BTW, I'm a new poster here myself. I actually joined this forum years ago to hunt down solutions to problems for my customers with Dish Network and DirecTV issues. The post above was my first post, though. I have 30 years of experience in the consumer electronics industry, much of it installing high end systems. While I've been a DirecTV subscriber for years, I just got my own HR20-700 last week. I'm back here again with problems and questions. Overall, I like the DVR a lot.