whole home help needed

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by dishdude1999, Jan 9, 2013.

  1. Jan 9, 2013 #1 of 25
    dishdude1999

    dishdude1999 Cool Member

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    I have two rec on my network. One in living room, second in my bedroom. The unit in the bedroom sees the living room unit, but the living room is not getting info from the bedroom. Living room says it is connected and approved. This system worked really well until last week. I have checked and checked no cure. Any help would be appreciated. The living room unit is HR- 20/700, Bedroom unit is HR20/100.
     
  2. Jan 9, 2013 #2 of 25
    litzdog911

    litzdog911 Well-Known Member

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    First thing to try is resetting ALL of your DVRs and Receivers. See if that helps them rediscover each other.
     
  3. dishdude1999

    dishdude1999 Cool Member

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    I have tried resetting both units and the router with no luck.
     
  4. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    From another thread: check what the playlist filter is set for.

    Another thing to look at is under the whole home menu and status. Does each show the other DVR as on the network?
     
  5. dishdude1999

    dishdude1999 Cool Member

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    Both receivers show allow on each menu and that they are connected to directv. The bedroom unit shows the living room, but the living room says no dvr found.
     
  6. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    So this is the problem.

    You might reset the network defaults on each and then reboot each.
     
  7. dishdude1999

    dishdude1999 Cool Member

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    I have run restore default and repeat network services. Is that what you mean?
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Network services have nothing to do with this.
    "Normally" a reboot resolves this problem, though you sometimes need to reboot both.

    Since you've tried this already, I'd try the network defaults reset and then reboot.
     
  9. dishdude1999

    dishdude1999 Cool Member

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    OK you are dealing with a dummy. How do I find Network defaults?
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Go into the setup menu, then networking and you should see the option.
     
  11. dishdude1999

    dishdude1999 Cool Member

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    The only choice I have in that menu like you describe is restore defaults and I have tried that.
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    That is what I meant. restore/reset defaults and then reboot each.
    If you still have problems with the DVR not being found by the other, it may be a router problem.
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    Don't belittle yourself, I was about to ask the same question..... :lol:

    Rich
     
  14. dishdude1999

    dishdude1999 Cool Member

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    Thanks. I am going to attack the router as my problem. Don't think the problem is my receivers after all.
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    Perhaps the "shotgun" method would work?

    Rich
     
  16. The Merg

    The Merg 1*

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    Reset your router. After that perform the Reset Network Settings and that will give you an idea if the router was the cause.

    - Merg
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    What is your network?
    Is this ethernet, the coax networking, or?

    With ethernet I once had a problem like this and had to do a factory reset on the router, as it seems it had a glitch that was blocking a port.
     
  18. dishdude1999

    dishdude1999 Cool Member

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    Ethernet Charter cable CiscoE4200 I tried resetting it once, but I'm gonna try it again. This has now turned into a challenge. I am getting really ticked off.
     
  19. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    This is sort of why it's unsupported from DirecTV.

    To eliminate the router as the cause, you'd need to connect the DVRs directly and reboot them so they change to the 169.xxx IPs.
     
  20. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've got the same router and it works very well. Never had to reset it. But, that's just my experience and shouldn't have any influence on your router. I just kinda doubt it's the router.

    Rich
     

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