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Wal-Mart struggles to restock shelves

Discussion in 'The OT' started by phrelin, Mar 2, 2013.

  1. Mar 3, 2013 #21 of 146
    TXD16

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    With reference to the above, at a minimum, "our" should have been capitalized as "Our" or, as an alternative, "[O]ur," if you intended to indicate a modified quote, rather than a mere grammatical correction.

    The comma after "[O]ur" is superfluous.

    Additionally, the word "hour" should have been in double quotes and the punctuation should have been placed within the second quotation mark.

    To whit: "Our" rhymes with "hour."

    Grammar-copping sucks unless it's perfect (which it seldom is ;-)).
     
  2. Mar 3, 2013 #22 of 146
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    :lol:
     
  3. Mar 3, 2013 #23 of 146
    Smooth Jazzer

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    Comedy Central audition?:rolleyes:
     
  4. Mar 3, 2013 #24 of 146
    AntAltMike

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    I do not ascribe to the notion that if a large corporation does not run its business in a manner that best benefits me as a customer, it is running it wrong. When I was in the restaurant business, my customers thought I was not smart enough to serve larger portions at lower prices, and when I was in the coin operated games business, my customers thought I was not smart enough to realize that I should be bringing them newer machines.

    It does rankle me when Walmart has only one register open. Earlier this week, I brought back a car battery core for my $9 deposit (hardly worth the time, actually) and saw that they had M&Ms cheap, for like $.69, so I grabbed a bag, stood in the only line behind four other customers, noticed that each of those four customers had large, full shopping carts, and then put the M&Ms back and left. Bad management on their part? Maybe, maybe not. They lost a sale on which they would have made five to ten cents, but if I had a shopping cart full of stuff like the four customers ahead of me, I would have waited in line.

    Does anyone have current and trend figures on how much of Walmart's revenue comes from in-store sales versus how much from the internet?
     
  5. Mar 3, 2013 #25 of 146
    phrelin

    phrelin Hall Of Fame DBSTalk Club

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    From this Wired story last week:
    The company did not report its online number other than to relate to its 2013 goal:
     
  6. Mar 3, 2013 #26 of 146
    Christopher Gould

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    If you use site to store I believe most of the money goes to the store.

    This is new now but I believe if you use site to home a junk of the money goes to the store your account is set up with. How that store is chosen I don't know.

    If you use pick up today all the money goes to the store.
     
  7. Mar 3, 2013 #27 of 146
    Cholly

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    There is no excuse to have only one register open. I'm assuming you visited the store after 9 p.m.
    As I recall, by that time, most of the cashiers are gone and only a few remain until the end of second shift. Shift schedules are rather complicated at Walmart due to the 24/7 nature of the business. Arguably, there should be 3 8 1/2 hour shifts (8 hours plus 30 minutes lunch), giving 1/2 hour overlap between actual shifts. However, Walmart today has a predominantly part time (they call it "peak time") base of store employees who work fewer than 28 hours per week. Scheduling is done by computer in Bentonville, often leaving few associates on the sales floor and on registers. When 9 pm comes along, most associates are pulled from their normal assignments to help the overnight stocking crew.
     
  8. Mar 3, 2013 #28 of 146
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    The portion question is whether you are meeting or exceeding expectations. If the customer expects more for their money and can get more elsewhere they will ... so making the portions larger (costing you a little more in food) could end up keeping or bringing in more customers. Staying below expectations will send your customers away.

    The video game question is similar ... if you are competing against an arcade with newer games then staying in competition is important. Otherwise people will go somewhere else.

    Walmart has lost out in areas where there is effective competition.

    That is one area where the other stores win in my area ... The other stores seem to have enough registers open. Some of the Walmarts have "U-Scan" machines where the customer can check themselves out (perfect for small purchases) but the arrangement at the Meijer stores in my area beats Walmart ... they have a dozen small purchase U-Scan machines with plenty of space to maneuver between machines plus several full size check lanes where one can U-Scan a full cart of merchandise. With only one employee at each end of the store operating 12-18 checkouts U-Scan can make things faster.

    Having what one wants to buy on the shelves helps too ... even if the price is higher, one cannot buy what is not on the shelf.
     
  9. Mar 3, 2013 #29 of 146
    Christopher Gould

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    The computer bases cashier schedules on sales durning the day. It is suppose to schedule the most at the busiest times. This can be fouled up with weather(people panic) call ins and just stupid mistakes.
     
  10. Mar 3, 2013 #30 of 146
    yosoyellobo

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    This post remained me of an old show on BBC Connections with James Burke. I watch the first episode The Trigger Effect again and found it as fascinating as I did the first time some twenty something year ago. For those interested I the link is
    http://m.youtube.com/#/watch?v=WgOp-nz3lHg&desktop_uri=/watch?v=WgOp-nz3lHg

    Warning about the show. It shows the Twin Tower and might upset some people.
     
  11. Mar 3, 2013 #31 of 146
    Drucifer

    Drucifer Well-Known Member

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    Has Wal*Mart gone to the Cashier-less Checkout anywhere in the country?
     
  12. Mar 3, 2013 #32 of 146
    Tom Robertson

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    If by that you mean one person watching a group of 4 or more self-serve checkouts, then yes. I've seen them in a couple stores. (Saw them in one store, then they went away.)

    If by that you mean totally cashier-less, then I doubt it. I haven't seen anyone go that route.

    Peace,
    Tom
     
  13. Mar 3, 2013 #33 of 146
    SayWhat?

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    Reminds me of one of those Modern Marvels type shows that did a segment on stores of the future. You'd just walk through the lane without unloading your cart. A scanner would read all the tags (some sort of RFID system). You'd stop only long enough to get a total and sign a screen which would be charged to a payment method in your wallet also scanned by RFID.

    They didn't really discuss things like produce or errors in pricing.
     
  14. Mar 3, 2013 #34 of 146
    sum_random_dork

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    I think as a few other posters have mentioned this is a broader issue. As large distributors have gotten out of the distribution business (per say) and now see they make more money from their marketing programs, local program monies etc, they have gotten out of the true distribution business. I know many large distributors in my business routinely operate at a rate of 2 days to a weeks worth of inventory. They incentivize their buyers on how lean they keep their inventories, making sure they don't over order, and usually order the minimum needed. The distributor now expects the manufacturer to hold larger inventories the JIT (just in time) philosophy has moved from the end customer to the distributor.
     
  15. Mar 3, 2013 #35 of 146
    SayWhat?

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    'per se', a Latin term.
     
  16. Mar 3, 2013 #36 of 146
    Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    The Wal-Mart nearest me has done this recently as well. On the one hand, I like the self-checkout lanes... but invariably I always seem to buy at least one item that either does not scan correctly OR doesn't weigh what the computer thinks it should weigh when you sit it down on the bagging area... so I end up having to wait for someone to override.

    Knowing that I'll have to do that... I just go to the traditional line and wait my turn there. I find I usually get through the normal checkout not too much slower than I would have going through self-help and waiting for help.
     
  17. Mar 4, 2013 #37 of 146
    MysteryMan

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    Have had them in our local Walmart for quite awhile. BJ's and Sam's Club have them too.
     
  18. Mar 4, 2013 #38 of 146
    lwilli201

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    If a Walmart has/does not have self checkout seems to depend on the crime rate in the store area. I new store in Kansas City that is near a high crime area had the self checkouts at first but they disappeared real quick. The store I go to is in a city of about 20,000 and they have 4 self checkouts. At times you have to wait in line for those even when there are many regular lines open.

    She shelves seem to be well stocked. What surprises me is the amount of food they sell. I have occasion to go into this store around midnight and there are pallets of food everywhere ready to be stocked.

    The Costco I go to has self checkout lines.
     
  19. Mar 4, 2013 #39 of 146
    4HiMarks

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    I don't think that was what was being proposed. I think it was the opposite. But, consider this. Would you rather have 20% of a million, or 50% of $400,000? Numerically, they work out the same, but I bet you would work longer and/or harder to get that million in sales than the $400k in sales. And even if the million gave a higher profit margin, say 25%, some people would think it wasn't worth the trade-off of not having a life to enjoy that additional $50k.
     
  20. Mar 4, 2013 #40 of 146
    longrider

    longrider Well-Known Member DBSTalk Club

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    Just to clarify a couple things, I used a bad example in that I was thinking of net profit while i used gross profit percentages. In a larger business net would have already factored in working harder (more staff) however in a small business I completely agree that work/life balance has to be considered.

    We have gotten into this discussion at my work, we try something that boosts sales by 30% abut only adds 5% to net. The point is made that we are working harder for what? In this case however no one individual is working harder, 3 more people were hired. To me that is a win-win, 3 more people have jobs and net profit has gone up, albeit by a very small amount. Some will disagree as net as a percentage has gone down by a significant amount.

    This is really the big philosophical debate going on in business in general, is the purpose of a business to put the greatest amount of cash into the owners pocket in the short term or is it to be part of a thriving business community which can be better in the long term?
     

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