Who has actually switched from HR22 to HR23?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bighoopla, Jan 7, 2009.

  1. rdw6

    rdw6 Cool Member

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    How does one go about upgrading? I have the original HR20-700 and another HR20-100.

    I also have the monthly 5.99 DIRECTV Protection Plan Monthly

    Can I call them up and have both of my DVR's upgraded for free to something with larger Drives.

    Thanks.
     
  2. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    The HR22 is the exact same as the HR21 except the hard drive size. At the time the first look was written, the HR22 was not publicly available. Any visual comparison of the HR22 would also apply to the same manufacturer's HR21.

    If anyone wants to pay cash to own both receivers, then remove the heatsinks from the chips which are glued on, therefore destroying both receivers, I'd be interested in finding out. Personally, I like my DVRs and don't want to destroy them.
     
  3. say-what

    say-what Active Member

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    They will gladly ship you one if you pay the required upfront fees ($99 - $199) and take an HR20 back if you deactivate it. They won't swap a functioning HR20 for an HR23.
     
  4. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Why is it discouraging?

    Is there something wrong with the picture you have now?

    Mike
     
  5. gmidkiff

    gmidkiff Cool Member

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    After dealing with the 771 errors and low tuner 2 signals on my HR20-100, I called Directv last month and they scheduled a service call. The tech changed the BBC's and told me to try that for awhile. Things went from bad to worse and I called the tech back and he said he would replace the receiver next. I told him to wait until he got the HR23-700.

    He called yesterday to say he had one and came today and swapped out the receiver. So far the the 771 errors are gone.
     
  6. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Kinda makes me wonder how many problems can be traced to BBCs. :D
     
  7. wideglide36

    wideglide36 Legend

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    Jan 14, 2004
    I previously had an HR21-100 and it was replaced (constantly resetting) with an HR23-700.
    It may just be me, but I immediately thought the picture was better.
    Don't get me wrong, I thought the picture was great on the HR21-100, but it actually looks a little better on the HR23-700.
    Probably just me.........
     
  8. bighoopla

    bighoopla Legend

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    What does the 100, 200, or 700 mean at the end of these unit model numbers? Version numbers would make sense, but there's never been an HR23-100 or 200. They jumped out the gate with 700.
     
  9. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    It stands for the different manufactures of the units.
     
  10. bighoopla

    bighoopla Legend

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    Jan 3, 2009
    I'm the original posted for this thread, and this is one of the reasons I'm considering switching from an HR22-100 to the HR23-700.

    I just upgraded to HDTV 4 days ago. They brought me a brand new HR22-100 and it has reset itself twice while I'm watching programs. It causes the TV to turn off and back on simultaneously with it. Then I have to wait 5 minutes for the receiver to reboot; hence causing me to miss 5 minutes of the program I was watching. Plus, I don't like the idea of my brand new TV being subjected to a sudden power surge like that.

    Did your TV reset along with the receiver?

    Disclaimer: My issue could be a power source issue(but maybe not), which I haven't troubleshot yet. This has been pointed out to me in a previous post here on DBSTALK.
     
  11. bobnielsen

    bobnielsen Éminence grise

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    Bainbridge...
    I had some very brief power glitches a few days ago during a storm. One of them was so short that my digital clocks didn't even reset, but my HR21 did. My HR20 is on a UPS so it didn't have any problems. I have now added a UPS to my HR21 as well.
     
  12. Richierich

    Richierich Hall Of Fame

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    Peachtree...
    You're a smart man. Once I put my on the Battery Backup I had no more reboots and I am more comfortable with some degree of surge protection and line conditioning.
     
  13. Mertzen

    Mertzen Hall Of Fame

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    This is a big pointer towards a power issue. How many devices do you have hooked up to that outlet ?
     
  14. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Manufacturers
    -100 is made by RCA/Thompson
    -200 is made by Samsung
    -300 is made by Philips
    -600 is made by LG
    -700 is made by PACE Electronics
     
  15. wideglide36

    wideglide36 Legend

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    bighoopla,
    No, the tv did not reset or anything else. It was strictly the HR21-100 resetting out of the blue. It took almost 15minutes each time it reset so you were lucky it only took 5 minutes.
    So far so good with the HR23-700. Keeping my fingers crossed......
     
  16. bighoopla

    bighoopla Legend

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    Jan 3, 2009
    Thanks....maybe mine is a power issue.
     
  17. bighoopla

    bighoopla Legend

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    Jan 3, 2009
    I have an extremely simple bare bones set-up right now...HR22 plugged directly in a wall outlet...TV plugged into a surge protector powerstrip which is plugged into a different wall outlet than the receiver. The two outlets do share the same electrical circuit though. One lamp is in the room too. It's plugged into a 3rd outlet which is on a different electrical circuit than the TV & receiver. I'm remodeling, so the set-up is temporary.
     
  18. PatrickGSR94

    PatrickGSR94 AllStar

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    Nov 11, 2008
    So I don't suppose there's any chance of the HR23 being faster than the HR22? Mine is soooo freaking slow! Compared to my H23 anyway.

    But no external BBC's would be nice. I hate those things sticking out the back of the HR22. They're so stiff and they just stick right off the back of the shelf under the TV, hanging right out in mid-air.
     
  19. say-what

    say-what Active Member

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    Mine responds on par with my HR20 and HR21 - I haven't had any complaints regarding GUI/remote speed. No idea about the HR22, don't have one.
     
  20. MartyS

    MartyS New Member

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    Dec 29, 2006
    Hmm... I may be wrong, but unless you're having problems with a unit, or running out of disk capacity for recording on a regular basis, why would you want to "upgrade" a DVR?

    I have an HR20-700 (original), HR21-100 and HR21-700 and all three of them have the same features and quality.

    If I were to upgrade one of those, not only would I have to pay for the lease charge on the new receiver (unless of course it was replacing a bad one under my Protection Plan) and extend my contract another 2 years.

    Just doesn't make sense to me unless there's a problem that I'm running into. :confused:
     

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