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What does this mean -- unexpected message

Discussion in 'DIRECTV Connected Home' started by Athenian, May 2, 2012.

  1. Athenian

    Athenian Legend

    Nov 16, 2005
    We have one HR24 and one THR22. It's my understanding that the Tivo recorder makes it impossible to have Whole Home Service. Tonight though, I pressed the "List" button to see my recordings on the HR24 and I got a message saying that Whole Home Service had been activated and I was asked to identify the receiver.

    What is going on? Either I'm being billed for something I can't use or the service was recently updated to support the TiVo boxes and no one asked me whether I wanted to pay extra for the feature.

    I'm planning to call DirecTV tomorrow about a different issue and I would like know whether really did miss an announcement.

    Thank you.
  2. wahooq

    wahooq New Member

    Oct 19, 2011
    Tulsa, OK
    No thats is a glitch with the new sw on your HR the THR cannot participate in WHDVR and you are NOT being charged for anything

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