What Happened to the Guide

Discussion in 'DIRECTV General Discussion' started by sswheeler, Mar 21, 2009.

  1. Mar 21, 2009 #21 of 628
    KAL

    KAL Godfather

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    Aug 31, 2008
    At about 9:30 EST lost my signal. Programming came back but like you folks, my guide is blank. in the process of re-booting now (just figured id try that because I didnt know what was wrong)
     
  2. Mar 21, 2009 #22 of 628
    micster5

    micster5 Cool Member

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    Mar 25, 2008
    Guide data disappeared at 8:30 CDT after a few seconds of grey screen on my HR21-700.
     
  3. Mar 21, 2009 #23 of 628
    tonyeroberts

    tonyeroberts Cool Member

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    Sep 22, 2007
    Lost all guide data at 6:30 pm PST on HR20-700. Just noticed my date is set to Tue 7/14.
     
  4. Mar 21, 2009 #24 of 628
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Jun 18, 2006
    Rebooting seemed to solve the issue for me.
     
  5. Mar 21, 2009 #25 of 628
    California King

    California King Legend

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    Nov 24, 2007
    Anyone else have success with a reboot? Don't really want to reset... :)
     
  6. Mar 21, 2009 #26 of 628
    smellyfungus

    smellyfungus New Member

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    Oct 19, 2008
    reset got my guide back but my to do is empty
     
  7. Mar 21, 2009 #27 of 628
    deepthinker

    deepthinker AllStar

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    Jan 5, 2006
    Same thing happened here to me, but only on one of my two HR20's. The only difference in them is that the one that freaked out has an eSATA drive. Curious if everyone's box that freaked out had an external drive. Anyway, I'm doing a soft reset as well to see what happens.
     
  8. Mar 21, 2009 #28 of 628
    TArman

    TArman Cool Member

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    Feb 23, 2007
    Did everyone's guide DATE change to July 14th???
     
  9. Mar 21, 2009 #29 of 628
    newsposter

    newsposter Hall Of Fame

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    Nov 12, 2003
    wow was watching hr20 (a prerecorded program) and all of a sudden locked up..no guide data...wasnt recording anymore. HDtivo actually was still receiving OTA signal but no guide data so that OTA wasnt recording

    this is why i hate that the HR20 doesnt let you watch shows without guide data...nuts! Of course it did signal me to reboot the hr20 so i guess was a good thing.


    i dont understand why all the SP on the hdtivo are gone...hope they come back. I dont remember all 120+ of them.

    geez just started watching the show again and now it stopped playing so i guess lost signal...but a minute later i could start watching the program again
     
  10. Mar 21, 2009 #30 of 628
    Interceptor

    Interceptor Legend

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    Jul 19, 2007
    Mods may want to not keep forwarding the problems with the guide data to this post, as it is also happening on my H20-100, which is not a DVR. It appears to be affecting several HD boxes.
     
  11. Mar 21, 2009 #31 of 628
    DarinC

    DarinC Hall Of Fame

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    Aug 31, 2004
    Hadn't noticed that earlier, but yes, 7-14 here as well.
     
  12. Mar 21, 2009 #32 of 628
    cekowalski

    cekowalski Legend

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    Aug 19, 2007
    Good catch, my HR20-700 thinks the same.

    My HR21-100 seems ok, oddly enough.
     
  13. Mar 21, 2009 #33 of 628
    shadco

    shadco AllStar

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    Jan 6, 2006
    showing 7/14 9:47 all guide data gone
    to do list empty
    recordings in progress stopped
    History showing april 2 and older
     
  14. Mar 21, 2009 #34 of 628
    rjay717

    rjay717 Cool Member

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    Dec 4, 2007
    Same here, hr21-700 and hr22-100. Reboot on the hr21-700 brought the guide data back. To Do list hasn't repopulated yet.

    Just got a call from my father, it happened to his Directv tivo.
     
  15. Mar 21, 2009 #35 of 628
    mduby43

    mduby43 Legend

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    Sep 4, 2007
    Report # 20090321-2a90
    Lost all guide data @ 9:30 on the hr20-700. It's back @ 9:45
    Stopped recording I Am Omega on Scifi.
    Hr20-100 was unnafected.
    edit: Date and time are currently correct for history and guide (NOW POPULATING)
     
  16. Mar 21, 2009 #36 of 628
    Marcus S

    Marcus S Icon

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    Apr 23, 2002
    Lost at 7:30p mst, came back after a power plug pull.
     
  17. Mar 21, 2009 #37 of 628
    guitarjim

    guitarjim Cool Member

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    Apr 23, 2007
    You've got to be kidding! No March Madness! My to do list is empty, will it repopulate if the problem gets fixed?
     
  18. Mar 21, 2009 #38 of 628
    cartrivision

    cartrivision Hall Of Fame

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    Jul 25, 2007
    Looks similar to what happened a few months ago. My HR21-100 indicates the date is 7/14. Unlike last time, my HR20-100 was not affected.
     
  19. Mar 21, 2009 #39 of 628
    rnam

    rnam New Member

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    Jul 14, 2007
    my guide date says Tue 7/14
     
  20. Mar 21, 2009 #40 of 628
    KAL

    KAL Godfather

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    Aug 31, 2008
    I got the guide back after re-booting. However, the movie I was recording on SPIKE HD didnt start recording again automatically like it usually would after a shutdown.
     

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