I just had an HR22-100 installed. The installer left me with an HR21 (?!?!?!) manual and an RC23 (?!?!?!) remote that has dead batteries. Since he never brought the shipping container into the house, I now have the feeling that I was ripped off. What remote control is shipped with the HR22? I also had a slimline dish installed on a pole. I asked the installer to leave the mount and mast that came in the box with the dish since it was part of my order, but he said that he could not do that. Is this acceptable? In short, what should I have expected to get with this HR22 and slimline? Thanks.