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When will I get the new HDUI?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Nov 30, 2011.

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  1. Dec 31, 2011 #661 of 1117
    Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    Not good advice.......

    When you 'force' your box to do an update, you will get what is in the stream at that time. If it is experimental software for example, you will get that and have to live with it. Good luck trying to get a CSR to help you with that.

    Even if you could get it back to your current version, you could very well lose all of your recordings in the process. Try explaing what you did to others in your household if that happens. :eek2:

    Never force anything to your box unless you know exactly what you are doing and are willing to accept the consequences if something should go wrong.

    The new HDGUI is not always in the stream, by the way. Doing as you suggest at the very least could be a waste of time, or at worst as I describe above.

    The best advice you could have given the poster is to just wait for the update. He/she will get it at the time meant for his/her particular box. It will come.
     
  2. Dec 31, 2011 #662 of 1117
    Scott Kocourek

    Scott Kocourek Well-Known Member

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    As mentioned, this is bad advice. Please don't call the CSRs and bug them with questions like this, you will get the push you just have to wait for it. Too many folks are forcing downloads and having problems.
     
  3. Dec 31, 2011 #663 of 1117
    Athlon646464

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    BTW C-Toad - :welcome_s to DBSTalk!

    :lol:
     
  4. Dec 31, 2011 #664 of 1117
    RunnerFL

    RunnerFL Well-Known Member

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  5. Dec 31, 2011 #665 of 1117
    tivoboy

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    thanks both. I saw the schedule listed earlier in this thread, but it read 12/20 as the update date. Maybe it was delayed as there is now another update that says 1/4/2012
     
  6. Dec 31, 2011 #666 of 1117
    Athlon646464

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    You did exactly what I recommend folks not do (see above). You obviously don't know what you have there, and it could lead to problems for you. You will have no one to complain to if, when your box is authorized for the official NR, you go 'back' to it, and all of your stuff gets erased (deleted) in the process.

    :welcome_s to DBSTalk.
     
  7. Dec 31, 2011 #667 of 1117
    Rich

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    Ah, is that the reason for folks having their HDDs formatted and losing their recordings? I keep asking how it can happen (with my luck, it should have happened to me at some time) and never get an answer. You think pushing an NR is the main reason for the formatting. It is something that should not happen, just as you shouldn't really force an NR.

    Rich
     
  8. Dec 31, 2011 #668 of 1117
    Athlon646464

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    Perhaps not formatted (but possible in rare cases), but certainly losing some if not all of your recordings.

    If you force something to your box not knowing what is in the stream and you get something other than the NR, and then your box 'self corrects' later when your box is authorized for the actual NR you could certainly have problems - and likely will.

    Forcing something even when you know the NR is in the stream has a slight risk to it as well.
     
  9. Dec 31, 2011 #669 of 1117
    Rich

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    I guess I should have said reformatted. Or whatever causes the programs to be lost.

    Hard to get that knowledge about not forcing things out to people. It's not just DVRs, it happens with so many things. And very few people admit to making mistakes.

    Rich
     
  10. Dec 31, 2011 #670 of 1117
    nuspieds

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    To each his own, but I've never understood the high level of impatience some people have such that they need to take that risk.

    I have forced downloads in the past, but only when I was either having problems or I specifically wanted the CE version. Other than that, as an IT guy, I certainly know about phased rollouts, so I just wait my turn. I know it will come when it is my time; furthermore, if they are able to fix some glitches by the time it gets to me, even better! :)

    The only time when I had been extremely impatient and was checking every single day, was when they were rolling out Double Play. :D I still never forced a dowload, but I would check repeatedly...but only because the NFL season was about to start and I wanted it just in time for NFL ST.

    Anyway, surely enough, it came just in time, prior to the first Sunday games. But even if it hadn't, it surely would not have been the end of the world; after all, I had lived without it for so many years.

    Same with the HD GUI: Sure, I was eagerly looking forward to seeing it (and especially getting the performance increase on my HR20-700) but I spend more time watching programming than I do interacting with the receiver's UI. As such, I had no level of impatience whatsoever. I did monitor the threads to see what people were experiencing to gain some insights, but I knew that I'd get it when it was my time.

    It just takes patience and I have full confidence in DirecTV's rollout plan. As I stated above, I, too, know the reason and value of phased rollouts. It takes time and you just need to wait your turn. It is not without thought that they are rolling out the HD GUI the way they are; there is some logic behind it.
     
  11. Jan 1, 2012 #671 of 1117
    auctoris

    auctoris New Member

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    @Cybertoad: That worked! Thanks for the info.
     
  12. Jan 1, 2012 #672 of 1117
    Athlon646464

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    What version did you get? This weekend?
     
  13. Jan 1, 2012 #673 of 1117
    inkahauts

    inkahauts Well-Known Member

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    While he shouldn't have down loaded that since he doesn't know what it is, and he has no one he can call to help him if he has any problems while he's on that software, because it's not a supported software at all, it will not be rolled back because it is a newer firmware version of the software than the new he GUI nr firmware rollout.

    I suggest he goto the ce forum and read the rules so he can understand what he just downloaded, and why it's far riskier than a nr.
     
  14. Jan 1, 2012 #674 of 1117
    dpeters11

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    Generally not, but I could see it in rare circumstances. We know they can revert you automatically. Like you are on a build that isn't NR, you later end up with an 8000 build, then they take you back to NR.
     
  15. Jan 2, 2012 #675 of 1117
    Rich

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    Got any other thoughts as to what causes folks to somehow lose their programming on their HRs? Since it's never happened to me, I have no idea. And, with my luck, you'd think it would have.

    What bothers me is folks not telling the whole story. Mistakes happen and owning up to them seems to be one of the most difficult things people in all parts of our society have. OK, you lost all your programming: What exactly happened? Step by step. I'd think it's "operator error" damn near every time. But it would be nice to know what not to do. There's nothing shameful in admitting you screwed something up. Happens all the time. Don't hear many people fessing up to it tho.

    Rich
     
  16. Jan 2, 2012 #676 of 1117
    nuspieds

    nuspieds Legend

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    One of the great values of user community forums is the sharing of information.

    Even if I did something and I screwed up, chances are that someone else could also make the same mistake. So, the way I would look at it is that by me posting my screw-up, it could help others and prevent them from making the same mistake.

    As you stated, there's no shame; it's all about sharing and helping others.
     
  17. Jan 2, 2012 #677 of 1117
    Rich

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    Exactly, I don't understand how this phenomenon could remain around so long without someone telling us HOW it happens, in detail. I'd like to know so I don't do it. I've never seen a post from a "Heavy Hitter" saying that he/she lost all her programs when the HR rebooted, so I've come to a sort of conclusion that when it happens, it happens to someone who doesn't quite understand what they're doing.

    Rich
     
  18. Jan 3, 2012 #678 of 1117
    jdspencer

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    T-9 days and counting! :)

    T-7

    T-5
     
  19. Jan 3, 2012 #679 of 1117
    Maleman

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    Seattle area Jan 4. Do they update overnight ? :p will i wake up to something new to look at?
     
  20. Jan 3, 2012 #680 of 1117
    litzdog911

    litzdog911 Well-Known Member

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    Yes. Most likely.
     
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