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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by gio12, Aug 9, 2012.
Stuart, do you know why this is happen?
I am having the same issue with my HR34 since the last update. When I first turn on receiver, I get a pink screen with no sound. If I simply turn the receiver off and back on, the problem clears.
Have done the following things to try and rectify the issue all together though still getting the pink screen...
Unplugged HDMI cable and plugged back in.
Swapped HDMI cable with a new one(same port)
Tried new HDMI cable in different port
Any other suggestions would be greatly appreciated.
It's a known issue with the software, other than a reset or turning it on and off you are wasting your time.
Ok, turning the DVR off and on is not working. Tried new cables, inputs, etc. Only thing that works is a reset.
Please stay on topic and keep pre-release discussion out.
If you're running through an AVR try going straight to the TV. If that doesn't help you could always go back to component connection (if you have an open port on the TV) until DIRECTV can resolve the problem.
I am going straight to the TV and I dont have any availbe component cables lying around. Nor should I need to. My HR34 was working fine, until this release with a known issue was pushed. I must reset the DVR everytime I turn it on.
Yes it should work, but at this time it doesn't. Hopefully they'll get a fix out soon. Got any old RCA audio cable laying around, for a short run you might get by with using some old red/white cables vs R/G/B cables.
does turn your receiver off/on help? it help on my receiver
Nope and it's getting frustrating! It's in watchable! It's not like I can get DIRECTV to send a new one. Because the minute it gets the update, I am screwed.
Is there a way to force the DVR NOT to get an update?
Besides pulling the power code or the satellite input, nope.
Charging inputs away and coming back on the tv doesn't help either?
How about turning the tv on and off?
How about if you leave the DVR on all the time?
People are simply trying to offer you helpful workarounds, maybe you should take a deep breath before biting off heads & rejecting every idea.
that wouldn't work either, if he switch inputs it come back
Until he tries it we won't know. It appears to be a hdmi sync issue, and there are many ways to try and get the unit to re sync.
Do you have native on or off? Maybe try switching it to the opposite of what it's set at now as well while it's working.
I changed the cable to the one directv provides while on and it went away. Plugged my other cablle back in and it stayed fine.
I guess I will have to leave this on at all times.
I know and I don mean too. But I am upset and will stay cool. I don't have any cables to use and it's a pain to reside things. I will out this DVR upstairs in he mean time.
I did mention and posted, I tired 2 other HDMI ports. Same issue.
Ok guys. This time swapped the HDMI cable with basic HDMI from DIRECTV, NOT the ones I have from monoprice. The pink issue is GONE!
Now, could be the cable from monoprice is bad or not compatible?
Should I get a new one from them? Are thirds better than the basic one DIRECTV provides?