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When Can I Cancel

Discussion in 'DIRECTV General Discussion' started by toobs, Sep 25, 2018.

  1. Sep 25, 2018 #1 of 4
    toobs

    toobs Legend

    564
    15
    Oct 10, 2012
    Hi, I've had Directv since 2012 and regretfully, I want to cancel the service. This month is my last month for my contract to be over. Actually, my card is going to be charge in a few days. Can I cancel anytime after that before my next billing cycle starts on October 21st?
     
  2. Sep 25, 2018 #2 of 4
    grover517

    grover517 AllStar

    409
    143
    Sep 29, 2007
    Call and ask for your contract termination date. You will be transferred to retention, who as I understand are the only reps able to access that info. That way you know for sure when your contract is actually up. Last time I called to simply get may termination date, they gave me over 80.00/mo. in discounts without my even asking. But if you still want to terminate, there is nothing stopping you from doing so now but you would be charged 20.00/mo. for any months (partial or not) left.
     
  3. Sep 25, 2018 #3 of 4
    toobs

    toobs Legend

    564
    15
    Oct 10, 2012
    After they charge my CC in a few days, my contract will be up. Can I cancel anytime after that and not wait until my billing cycle ends on the 21st?
     
  4. Sep 25, 2018 #4 of 4
    Beerstalker

    Beerstalker Hall Of Fame

    3,588
    76
    Feb 9, 2009
    Peoria, IL
    You can cancel whenever you want. They pro-rate the last bill for however many days you had service and you will only get charged for that portion, or if you already paid you will get a partial refund.
     
    VaJim likes this.

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