I called yesterday to upgrade my old Hughes DVR40 that is in my bedroom to an HR20-700. I had the best CSR I have ever spoken with named Ron. I asked him if their are any special deals right now for the HR20. He asked me "are you going to keep Sunday Ticket?" Seeing as I have already started the monthly installment payments, and love football, I said yes. He said, "Great! I can give you an HR20 for free!" I asked if I had to pay a shipping and handling fee. He said no, totally free. I asked if I can install myself, and he put in the note to just drop off the box. I already have two lines and a phone line installed, so all I need to do is swap those out, hook them up to the HR20 with the B-Band converters, and plug the HDMI cable into my TV,cCall D* to activate, and voila! I do not need the installer mucking around my TV trying to install himself.