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Where are the HD locals for NYC and CT

Discussion in 'DIRECTV General Discussion' started by CKNAV, Nov 13, 2007.

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  1. CKNAV

    CKNAV Godfather

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    Dec 26, 2005

    You should get 98-100 on transponer 3. There obviously is a problem with this spotbeam. It is not pointing correctly for the area it is supposed to be.
     
  2. bret4

    bret4 DBSTalk Club Member

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    Nov 22, 2006
    So do we have to get our sling shots out and try and move the spot beam ourselfs, or is D* going to just push a button and move it back where it should be?:lol:

    Ok just one more dumb joke.

    This didn't start for me until the new HD channels came out. Maybe they bumped the 99b sat with the 103 while parking and didn't leave a note on the spot beam.:eek2: :nono2:
     
  3. bret4

    bret4 DBSTalk Club Member

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    Nov 22, 2006
    Do you always get a good picture at all times of the day?

    I noticed that for me it is at it's worst in the morning and at night during prime time.

    In the morning I have seen the searching for sat on 2,4,5,7 mpeg4 channels at times.

    Most of the time I have some little problems. Almost never do I get a perfect picture.

    All TP's are at 100% on the 99 sat only TP3 is low from say 3% - 20% and sometimes 0%.

    I fine tunned my own dish just to peak the 99 sat and it didn't help at all. TP3 stays low no matter what.
     
  4. CKNAV

    CKNAV Godfather

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    Dec 26, 2005

    Sling shots could help. D* can fix this very quickly. Spotbeams are steerable. You can adjust its coverage area. I hear that people in Dallas get tr 3 at 99. This means that D* moved the spotbeam to cover south too much. Somebody forgot they have to cover CT.
     
  5. ansky

    ansky Hall Of Fame

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    Oct 11, 2005
    Really? What is the coverage radius of a spotbeam? If I'm getting 82 in Jersey City and people only 100 miles away in CT are getting closer to 0, I don't see how the TR3 spotbeam could possibly reach Dallas 1500 miles away. Maybe a different spotbeam is on TR3 in that area...
     
  6. monroe

    monroe Cool Member

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    Nov 7, 2007
    Ansky - I found the following here http://www.solidsignal.com/tech_faqs_01.asp

    Interesting stuff. Now if it only worked for me.


    What is a Spot Beam?
    A spot beam is a often used term now, and it affects what local stations you can possibly receive. The normal satellites send out a signal pretty indiscriminately. It simply is a microwave transmitter beaming data across the US. The spot beam is the same thing, but it points at a reflector that has a narrower focus. The upshot of this is that depending on where you are in the country, you won't see the beams pointing away from you. That is, the satellite sends a beam similar to a flashlight beam at one spot of the country. A 100-200 mile wide spot.

    Why use spot beams? Because there's only a limited amount of space up there. They can't broadcast anything they want, the FCC would kill them. They only have so much bandwidth/frequency space. To make the most use out of it all, they rebroadcast on the same frequencies in different spots. This is *perfect* for sending local channels. So on frequency "3" they might send locals to Birmingham, Atlanta, and Denver and so forth. All on that same frequency. This reuse can be done because they're not sending Denver's channels to Atlanta (it would be a waste since they can't legally sell them there anyway). Because each spot on the ground only sees what's being sent to them, the other spots using the same frequency doesn't get interfered with by the other spots. Any spot map you look at will have overlapping spots. Any spots that overlap must use two different frequencies, but any spots that don't overlap can use the same frequencies.
     
  7. CKNAV

    CKNAV Godfather

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    Dec 26, 2005
    You should be getting around 100 in Jersey City not 82. 82 means that you are close to the edge of spotbeam signal.
     
  8. ansky

    ansky Hall Of Fame

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    Oct 11, 2005
    Agreed. Since I am getting 98+ on all the other transponders then we know there must be a problem with transponder 3 if that is the NYC transponder.
     
  9. RickL

    RickL Cool Member

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    Feb 17, 2007
    Take this for what it's worth.

    I spoke to a person in advanced technical support at DirecTV and according to him, in CT ( at least in my zip code ) we are not officially in the area to receive the mpeg4 locals on 2 4 5 and 7.

    We officially should receive them on the channels in the 80's.
    I spoke to his supervisor who also confirmed this.
    Also I checked the DircecTV website for local availability for my zipcode and only th HD locals in the 80's showed up.

    He said I'm on the outer edge of the 99b spotbeam and could be receiving them but they are not technically supported at this time.

    He said eventually the spot beam will either be moved to cover our area or the mpeg4 locals will be put on another sat or transponder.

    As to why I have been receiving them fine all year until about a month ago, he said I should consider myself lucky.
     
  10. CKNAV

    CKNAV Godfather

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    Dec 26, 2005

    I do not think that they know what they are talking about. My Mom lives right in NYC zip 11694 and it shows that HD is in the 80's. No 2, 4, 5, 7 Mpeg 4 HD. There is either a problem or they screwed up putting NYC Mpeg4 locals on tr 3, and won't admit to it. We all have to call and complain, then maybe they'll fix it soon. I called twice already.
     
  11. monroe

    monroe Cool Member

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    Nov 7, 2007
    I've called twice, emailed 5 times and even entertained a visit from an installer even though I knew there was nothing he could do. Maybe they can't do anything about it. :confused:
     
  12. arxaw

    arxaw Icon

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    Jul 13, 2003
    PBS wants to force D* to carry their HD feed, plus all their silly sub-channels. D* has said "no thanks."
     
  13. JMattz

    JMattz New Member

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    Oct 30, 2007
    It's really sad and pathetic that those in the largest DMA in the country willing to throw money at any company that will give them HD provides such an appalling response as above. Clearly, those in the NYC DMA are supposed to be getting these channels. From my view, D* gets this fixed with dispatch or I am moving on to cable or E*.:mad:
     
  14. hancox

    hancox Godfather

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    Jun 23, 2004
    Transponder 3 is defintely low for me, I'm getting 100 on nearly every other 99b transponder...
     
  15. RickL

    RickL Cool Member

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    Feb 17, 2007
    Still having problems this morning.

    As far as the information I previously received as not being in the area to officially receive the mpeg4 NY locals, I now believe it was false.

    I decided to call back and give a tech a NY city zip code and the NY mpeg4 local channels didn't show up for that zip code either.

    It's frustrating that we can't get any definitive answers or solution for this problem.
     
  16. monroe

    monroe Cool Member

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    Nov 7, 2007
    From everything I've been told we should get the mpeg4 ny locals here in CT. D* is simply ignoring the issue as far as I can tell. They hope you get sat 119 and mpeg2 channels which I can't due to tree on the right edge of LOS. What is really ticking me off is no acknowledgment of the issue! They admitted problems with the spot beam on the new sat but not exactly what the issue is. All I can do is waste my time talking to CSRs, wait around for an installer who can't do anything, check sat signals, reset H-20, send emails and complain on every forum I can find. I've had D* for 10 years but after this waste of time not to mention a wife who laughs at me when I curse Giants games in SD, makes me think I won't make it to year 11.
     
  17. bret4

    bret4 DBSTalk Club Member

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    Nov 22, 2006
    All the problems I have had in the past year, D* has lost any customer loyalty I had for them too.
     
  18. RickL

    RickL Cool Member

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    Feb 17, 2007
    99b transponder 3 signal strength up to 80% from 18% this morning! Channels are coming in fine.
     
  19. ansky

    ansky Hall Of Fame

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    Oct 11, 2005
    I checked last night and my signals were still around 80 (which they always have been). They should be closer to 100 as I'm right outside the city. Last night while watching WCBS and WNBC a "Searching for signal" message box appeared for a couple seconds even though my signal and picture never dropped out. Maybe they did some tweaking overnight.
     
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