar engineering staff and I were responsible for technical support for everything but the Dish Network signal. But Dish Network providing 24/7 technical support capable of determining whether the problem is in the receiver/DVR, the internal Slingbox, the home network or the ISP? I don't see a support system working, but I hope I'm wrong.:eek2:
  14. May 17, 2009 #74 of 388

    HobbyTalk Hall Of Fame

    Jul 14, 2007
    This will be interesting indeed. When I had AT&T DSL I ended changing not only the MTU on the DSL modem but manually changing the configuration file for the SlingBox. Took me about a week of scouring the SlingMedia forums for the answer. The Sling CSRs didn't even know how to get it working. Wonder how Dish installers would have a clue?
  15. May 17, 2009 #75 of 388

    BattleZone Hall Of Fame

    Nov 13, 2007
    Don't worry; they'll email out a 3-page PDF with a few tips on it that most installers will never see. And it will probably be sent out a week after the first receivers get installed (timing is everything).

    In 18 months doing Dish, I've NEVER personally been to a house where a customer had networked or intended to network his receiver. My techs have reported a total of 3 networked receivers in that time, and I had 12 techs at one point. Needless to say, techs are not going to have a clue what to do; most have zero computer network training. It wasn't really necessary before, since networking was pretty "do it yourself" before, but the 922 is going to change that.

    The best thing for us techs/contractors is we'll be the ones who get charged back when the customer can't figure something out, plus we'll have to roll back on a service call for free. Then there's our rankings, which determines our routing order; those Trouble Calls will quickly send you to the bottom of the list. Of COURSE it's the sat tech's fault when the Sling features don't work because the ISP's DNS servers are down, or whatever. The tech "should have educated the customer."

    My rankings are going to be horrible next week due to three TC-30s (trouble calls within 30 days). Causes?

    1 - Customer got installed on move-in day, 2 weeks later decides to set up all of his AV gear, so he unplugged the sat receiver, re-arranged everything, and then didn't hook the sat receiver up right. No sat signal on the receiver = TC. Fault? The tech: he failed to educate the customer not to disconnect the receiver. No pay.

    2 - Reman 625, installed on a New Connect 28 days ago, failed. All SD equipment is remans, so that's what every SD customer gets. If they have a signal-related problem within 90 days, that's a TC. Contractor has to install a replacement, pay to ship the broken receiver back, and wait 2 weeks to get credited back for that equipment (receivers have to be bought up front, and get credited back when installed or returned via RA).

    3 - Customer reports the sat system not working right; he can't get some of his channels. CSR creates TC as "signal problem" despite Sys Info being green for all sats. Actual problem? Someone else in the house locked out channels with a password. No pay for the tech - he should have educated the customer. The customer who wasn't there for the install, who locked the channels, and who wasn't there for the TC. That customer.
  16. May 17, 2009 #76 of 388

    olguy Hall Of Fame

    Jan 9, 2006
    Deal breaker for me on 922 is no IR remote. Ain't givin' up my Harmony One, no way, no how.
  17. May 17, 2009 #77 of 388

    phrelin Hall Of Fame DBSTalk Club

    Jan 18, 2007
    In that other site, there is a long thread about this box. I learned some things there that have me shaking my head - like no IR remote support.

    I guess my attitude goes back to a lack of understanding at the top of the organization about the nature of the business named Dish Network.

    The Slingbox is a techie toy. Echostar is a techie oriented business. That outlook is fine if Dish Network had not been spun off.

    Dish Network is in the retail home entertainment delivery business. Like it or not, it's competitors are DirecTV and Comcast, not Hewlett Packard or Sony. Its primary goal is to offer the most home entertainment options through a "yesterday's state of the art" delivery system which, based on experience in thousands of average homes, is very reliable and which offers an easy to use interface and at an affordable price.

    IMHO, as an incremental upgrade to yesterdays "state of the art", the 722K was a move in the right direction, particularly if in addition to the two OTA receiver module they had a one or two satellite receiver module. As the next incremental upgrade, add a software based "browser" that went to a site that aggregated video content links similar to Comcast's Fancast available for a mere $5 a month.

    The Slingbox could be sold through Dish Network's retail system if Echostar wants to stay out of the retail business. But they should be sold as what they are - a way to put your TV and other video on your home network and your enabled internet equipment. Where you see the word "your" it means you are the poor slob that has to make sure it works.

    Otherwise IMHO Echostar and Dish should merge back to:
    1. create a cohesive techie-oriented market offering;
    2. maintain a relatively simple, cheap low-end oriented market offering;
    3. and maintain a meaningful, affordable non-English market offering.
    A company has to decide what it's going to do and then do it well. No one does those three things as well as the company previously known as Echostar did.

    EDIT: There is no mass market for a 922 without expensive support. What we're going to see is a large number of posts like this one on the Remote Access thread:
    I could see anyone explaining this to my sister....
  18. May 18, 2009 #78 of 388

    jkane Icon

    Oct 12, 2007
    As for networking, my home network is not a problem. I don't see the problems with using it reliably. Some people should not have technology in their homes. The rest of us should not have to suffer with simple "least common denominator" products due to the lack of will to learn on the part of others.

    Much more important ... What's the comment about IR saying? Does that mean it does not even have an IR receiver in the box? Who cares if it doesn't come with an IR remote, but the DVR itself sould have IR capabilities built in. If what is being insinuated is true, YES, that is a DEAL BREAKER! Grrrrr.

    I have been patiently waiting on this thing, but now could be ahead by getting an HD sling box instead. :-(
  19. May 18, 2009 #79 of 388

    olguy Hall Of Fame

    Jan 9, 2006
    And speaking of Tech Support... I recently bundled my Dish account with my phone service. Saved a bunch of money. On a couple of occasions, like recently one receiver was showing the new HD channels and the other wasn't, when I do have to call I am told I have to speak to an Embarq CSR. But apparently the Embarq CSR is a Dish employee at a Dish desk. That is not there between 6pm Sat and 8am or so Monday. That could be a nightmare for a non-technical person trying to get the Sling Guide to work on Sunday afternoon.
  20. May 19, 2009 #80 of 388

    Zero327 Godfather

    Oct 10, 2006
    Embarq CSRs are contracted. Temps or third-party CSRs. Dish doesn't furnish for much of anyone outside itself, as most retailers will attest to.
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