Ever since my RVU setup was installed it has been nothing but problems. I've waited for firmware update after update and still no change. My setup is an HR34 to Samsung ES6500 TV using Ethernet thru a DLink DIR-825 gigabit router. It was initially installed by a directv installer using MoCA. I could not connect to my NAS to stream movies so i changed it over to Ethernet myself. My problem is constant drop outs, slow initial connection as well as freezing video and slow response (the last two o can deal with, minor issues). 4-5 times per day my connection from the HR34 to the TV will drop completely. Ill get an error message on the TV saying "device disconnected". When I first turn the TV on it will do the "RVU connecting" screen which will go to "please check your connection, no rvu server found" to "this location is not authorized". This initial startup to acutal signal can vary from 20 seconds if the TV can't find the 34 to 4-5 minutes if the location not authorized error comes up. My question is what can I do to fix this and will directv help me with this if its connected over "unsupported" Ethernet. Do I need a new Genie? I just turned power saving off to see if this will help but I'm not too encouraged. Should I just give up and get an RVU client? I do love the lack of cords and clean install i have right now for the wall mounted TV. I really appreciate any help you can provide. I can post videos if anyone has questions about what I'm describing.