Watching Recorded Shows After Cancelling Service

Discussion in 'DIRECTV General Discussion' started by smoelheim, Dec 7, 2016.

  1. Dec 7, 2016 #1 of 41
    smoelheim

    smoelheim AllStar

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    Hi All...
    I signed up for DirecTV Now last week, and now that I've got my TiVo & HD antenna set up to record OTA shows... I'm ready to cut the cord with DirecTV.

    The only downside is all of the TV we have recorded so far.

    If I cancel my service, will I still be able to watch the recorded shows that we have right now? Or will it disable the box completely? If it matters.. I'm set up with a Genie Whole Home setup right now.

    Any information that I've googled so far is years old, so I'd like more info before I actually cancel.

    If I have to downgrade service, and/or suspend my account while we wipe out the shows on the DVR, I'm willing to do it... I just want to know what my options are.

    Much appreciated!
     
  2. Dec 7, 2016 #2 of 41
    Rich

    Rich DBSTalk Club DBSTalk Club

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    All you have to do is disconnect the coax cable before you deactivate any HR. Then you should get enough time to view your content.

    Rich
     
  3. Dec 7, 2016 #3 of 41
    smoelheim

    smoelheim AllStar

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    Thanks Rich... but what is "enough time"?
    I'm guessing we'll need a month, maybe 2, to completely wipe it out.
     
  4. Dec 7, 2016 #4 of 41
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Binge watch what you have because you won't have a month or two.
     
  5. Dec 7, 2016 #5 of 41
    peds48

    peds48 Genius.

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    DIRECTV gives you 21 days to return the receivers before you get hit with a non return fee. Of course this is assuming that you have receivers that DIRECTV wants to recover.


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  6. Dec 7, 2016 #6 of 41
    smoelheim

    smoelheim AllStar

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    Fair enough.

    Does anyone know if I will have access to watch already-recorded shows if I suspend the service, and then cancel?
     
  7. Dec 7, 2016 #7 of 41
    longrider

    longrider Well-Known Member

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    Same thing, disconnect the coax before you call in to suspend. While you can suspend for up to 6 months, how long you have to watch varies. Some units will play forever, some will play until a reboot, and some will shutdown after a few weeks with no authorization
     
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  8. Dec 8, 2016 #8 of 41
    thyname

    thyname Member

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    Did you sign up for Directv or DirecTV Now?


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  9. Dec 8, 2016 #9 of 41
    trh

    trh This Space for Sale

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    I think the first paragraph in the first post contains your answer.
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    I can just make comments based on my experience. I haven't had to watch content on a disconnected HR for a long time. I back up everything we might want to watch several times. Since I do that, I don't have the need to watch content on disconnected HRs. I did some experimenting with disconnected HRs years ago (so this might not be relevant now) and was surprised by how long I could access and view content. At the time, it was at least a month.

    Rich
     
  11. drpjr

    drpjr Icon

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    Sakatomatoes...
    I have an original Tivo (HR-10 250?) that I can still access. What about an older HR20. I've got one still in service I'm thinking of retiring. It's filled with Tom Petty/Heartbreakers stuff and that would be nice to play on occasion. I would prefer not to lose something while testing.
     
  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    I think it varies. Only way to know is to try it.

    Rich
     
  13. kkl

    kkl Mentor

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    That's not my experience from two weeks ago. The DirecTV directions say, "Return your non-working receiver and access card within 7 days to avoid non-return fees." Emphasis NOT added. I was also required to return an HR-24 which I thought they'd stopped retrieving years ago.
     
  14. trh

    trh This Space for Sale

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    Yet another poster recently started a thread here stating he is sitting on a Genie (HR44 IIRC) and a mini or two from a year ago. They never collected it when he canceled and they never billed him. A mistake on their part, but you never know which way DIRECTV is going. If the TS wants to ensure he has time with his DVRs, then he should suspend his account (but disconnect your DVRs prior to suspending). That way he'll have six months to watch his shows.
     
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  15. peds48

    peds48 Genius.

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    21 days is the "secrete" number. This includes shipping back to them.


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  16. peds48

    peds48 Genius.

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    Not sure they will have up to 6 months to watch their shows. The receiver does not care if the account is in suspension or terminated. If the receiver does not get refreshed my the mothership, eventually it will shut down. At least that is how is supposed to work in theory.


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  17. dcandmc

    dcandmc Legend

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    This thread may be informative:

    Suspended service - recordings available?

    I suspended service, then cancelled, more than a year-and-a-half ago, and I can still view recordings on my DirecTV DVRs. They have been rebooted numerous times.
     
  18. peds48

    peds48 Genius.

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    As I posted on that thread, software may have a lot to do as far as how long you have before the receiver shuts down completely.


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  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    I'm not surprised. Must be some kind of "super software"? Naw, that makes no sense.

    Rich
     
  20. dcandmc

    dcandmc Legend

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    Yes, I understand that I'm only one data point. Software "may" be a determining factor in how long a DVR will play recordings after service cancellation. The two receivers that I still have hooked up, an HR20-700 and an HR22-100, were/are both running 0x912. What receiver/software combinations will limit the length of time that recordings can be viewed after service cancellation, and what is that limit?
     

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