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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by gio12, Aug 9, 2012.
C'mon, try to get it right. The morons all work at Dish. It's imbeciles at DIRECTV.
In my situation, I have found two methods to "fix" (I really hesitated using that term) the issue:
1. With both the TV and DVR powered on, and the pink screen appearing (and no audio present), switching the TV to any other HDMI port and then back to the port to which the DVR is connected restores full functionality.
2. With both the TV and DVR powered on, and the pink screen appearing (and no audio present), turning only the DVR off and on once restores clear (no pink screen) video. A second cycle of turning only the DVR off and on then restores the audio.
I hit the ON button on the remote that turns both the tv and DVR on. It doesn't matter the order. If the TV is turned off, it will display a pink screen initially once the DVR is turned on.
I didn't say that you said everyone who had one had the other, you said they were related. They aren't related. Can't say why they aren't but they aren't.
1. Put the slider on the remote in the D position and press the PWR button under the slider to turn on just the DVR.
2. Move the slider to TV and press the PWR button twice (twice because the DVR is reminding you that the slider is on TV, but you can't see that since the TV isn't on, and wants you to confirm your PWR command is meant for the TV).
If you still get the pink screen try steps 1 and 2 in reverse and see what happens.
Try turning just the tv on and leaving it on for a min till you know it's fully up (blue screen on mine for example) then turn on the DVr.
Just to report a different problem I am having since this software up grade for the HR-34. I have also reported this on the site specific to the new upgrade. This has happened 3 times in the last week. It has all occurred when I am watching a show and select the Menue/To Do/Series Manager or something on the Menue screen. The screen freezes. I can not exit out or select anything on the menue. I can not turn off the DIRECTV receiver with the remote OR manually at the box. I pushed the red reset button and it shut off twice but once I had to unplug the receiver. Everything eventually comes back, except I have lost a portion of what may have been recording.
Is this something to do with the software upgrade or is it a more serious problem? I have the protection plan, should I call now or wait to see if it happen again? Thanks for any response to this problem?
Just how long did you wait? Try recreating this problem at a time when you aren't gong to be watching tv for a while, and when it locks up, if you can get it to do it again, leave it alone for 30 minutes and see what happens.... You can turn of the tv while waiting...
gio12, can i ask how old is your tv?
2 yrs old. No issues with my HR22-100 on this tv either. I have an older Panasonic plasma (2006) upstairs and no issues with the HR22-100 up there either. I have not tired the HR34 on the older tv. Too much of a hassle right now.
yesterday i just hookup my new "50 tv and today turn it on for the first time i had no pink screen since the update, but i will give a week and see if the pink come back