On Jan 16 2012 I had the following installed: 1 HR34 whole house DVR receiver. 2 HR25 HD receivers. The installer attempted to use the Cinema connection kit to connect wireless to my Westell 7500 modem/router. The installer could not get the home network password to take on the Cinema connection kit even though I deleted it and reentered the exact network password into my phone and got reconnected. Installer ended up using a DECA broadband adapter to connect the directv system to the internet. There is a LAN cable connecting the Westell 7500 to the DECA and a RG-6 cable connecting the DECA to the direct TV house wiring. Problem: When all of this is connected all three Directv boxes indicate there is an internet connection, however the HR34 says it is not authorized for DVR whole house service and the HR25's do not see the playlist on the HR34. Jan 19, Directv service guy arrives. Makes call and can not get the HR34 to authorize for DVR whole house service. He then disconnects the DECA from the Westel 7500 and disconnects the power to the DECA. With connection to the router terminated the HR34 authorizes DVR whole house service and the HR25's see the playlist on the HR34. Service Tech tells me it's an issue with the Westell 7500 router, either not enough IP addresses allowed or a setting. I call Centurylink, my DSL provider. The number of IP addresses allowed is in the 100's and I'm no where close to that (it's at my house). Turned firewall off and changed the IP address the HR34 was using. Still no change. Centurylink says it's not the moden/router As long as Directv is connected to Westel 7500 via the DECA the Directv sees the internet but the directv boxs do not see each other. If the DECA is unplugged from the modem/router the Directv boxes do not have internet access but do see each other (see the one playlist on the HR34). . Help!