This is my first post so please forgive me if this answer could have been found elsewhere and if I don't have the exact specs as I'm at work right now. This past weekend I had DirecTV install an HD DVR and an HD Receiver with Whole Home DVR service. My building has a community dish. I know that a SWiM was installed and everything was working perfectly until I bought a new TV, and disconnected the cables and power source from the HD Receiver so that I could move it into the TV Stand. Now, I cannot see my playlist on the HD Receiver, instead it just pulls up a "To Do List" menu. It also says that there are no networked receivers. The Whole Home DVR service worked fine before I unplugged everything, but now it doesn't work. Does it have to do with the order of re-plugging things back in? Does the coax cable need to be plugged in before the power source on the HD Receiver, because I may have done that in the reverse order...? I already tried resetting both boxes using the red reset button. I had this all set up before my broadband internet service was setup, so it shouldn't have anything to do with my internet. Please advise if you have any suggestions. I spoke with a CSR last night, and after their tests, they want to send someone back out... Thanks!