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What should I do?

Discussion in 'DIRECTV General Discussion' started by santadawg, Feb 9, 2012.

  1. Feb 9, 2012 #1 of 14
    santadawg

    santadawg Cool Member

    14
    0
    Jan 12, 2012
    Sorry I know this is long, but I ordered this back in January and they never showed up for installation till 5:15pm so I told them i would call again for Installation because it was pitch dark. They charged my credit card for the boxes, but no service yet. My question is should I keep this deal or start all over again. I was planning to go through AAA if I had to do it all over again because I forgot to call them the first time. Thanks everyone




    01/05/12
    $231.58 Professional Installation Thursday, January 5, 2012 (Noon to 4PM) - Call 1-888-355-7530 to schedule
    Item Description Price Quantity Total
    Satellite Dish(es) Free 1 Free
    Free HD Access Free 1 Free
    HBO, STARZ, SHOWTIME and CINEMAX Free for 3 Months Free 1 Free
    HBO, Starz, Showtime and Cinemax free for 3 months Free 1 Free
    Free HD Access Free 1 Free
    comment Free 1 Free
    VCommentSOSOffer5For24MoRR Free 1 Free
    Free HD Access Free 1 Free
    VCommentABP-FREE-HDACCESS Free 1 Free
    Comment General Market Base Package Discount - $26 off for 12 months Free 1 Free
    Comment Additional Redemption - $5 off for 12 months Free 1 Free
    Advanced Receiver Service-DVR $7.00 1 $7.00
    HBO, STARZ!, SHOW, CINEMAX $45.00 1 $45.00
    CHOICE XTRA CLASSIC_EXP $65.99 1 $65.99
    Advanced Receiver Service-HD $10.00 1 $10.00
    _Instant Rebate Free 1 Free
    Rebate Redemption - 1st bill Submitted for Base Pkg B6849/1 1
    Rebate Redemption - 1st bill Submitted for Add-on cr B6850/1 1
    Whole-Home DVR Service $3.00 1 $3.00
    CBOREDEMP Free 1 Free
    LIFETIME FREE HD ACCESS Free 1 Free
    WELCOME TO DTV Free 1 Free
    Protection Plan Free 1 Free
    HD Receiver $99.00 1 $99.00
    HD Receiver $99.00 1 $99.00
    DIRECTV Home Media Center HD DVR $399.00 1 $399.00
    HD DVR Receiver $199.00 1 $199.00
    Standard Receiver Free 1 Free
    Standard Receiver Free 1 Free
    Additional Receiver Fee Free 1 Free
    Additional Receiver Fee Free 1 Free
    Additional Receiver Fee Free 1 Free
    Additional Receiver Fee Free 1 Free
    Additional Receiver Fee Free 1 Free
    DIRECTV® DVR service Free 1 Free
    MRV Install Free 1 Free
    $5 off for 24 Months (Requires Redemption) - SOS Offer Free 1 Free
    Rebate – Redemption Required Free 1 Free
    HD Access Free 1 Free
    DIRECTV CINEMA™ Connection Kit Free 1 Free
    First Instant Rebate ($300.00) 1 ($300.00)
    Second Instant Rebate ($100.00) 1 ($100.00)
    2nd AP Instant Rebate at $100 for DIRECTV HD-DVR was given to the customer based on DIRECTV eligibility requirements. Free 1 Free
    1st AP Instant Rebate at $300 for HMC was given to the customer based on DIRECTV eligibility requirements. Free 1 Free
    HMC Receiver Condition Free 1 Free
    ABP Condition Free 1 Free
    3rd AP Instant Rebate at $99 for HD was given to the customer based on DIRECTV eligibility requirements. Free 1 Free
    Fourth Instant Rebate ($99.00) 1 ($99.00)
    Third Instant Rebate ($99.00) 1 ($99.00)
    4th AP Instant Rebate at $99 for HD was given to the customer based on DIRECTV eligibility requirements. Free 1 Free
    HD-DVR Receiver Condition Free 1 Free
    Additional Receiver Condition Free 1 Free
    Programming Redemption Free 1 Free
    Delivery and Handling Fee $19.95
    Professional Installation Free
    Tax $13.63
    Order Total $231.58--------$31 Monthly Bill Credit for 12 Months
     
  2. Feb 9, 2012 #2 of 14
    santadawg

    santadawg Cool Member

    14
    0
    Jan 12, 2012
    Also if it helps..............Thanks


    YOUR PROGRAMMING, SELECTION, SPECIAL OFFERS AND SERVICES

    Leased Receiver $30.00
    CHOICE XTRA $65.99
    HBO STARZ SHOWTIME & CINEMAX $45.00
    HD Access $10.00
    DVR Service $7.00
    DIRECTV Whole-Home DVR Service $3.00
    DIRECTV on DEMAND $0.00
    DIRECTV Protection Plan $0.00
    Free HD Access w/Auto Bill Pay -$10.00
    3 Mo Free HBO/STZ/SHO/MAX -$45.00
    ESTIMATED First Bill Amount** $105.99
     
  3. Feb 9, 2012 #3 of 14
    Davenlr

    Davenlr Geek til I die

    9,139
    28
    Sep 16, 2006
    Well, if I scanned all that DirecTv billing crap correctly, you are getting an HR34, a few DVRs, free HD for life, and the Choice Extra Classic package for a one time fee of $231?

    First, that sounds like a good deal to me. I just paid $399 for my HR34 alone. Second, the Free HD for life is worth $10 a month. The Classic package locks you into the best package they have for the price. If you reorder, you wont be able to get that package anymore, and will pay the same for less channels, or substantially more for the same channels and a couple movie channels.

    I would stick with what you have, and reschedule the install, especially since they already charged you.

    ANd why would you cancel the install because it was dark out? I do most of my satellite dish maintenance in the dark. :)
     
  4. Feb 9, 2012 #4 of 14
    santadawg

    santadawg Cool Member

    14
    0
    Jan 12, 2012
    Thanks Dave, but it was cold out, dark and I was waiting all day for them to come. Plus my wife was breathing down my back with the kids running around and supper going on.
     
  5. Feb 9, 2012 #5 of 14
    Davenlr

    Davenlr Geek til I die

    9,139
    28
    Sep 16, 2006
    Yea, Ive heard its best to schedule the install for first thing in the morning, so if they run into a trouble install, it wont push yours back. Think you will love the HR34 system. Ive had mine since Christmas, and its great.
     
  6. Feb 9, 2012 #6 of 14
    santadawg

    santadawg Cool Member

    14
    0
    Jan 12, 2012
    Do you think i could call the AAA number and get there discount too, or is it to late.
     
  7. Feb 9, 2012 #7 of 14
    Davenlr

    Davenlr Geek til I die

    9,139
    28
    Sep 16, 2006
    To late if you already were charged and the order was written. You can call and see if they can modify it, but make sure you tell them you DONT want it canceled, as you want that classic package which is no longer available.

    How much would AAA save you? Is it really worth the chance of losing the whole deal and having to start over?
     
  8. Feb 9, 2012 #8 of 14
    santadawg

    santadawg Cool Member

    14
    0
    Jan 12, 2012
    I'm not sure-----
    AAA member exclusive! Save $200 on top of any National Offer! Become a NEW DIRECTV subscriber, and AAA members will receive an extra $10 bill credit for 20 months!
     
  9. Feb 9, 2012 #9 of 14
    Davenlr

    Davenlr Geek til I die

    9,139
    28
    Sep 16, 2006
    Worth calling and asking if they can modify the order. All they can say is no, or you will need to cancel the order and start over.
     
  10. santadawg

    santadawg Cool Member

    14
    0
    Jan 12, 2012
    K, thank for the help Dave
     
  11. bixler

    bixler Hall Of Fame

    1,267
    4
    Oct 14, 2008
    PA
    If you can't get AAA you might be able to get Refer a Friend discount to save you $10 a month for 10 months.
     
  12. santadawg

    santadawg Cool Member

    14
    0
    Jan 12, 2012
    Thanks, I'll do that too
     
  13. santadawg

    santadawg Cool Member

    14
    0
    Jan 12, 2012
    They wouldn't let me keep my original order, so I had to start all over again because I took to long. My question is--is this basically the same order or am I missing something. The lady I was talking with was from Manilla, I could hardly understand her. Sorry to be a pain still a newbie here.
    Thanks

    Satellite Dish(es) Free 1 Free
    20 Months - CBO Free 1 Free
    HBO, STARZ, SHOWTIME and CINEMAX Free for 3 Months Free 1 Free
    ARS and HD Discount Free 1 Free
    HBO, STARZ, SHOWTIME and CINEMAX Free for 3 Months Free 1 Free
    AAA Affinity Discount - $10 off for 20 months Free 1 Free
    $10 off for 24 months Advanced Receiver Free 1 Free
    $10 off for 24 months Advanced Receiver Comment Free 1 Free
    AAA Affinity Discount - $10 off for 20 months Free 1 Free
    Advanced Receiver $20.00 1 $20.00
    HD Access Free 1 Free
    AdvRcvTRK Free 1 Free
    CHOICE XTRA $68.99 1 $68.99
    AddSavTrk Free 1 Free
    BasPkgSav Free 1 Free
    PREMw/HBO Free 1 Free
    _Instant Rebate Free 1 Free
    GIFTW ACT 1
    HBO, STARZ!, SHOW, CINEMAX $45.00 1 $45.00
    Rebate Redemption - 1st bill Submitted for Add-on cr B6850/1 1
    Rebate Redemption - 1st bill Submitted for Base Pkg B6849/1 1
    DIRECTV Home Media Center HD DVR $399.00 1 $399.00
    HD DVR Receiver $199.00 1 $199.00
    HD Receiver $99.00 1 $99.00
    HD Receiver $99.00 1 $99.00
    Standard Receiver Free 1 Free
    Standard Receiver Free 1 Free
    HMC Receiver Condition Free 1 Free
    1st AP Instant Rebate at $300 for HMC was given to the customer based on DIRECTV eligibility requirements. Free 1 Free
    4th AP Instant Rebate at $99 for HD was given to the customer based on DIRECTV eligibility requirements. Free 1 Free
    2nd AP Instant Rebate at $100 for DIRECTV HD-DVR was given to the customer based on DIRECTV eligibility requirements. Free 1 Free
    Rebate – Redemption Required ($24 Credit Months 1-12, $10 Credit Months 13-24) Free 1 Free
    Rebate – Redemption Required ($5 Online Rebate Months 1-12) Free 1 Free
    3rd AP Instant Rebate at $99 for HD was given to the customer based on DIRECTV eligibility requirements. Free 1 Free
    Additional TV Free 1 Free
    Additional TV Free 1 Free
    Additional TV Free 1 Free
    Additional TV Free 1 Free
    Additional TV Free 1 Free
    MRV Install Free 1 Free
    Third Instant Rebate ($99.00) 1 ($99.00)
    Second Instant Rebate ($100.00) 1 ($100.00)
    First Instant Rebate ($300.00) 1 ($300.00)
    Fourth Instant Rebate ($99.00) 1 ($99.00)
    HD-DVR Receiver Condition Free 1 Free
    ARS ABP Offer Condition Free 1 Free
    DIRECTV CINEMA™ Connection Kit Free 1 Free
    Delivery and Handling Fee $19.95
    Professional Installation Free
    Tax $13.63
    Order Total $231.58
     
  14. santadawg

    santadawg Cool Member

    14
    0
    Jan 12, 2012
    Also,
    Leased Receiver $30.00
    CHOICE XTRA $68.99
    HBO STARZ SHOWTIME & CINEMAX $45.00
    Advanced Receiver $20.00
    DIRECTV on DEMAND $0.00
    AAA New Customer Discount -$10.00
    24 Mo Discount w/Auto Bill Pay -$10.00
    3 Months Free HBO/STZ/SHO/MAX -$45.00
    ESTIMATED First Bill Amount** $98.99
     

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