Okay, so here's my deal - sorry, none of the previous posts I read could completely answer my question (or at least, not in any way I understood). I recently upgraded an old standard receiver to an HD receiver (H24), to go along with the HD-DVR I'd had for some time (an HR22). Amidst various bits of billing confusion, I was told that I now had a $20 Advanced Receiver Service charge (rather than separate charges) that included whole home dvr. Then one representative told me that whole home should work automatically, so I tried setting it up. Both boxes say Whole Home is activated (or whatever, I'm not in front of the equipment right now); but both boxes also say "No networked device detected" (or something to that effect). I had thought to just go with a wired connection on both devices to create a whole home system (I'd read some posts where people did this). My DVR box is networked (using an ethernet cable) - I'm able to access On Demand content on this box. Today, I tried connecting my H24 box to the same network, again using a wired connection. It won't connect. I've checked the network, I've checked the cable - they're working. So, I can't connect using the network for some reason. But I thought I'd see about going through Directv. I called today, and they say that my house was not originally set up for whole home, and that to do it I'd have to pay a $199 fee for someone to come out and get it connected properly. Therefore, my question is - are they right? Is this what I have to do to get Whole home? Or is there some other way I can do this? Thanks in advance for your advice.