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Whole Home DVR Service Information and FAQ

Discussion in 'DIRECTV Connected Home' started by Grentz, May 26, 2010.

  1. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    You'll need a DECA and a PI. If you have any non-MRV receivers on your network, you'll need a BSF installed before each one if you have a SWiM-LNB. If you have a SWiM-8, you need one between the first splitter and the SWiM-8 if you have receivers off the legacy ports and also before any non-MRV receiver that is off the splitter.

    - Merg
     
  2. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    You'll need one of these
     
  3. bubbagumper6

    bubbagumper6 AllStar

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    Aug 13, 2010
    Ok, your losing me...haha. Not sure which dish I have, the only receivers I have are an H23 and an HR22 if that helps with the "non-MRV" and legacy questions.

    What makes this any different then just using a DECA adapter and power inserter?
     
  4. Go Beavs

    Go Beavs Hall Of Fame

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    Portland,...
    It does that exact same thing, just a little cleaner for router installations. Either kind of DECA works.
     
  5. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    How many cables do you have coming down from your dish, 1 or 4? One means you have a SWiM-LNB and 4 means you have a SWiM-8. In either case, since you have only the H23 and HR22, all you need is the DECA and PI to get hooked up to the Internet.

    Use a coax based off the splitter (most likely a 4-way) that is being used to feed the HR22 and H23 to hook up the Broadband DECA.

    I still think that they should get you installed properly. You never answered about what the line item stated on your order as to what you ordered. If it mentions Internet Connection Kit or Cinema Connection Kit anywhere on there, DirecTV should supply you with the DECA and PI and also install it for you, to include running any additional coax cables that would be needed.

    - Merg
     
  6. bubbagumper6

    bubbagumper6 AllStar

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    Aug 13, 2010
    There's only 1 cable coming from the dish, it goes up to my apartment then into a splitter...

    Also I can't find any documentation that I would have gotten on install day so I have no idea what the line item says...
     
  7. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    Okay, sounds like you have a SWiM-LNB. If you go on-line to your account DirecTV, you can look up your order and it will list out everything that was to be installed. Check that out and post back with what it says.

    - Merg
     
  8. bubbagumper6

    bubbagumper6 AllStar

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    Aug 13, 2010
    Where do I go in my account to see that info? When I click "Orders" the only thing that shows up is the recent order for my 2 DECA adapters...
     
  9. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    Go to My Account and then click the tab for Pending Orders. There should be a button for View All Orders on that tab.

    You did get an e-mail confirmation of your order as well, correct?

    - Merg
     
  10. bubbagumper6

    bubbagumper6 AllStar

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    Aug 13, 2010
    EDIT: A guy from Directv called me just now and basically told me that my original order called for the whole home kit (which is why they sent me the 2 DECA's) and not the whole home internet kit, so he can't send me another DECA for the router but I can order one. I told him it's kind of BS that the whole home kit doesn't include a DECA for the router since the receiver's DECA uses the ethernet port thus making it impossible to use some of the features...he didn't care...

    It still didn't have it, when I clicked "View All Orders" it just took me to the same page as when I clicked "Orders" before. But I did find the email for my order confirmation and it doesn't say anything about any internet connectivity or media kits or anything. This is what it has:

    CHOICE XTRA $63.99
    $24 Bill Credit for Months 1-12 ($24.00)
    $5 Bill Credit for Months 1-12 ($5.00)
    HD Access $10.00
    FREE HD for Life ($10.00)
    DVR Service $7.00
    SHOWTIME UNLIMITED $12.99
    Starz Super Pack $12.99
    FREE for 3 Months: SHOWTIME and Starz ($24.00)
    Watch More Save More ($1.98)
    Lease Fee $10.00
    Lease Fee Discount (1st receiver) ($5.00)
    Estimated First Bill Amount: $46.99
    Estimated first bill amount does not include sales tax.
    Your Equipment Selection
    HD DVR Receiver $199.00
    FREE HD DVR Receiver Upgrade ($199.00)
    Standard Receiver Free
    Satellite Dish Free
    Professional Installation Free
    Shipping & Handling Free
    Equipment Total: $0.00
    Sales Tax $0.00
    Order Total Paid: $0.00
     
  11. beerguy

    beerguy New Member

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    I have a SWiM LNB and compatible HD receivers with one DVR and no internet connection. $200 to supply and install three DECAs seems crazy to me.
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    This is the downside of a "one price fits all" plan.
    You may need a bandstop filter, some wiring, the DECAs, and "if" you have H20s they'll need to be swapped.
    There is always the DIY method. ;)
     
  13. Crow159

    Crow159 Member

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    May 23, 2007
    I just ordered an HD receiver online to replace one of my D12's so that I can have WHDVR in my kitchen.

    If they send me a H24, I know it has the Deca built in so no problems hooking it up. If they send an older model will it include the Deca unit?
     
  14. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    Hopefully, it was flagged that you have MRV, so they should supply the DECA. If not, just call them up and try to get them to send it to you. Hopefully, they won't tell you that a tech needs to do the install of the DECA adapter.

    - Merg
     
  15. Dec 1, 2010 #195 of 503
    ejhuzy

    ejhuzy Legend

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    I'm about to get WHDVR installed tomorrow and had a question pop into my head (trying to stay in front of all the wife questions). Right now all my DVRs can record two programs while watching a previously recorded program at the same time. Does any of that change with WHDVR?

    Like what happens if DVR #1 is recording two things and DVR #2 on the cloud wants DVR #1 to stream something to it? And what if DVR #1 is currently outputting a show locally?

    Does that make sense?
     
  16. Dec 1, 2010 #196 of 503
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    No, but the DVRs don't change.
    "The recording" can be played as before, but now it can be from a remote DVR instead of "just" locally.
     
  17. Dec 1, 2010 #197 of 503
    ejhuzy

    ejhuzy Legend

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    Thanks, let me try one more time. So DVRs can still record two different channels at the same time, while playing back a different (3rd) recording?

    Maybe this is a better way to ask the question. Can a DVR be recording 2 programs, playing back a local recording locally and streaming a recording all at the same time?
     
  18. Dec 1, 2010 #198 of 503
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    yes, "but" it can only stream one recording to another receiver at a time, regardless of what else it's doing.
     
  19. Dec 1, 2010 #199 of 503
    dennisj00

    dennisj00 Hall Of Fame

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    In addition to recording 2 programs, playing back a local or remote recording, streaming a program to ONE other H/HR, if connected to the internet, it can be downloading one or more (queued) VOD programs. Busy, busy, busy!!
     
  20. Dec 1, 2010 #200 of 503
    ejhuzy

    ejhuzy Legend

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    Guys, thanks for the responses. I think I got it now. Sounds super flexible. Can't wait to try it out. I hope the install goes ok.
     

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