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What Happened to the Guide

Discussion in 'DIRECTV General Discussion' started by sswheeler, Mar 21, 2009.

  1. erict

    erict Legend

    Jan 29, 2008
    Same problem here:mad: Will try a reboot when I go to bed:(
  2. shadco

    shadco AllStar

    Jan 6, 2006

    Looks like my todo list is starting to rebuild after reboot.

    Where's that fingers crossed emoticon?
  3. machavez00

    machavez00 Hall Of Fame

    Nov 2, 2006
    The guide data returned w/o a reset on the Philips. I'll check my HR when my nephew is done playing Skate 2.
  4. JimV

    JimV Legend

    Feb 3, 2007
    Same thing here HR-21 700

    cant reboot cause Im watching Sebring.

    I triggered it, I thought, by changing my favorites to 'channels I get'

    Date is 7/14
  5. bellvis

    bellvis Cool Member

    Jan 9, 2008
    Blink. It's gone a second time now.
  6. meister

    meister New Member

    Sep 24, 2007
    lost guide on my new HR21 and HR10-250, but not my Tivo R10 . Rebooted HR10-250, fine for a minute, then moved ahead to 7/14/09. Also had a message about not dialing in 114 days.
  7. MadMac

    MadMac Legend

    Feb 18, 2008
    Showing 7/14 here, but what brought it to my notice was that the entire Season 3 of 'Dexter' that I downloaded is now gone (it was set to expire 5/29). :new_cussi:kickbutt:
  8. Visman

    Visman Legend

    Feb 16, 2008
    Houston, TX
    I will wait to reboot till all the MMM game at over I still have all the MMM Channels:hurah::hurah::hurah:
  9. hobie346

    hobie346 Icon

    Feb 23, 2007
    I too had the lost guide data on the HR20-700 at 6:30. Did the RBR and guide data came back. Started watching a movie and ten minutes into it the box did the blank thing again. Lost guide data again.

    Just noticed that both my non-dvr boxes also got wacked - H20-100 and H23-600.
  10. Motleyfan

    Motleyfan Mentor

    Sep 13, 2007
    My 2 H20-600's suffered the same loss of guide. I've rebooted one of them and it cleared it up. I also have a Sony Hd300 hooked up to a SD TV and did NOT have any issues with losing the guide.

  11. JimV

    JimV Legend

    Feb 3, 2007
    this reminds me of the time where they f'd up the firmware upgrade and sent it to every unit in the country at 7:30pm, right before prime time and gummed up everyones systems for over an hour.

    or more.
  12. davring

    davring Hall Of Fame

    Jan 13, 2007
    One HR20 lost its mind and the other HR20 seems to be unaffected. 7/14 date here as well. A reboot fixed mine.
  13. ATARI

    ATARI Hall Of Fame

    May 10, 2007
    My wife has been watching the Duke/Texas game since 7:30.

    I told her not to check the guide or do anything else to mess it up.

    I'll check the status of the HR20-100 when the game is over.

    The H20-100 seems to be fine. Still shows 3/21 as the date.
  14. KAL

    KAL Godfather

    Aug 31, 2008

    So far mines showing just one show for the next 4 upcoming weeks. I suppose its a start (I hope)
  15. DCSholtis

    DCSholtis Up The Irons!

    Aug 7, 2002
    Last time this happened the to do list re populated but it took a few hours. BTW I just rebooted and my MMM Channels are still gone. UGH!!
  16. sbelmont

    sbelmont Legend

    Aug 5, 2007
    Guide data was gone on 1 HR20 and noticed the date being Tues 7/14 and did a reboot before coming here. Checked another HR20 and it was fine. It is currently playing a movie to DVD. Guide was back after reboot but todo is empty. Added 3 manual recordings and saw a 4th appear. It is a repeat that it shouldn't have picked up.

    This is going to be a mess. :confused:
  17. campy

    campy New Member

    Apr 1, 2007
    HR21-700 running Friday night's CE lost all guide data and kicked me out of a VOD I was watching (15 minutes into movie, about 30% downloaded) at 8:30pm Central.

    RBR and multiple System tests do not solve issue.

    Switching to backup Sony Sat (OLD SCHOOL) guide looked fine... until I scrolled right to two hours later... tried to acquire guide data from sat, failed, set date to 7/14, lost ALL guide data.

    Called DirecTV, on-hold message states that they are aware of problem related to "To Be Announced" in guide data and will have it fixed "as soon as possible".

    I don't recall seeing an outage/screwup of this magnitude before... looks to be related to sats/time code/clocks/guide data. Will be an interesting story once the event is complete (if we ever get the full scoop!).
  18. tonyeroberts

    tonyeroberts Cool Member

    Sep 22, 2007
    mine too :confused:
  19. SFjr

    SFjr AllStar

    Jul 23, 2007
    Same here on my HR22. Rebooted - guide data came back - but after a few minutes the screen blanked and all guide data was lost. MLS Direct Kick no longer works...
  20. ATARI

    ATARI Hall Of Fame

    May 10, 2007
    Actually there have been two times (not counting whatever is happening tonight), that the firmware upgrade has been pushed in primetime.

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