IN Windows XP you can use the Help and Support Application and in Windows 7 Windows update is a separate application. ON a separate note I'm not sure why the hate for Internet explorer. I've used both, IE & FF. Both have strengths and weaknesses. I used to have to use IE to create warranty claims and order parts for Toshiba. They've now totally changed to a different system and either will work. Knock wood! I haven't seen a BSOD on Windows on my computers for many years. OTOH I don't just keep blithely loading stuff into windows without thinking about it. I did Hit a malicious site with FF and Ctrl-Alt-Del FF to close it. I ended up having to pull the Ethernet cable to let FF load and then close the windows since it kept trying to open the malicious site.