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What Happened to the Guide

Discussion in 'DIRECTV General Discussion' started by sswheeler, Mar 21, 2009.

  1. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    If your to do list is still gone, I would reboot... but it will take some time to rebuild.
  2. cmtar

    cmtar Icon

    Nov 16, 2005
    Oh I know, i was just making a comment that I thought was funny, wanst trying to start anything :)
  3. SteveHas

    SteveHas Hall of Fame

    Feb 6, 2007
    no problem, time I got
    thanks Stuart
  4. dreadlk

    dreadlk Hall Of Fame

    Sep 18, 2007
    Same 7/14 date here. Thank God this happened on Saturday when nothing is on TV and Not Friday during the Galactica Finale.

    So whats the word from Directv?
  5. Jeremy W

    Jeremy W Hall Of Fame

    Jun 19, 2006
    They're not saying anything. They didn't say anything last time either, so don't expect it.
  6. dreadlk

    dreadlk Hall Of Fame

    Sep 18, 2007
    I have had Satellite TV from almost day one, I’m talking back in the days when Bob Cooper was starting, so if you know that name you know when it was.

    I have had DirectV from before they even had a proper Dish system, back then you could get the receiver but you had to find a dish on your own.

    Anyway I agree with you that overall there reliability record has been great but in all honesty I can say there Record so far with the HR2x Series has been a disaster. I have had more problems with my HR20 in one year than I had in all the years with my original RCA and then my Hughes receiver. I have had to apologize to my Wife and Kids on more occasions than I am comfortable with (for Non Recordings), and I have even had to apologize to a good friend who got a system on my recommendation.

    I am hopeful they will fix the problems but from what I have seen they can't seem to get it right; they fix one issue then add another, the programmers all seem to be ex Microsoft employees.

  7. dreadlk

    dreadlk Hall Of Fame

    Sep 18, 2007

  8. WB3FFV

    WB3FFV Legend

    Mar 2, 2007
    Yep, an ISP I used to own part of, also kept a running network status page which most thanked of for doing. Sure it takes a lil effort to put up such info, but I figure the customer goodwill made it worth it.

    Also speaking of Vonage, I use a provider for VoIP that is called LESnet, and they also send out eMail announcement of any network problems, and an ETA to fix if they have a clue on it. As was as announcements on what is up and coming for them, which I enjoy receiving..
  9. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    Jul 12, 2006
    Los Angeles
    I wonder how long it would take to deliver 17 million e-mails? Seems the problem was corrected within about 3 hours and definitely didn't affect everyone (zero issues at my house) .. Could an e-mail have even been written, approved and delivery started before the problem was corrected? Does it make sense to send an e-mail now potentially confusing people that didn't have a problem to begin with?
  10. Tallgntlmn

    Tallgntlmn Icon

    Jun 7, 2007
    Raleigh, NC
    Why use email? Why not use the messaging system on the receivers? Unless of course that went away on the newer receivers. Then if you see it, great, if not, so what? Like the one that went out 3/5/08 that just said FiFi Test and nothing more.

    It would probably take longer to get it approved at that late hour on a Saturday than it would to send. You are right about that.
  11. Steve

    Steve Well-Known Member

    Aug 22, 2006
    Exactly. Multicast via Sat. Practically instantaneous. /steve
  12. rabit ears

    rabit ears Legend

    Nov 18, 2005
    So, am I the only person in America with no to do lists?

    One unit HR20-100 works fine the other HR20-100 doesn't. I've disconnected my external drive from the 100 so I shouldn't lose my recordings. Do I just reboot the system or do I go through a complete reset...and what happens when I reconnect the external drive (1TB with 23% remaining - that's a lot of stuff to lose).
  13. DarkSkies

    DarkSkies Legend

    Nov 30, 2007
    Another vote for sending outage alerts via Instant Messages to affected Receivers. The feature was built for a reason, but it's under-utilized. What's up with that?

    Or how about even posting an obnoxious banner ad, "Tune to Channel 101 for an alert about Guide Data issues"?
  14. HawkEye19

    HawkEye19 Mentor

    Jan 31, 2008

    It sure sounds like a large number of people have had issues due to this latest D* bleep-up. I've had no problems with my main receiver (HR-22), but my old D10 had the guide issue. Shouldn't Direct TV let it's customers know about a confusing error?

    In other words, YES it does make sense to send a message direct to the boxes or email accounts of all customers.
  15. Jon

    Jon Legend

    Nov 3, 2007
    As a long time Tivo user I can't wait to replace both my HR20's!

    I'm a firm believer that the basic functionality of the DVR, which is it's ability to time shift, must be the number one priority of any video recorder. I wish DTv would give us a firmware package that just did time shift recording with NO bugs. All the other enhancements are not necessary in my opinion and just muck up the true functionality of the unit.

    Back to basics with bug free time shift recordings is my motto.

    My '2' cents.
  16. MrTangent

    MrTangent New Member

    Mar 23, 2009
    After a reboot (of my Hughes DirecTiVo), the guide data was back, but the To Do list was empty.

    Here's what I did to fix it: Go to Season Pass Manager, and make any rearrangement in the season pass list. I moved my #2 season pass to the #1 spot.

    It showed "Please wait" for several minutes (as usual for a season pass rearrangement), but after that the To Do list was back to normal. Whew!
  17. Jhon69

    Jhon69 Hall Of Fame

    Mar 27, 2006
    Central San...
    Did it wipe clean your recently deleted folder?.:confused:
  18. Christopher Gould

    Christopher Gould Icon

    Jan 14, 2007
    Directv has always had the proper dish system. You have never had to find a dish. The original 18" dish has always been with the system.

    Your original RCA and Hughes receiver were just that receivers. DVR are a little more complex. The HR series is Directv first in house DVR. Ask a Dishnetwork customer who had Dish's first DVR the Dishplayer/Webtv how many years that thing didn't work right.
  19. DarkSkies

    DarkSkies Legend

    Nov 30, 2007
    In the Playlist > Mark & Delete screen, the progress bar is not properly rendered. On te Playlist screen, it's shaded two colors of blue for programs marked KUID and programs not makred KUID, but in the Mark & Delete screen, one kind of program is marked wiht a solid color and the other with a diagonal-line pattern.
  20. Tallgntlmn

    Tallgntlmn Icon

    Jun 7, 2007
    Raleigh, NC
    I did the same thing as MrTangent and it worked for me. My deleted shows are still there. The only things that I thought were weird initially was the fact that in the history it says AI won't record on Tuesday and Bones won't record on Thursday. Then I remembered the President will be speaking on Tuesday night shifting Fox's schedule.

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