I just talked to retention and tried to get the $19 deal for the HR20, no luck. They best they could do was $99 plus 1 year free HD. The lady that I was talking to was very nice but said they have discontinued the $19 deal due to the high demand. I wonder if this is true, has anyone else heard this. I was told that I have 4 hearts and that they had to stop the $19 deal because too many people with less hearts were getting the deal. Not a big deal just wondering if anyone else has heard this.