Been doing a lot of reading of threads concerning the money savings by going to the Platinum HD package. Did research to determine it would save me a few bucks, plus give me more channels in the end. Well, I took it in the end! Apparently I must have missed something in reading all the threads concerning the changes beginning 1 Feb. I called a CSR this AM to discuss switching to the Platinum HD package -- needed to verify that by switching now I would not loose any of my current HD channels (Voom and the HD package) instead of waiting till 1 April to move from the 942 to the 622. The CSR confirmed that I would not receive the expanded Voom package and new HD channels since they were being broadcasted in MPEG4. I reconfirmed the information with her and told her to make the switch. However, after I hung up and started checking the channel I noticed my existing Voom and HD channels were blocked. Called back to the another CSR immediately to get the change reversed. WRONG!!! The CSR indicated she couldn't do it since as of 31 Jan 06, the old Voom/HD packages were no longer offered and I couldn't undo what I had done! Then she said I should not be getting any HD channels at all until I change receivers since all the HD channels are now in MPEG4. However, I kept telling her I was still receiving the HBOD and SHOD. She said I wasn't, but who is to argue that point! I guess seeing them on the screen was a figment of my imagination!!! So to cut the story short, I am stuck without Voom and the other HD channels until 1 April. Word of warning to all other subscribers -- don't try to beat the system by saving a few bucks -- be happy with what you have until you have the equipment to support it!