I should have known better. I had been a DirecTV customer before, for 5 years. I switched to Dish Network and was happy, but got an "offer you can't refuse" from DirecTV. I am now stuck with the exact same crappy DVRs that made me leave in the first place. Slow.... Slow.... Slow..... Changing channels, moving between menus.... I delete a program from the menu and it can take 12-15 seconds to return to the previous menu. Amazing how time does not heal old wounds. In fact, I think their DVRs are worse now than when I left 5 years ago. Now it looks like I will have to pay $300 to get out of my contract (I have 16 months left) This is what happens when you go sniffing the grass on the other side. Me is dumb.