1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Why Can't It Just Be Like Tivo

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by rowpunk, Jul 9, 2006.

Thread Status:
Not open for further replies.
  1. rowpunk

    rowpunk New Member

    5
    0
    Jul 9, 2006
    Lively...

    Let me just state again that I really want to like the R15. Having been a long time Tivo user, I'm just missing some of the old Tivo functions. A few of these are being addressed in the next software upgrade (continuing to buffer a live channel while watching something from MyVOD, for instance - although I still hold out hope for the ability to switch between tuners, and have both tuners buffer live programming). And I wish that some of the interfaces were changed (click straight to guide and not the filter list, put To-Do and Prioritizer in first level of Menu instead of having to dig down two levels into Scheduler, make the To-Do and Prioritizer windows larger, faster Prioritizer reorganization).

    That said, it is a FINE dvr, and does have several features and functions that are improvements over the Tivo. I don't think the changes I hope for are anything that would put DTV into any legal trouble with Tivo, and I don't think it's wrong for all of us who used Tivo to wish for improvements/changes in the R15... The R15 is in my AV rack to stay, and I know will grow on me as it evolves.
     
  2. Wolffpack

    Wolffpack Banned User

    4,642
    0
    Jul 29, 2003
    Respectfully I must disagree with that statement. IMO a FINE DVR would record what it's told to record and if it cannot, would provide a history/log of why it did not. Currently, even with 10C8, the R15 does not meet those standards. Bells and whistles are fine and good, but that's after the basics.
     
  3. rowpunk

    rowpunk New Member

    5
    0
    Jul 9, 2006
    So I just happened upon this bookmark in my browser, not realizing I still had it. Interesting to look back at the discussion from a year ago about my R15 woes. And so I thought it appropriate to update....

    The R15 is indeed still in my home. However, it's been moved to a TV that we don't use much, and has been replaced by a brand new R10 that a local electronics store happened to have sitting on a shelf in their warehouse.

    You see, shortly after my post and despite a couple of software upgrades, the R15 bugs just increased... menu freezes, programs disappearing from the To Do list and from my Season Pass list (ah yes, I'm back to my Tivo lingo), and on a couple of occasions recorded shows just vanishing.

    Then, one afternoon, as I sat down to watch something, the menu froze. I couldn't get it to clear/update, so I hit the reset button. What followed was a series of reboots. Oh, I unplugged, let it sit, plugged back in, checked all the cables, checked the card, etc. But it just kept rebooting and rebooting.

    So I called DTV, and someone (who I'm sure was not speaking to me from anywhere inside the USA) walked me through all the remedial steps that I'd already taken. They then put me on with someone in 'upper level' tech support. Who promptly disconnected the call. After calling back and convincing the 1st level support person to just kick me up to upper level, I was informed that the only solution would be to wipe the hard drive on the unit.

    Needless to say, having to wipe all 11 episodes of Planet Earth and several of my wife's favorite shows from the hard drive, was the final straw. So I wiped it, unhooked it, and started calling around, eventually lucking out on the R10.

    Those of you who have the R15 and like it, good on ya. But for me, I'll stick with my Tivo box for the every day DVR. Much in the same way that I use my Mac for everyday computing, and let my bug infested Windows box sit quietly in the other room.
     
  4. desslock

    desslock Mentor

    44
    0
    Jun 19, 2007
    The TiVO Wish list will record the programs it finds (if you set it to) that matches your search criteria.

    Th R15 Find-Autorecord will not record the shows, no matter how much it promises to. That's IF it ever finds the programs to begin with. And that is a BIG IF.
     
  5. desslock

    desslock Mentor

    44
    0
    Jun 19, 2007

    I'm right there with you. I was conned in the "Free Upgrade" thing too. The R15-500 exhibited maby of the same issues you mentioned. Luckily mine seems to have been more stable than most, having none fo the continuous reboot issues. But the last straw was the fact it was incapable of finding and recording TV shows. I ordered a big-ass hard drive from weaknees.com, put in my old Samsung TiVo box and put the R15 in the bedroom where it can't do much harm. All totaled, The R15, from installation to bedroom relegation, took 49 days.

    Long Live TiVO!
     
  6. ApK

    ApK Icon

    761
    0
    Mar 6, 2006
    As long as this thread is resurrected, I thought I jump in and say "hi!"
    To update, my R15 is still sitting happily unplugged on a closet shelf, giving me no trouble at all.
    One of my Tivos hung last week (A bad TV week it was: my 32inch Hitachi blew out, and I had to get if fixed rather than upgrading to a new HDTV). I think that makes twice in the year I've had it that I've had to reboot the DTivo. The R15, used to hang just about everytime I tried to use various features, like searching the guide.

    Yes, I can clearly see how those people who defended the R15 by saying "well, Tivo isn't perfect, either" could think one or two lockups a years vs. lockups nearly everytime it's used are comparable cases. :rolleyes:
     
  7. wismile

    wismile Legend

    165
    0
    Jul 19, 2006
    I own three DirecTIVO's and an HR20...I am interested in getting an R15 (mostly for the RF remote). I know people on both sides love their DVR. What I'm most interested in is the performance of the R15. I like it's features...but do they work 99.9% of the time? Nothing is perfect, but I have had very few issues with my TIVO units. The HR20 was a nightmare at first...but I think it's an upgrade or two from being very reliable. I know first hand how bad the R15 was when they first came out. Have they improved as much as the HR20?
     
  8. jwd45244

    jwd45244 Hall Of Fame

    1,510
    0
    Aug 18, 2006
    Is the R15 a perfect box? No. It is much better than it used to be. This is especially true if you keep the software current and participate in the process. If you have issues with DTV you can and should take it up with them.

    If you don't like the DVRs that DTV provides, you are perfectly free to use Tivo or go to Dish or to cable or some other. No one is holding you hostage.

    I know that some are concerned about the two-year commitment with DTV. I know at least one cable operator that will pay that for you if you switch.
     
  9. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,485
    940
    Nov 15, 2005
    Seattle, WA
    A hard question to answer - do they work 99.9% of the time.

    I have an R15 that I got in November 2005 when they first came out. I did have some problems with it early on, but it has been very stable and reliable for quite a while. Mine I would rate at 99%, I can't think of the last time it did not record something I had scheduled.

    However, because DirecTV still has the "channels I receive" function disabled, neither the R15 nor the HR20 will properly do autorecords based on searches. Also, the R15 has not come as far as the HR20 has, but it is starting to catch up. The most recent CE versions of software appear to be pretty solid, although I have seen some reports of problems after getting the software upgrade.

    It sounds like you have, or had, an R15. If it is still sitting in the closet someplace deactivated, I would certainly re-activate it and try it out. If you no longer have it, then I would probably go for an R15 if I could get it at no added cost. That way you really have no investment to lose if it doesn't work the way you want.

    Carl
     
  10. wismile

    wismile Legend

    165
    0
    Jul 19, 2006
    Thanks Carl...that's exactly the information I was looking for. I think I will give it a try. The cost is only $19 for shipping...I was balking at the additional two year commitment.

    My bad experience was while helping a friend. I finally talked him into dumping cable and getting DirecTV with TIVO. He signed up just as they stopped shipping TIVO units. The R15 (as you know) was awful. I spent hours on the phone trying to help get him up and running. In the end they finally gave him enough credits to go purchase the last couple TIVO units from our local Walmart. To make matters worse they never sent a pick-up for all the R15 units they kept sending and billed him well over a thousand dollars for not returning them. He is currently a very happy customer.
     
  11. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,485
    940
    Nov 15, 2005
    Seattle, WA
    If you are currently on any committment, the 2 year committment replaces, does not add on to, it. Say you currently have one year of remaining committment and you get an R15 or anything HD. You now have a two year committment from now, not a two year extension. In the case of this example, it would be a one year extension.

    If you expect that you will stay with DirecTV anyway, it shouldn't matter. If you are exploring other options, then the two years could well be an issue for you.

    While I personally don't care for service committments, it's getting harder to avoid them. I currently have a lock in with an ISP, with a cell phone company, and with DirecTV. In all 3 cases, I considered the options, and decided I was prepared to pay the cancellation fee if I disconnected early (which I did not expect to do, and have not done).

    Carl
     
  12. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,805
    159
    Jun 20, 2007
    Colbert, WA
    Hi everyone, just thought I would also throw in my perspective and experience. I was with "E" for years. Had no problems with my DVR through them, and in truth it was more user friendly and had much quicker response times too. My problem with them was their customer service, which is also not in the USA.

    They lied to me about a movie package that had been added to our line-up (stating a specific date and time that someone from my house had called to order it). No-one from my house ordered it and eventually they admitted there was no such call. When I told them that I had called three days earlier to cancel it and find out more about it, they said I did not call. I told them their recording while on hold says every call is recorded for customer service and they better find that call. They offered me $30 credit for 4 months of the movie package. I told them that was not acceptible and asked for the manager (I was already up to 2nd level - still not in USA). I was told I was as high as they could send me to.

    My husband called and cancelled as soon as I told him what happened and lo and behold he got an English speaker in the US when cancellation came up. She offered 1 year free!! He told her if something along those lines had been offered to me, we'd still be customers.

    Got 2 R-15's and did not like the interface, response times, bad FF and Rew, but it did record everything I ever told it to. Had no freezes, spontaneous re-boots, etc.

    After all the CE's, I now I love my R-15's. Still liked "E's" interface better and their guide is WAY better, but my point is all the customer services "suck" now that they have been outsourced. We have to settle on whichever company treats you the best and that can change at any moment.

    And the willingness of "D" to continually try to update and add new features at the request of users is something I think they should be very proud of. And people like Earl and Carl have been a HUGE help to a novice like me.

    (Note my paragraph breaks :)?
     
  13. bearymore

    bearymore Mentor

    45
    0
    Sep 1, 2006
    My R-15 also works perfectly -- gathering dust in the closet. Until they fix a few things, it will stay there. Fix what?

    Autorecord so that it records only from channels you receive

    Make trickplay work the way it is supposed to,

    Remove the limit on the number of SL's,

    Make the software reliable enough so reboots aren't needed and, if they are, do not erase the guide data and the concomitant SLs.
     
Thread Status:
Not open for further replies.

Share This Page