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Why Can't Slow Receivers be Fixed?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by socal404, Mar 4, 2012.

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  1. skyboysea

    skyboysea Icon

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    The next NR is already out and doesn't fix the problem. If possible, the remote response is even worse now and introduce some additional issues. After just two days it is too early to say if it does anything to fix the UI but on my HR20 clicking the list button and start viewing the first program in the list takes about 15 seconds.

    Maybe "next NR" is the new "soon".
     
  2. Richierich

    Richierich Hall Of Fame

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    Sorry to hear that as I have been assured that it would help most people out there with Problems of Sluggishness.

    I guess I will be switching to Dish!!!

    Oh wait, my 5 HR24-500s are working Perfectly so I guess I will Upgrade my 2 other HR23-700s to HR24-500s and be done with it!!! :)

    I hate that Word SOON!!!
     
  3. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Can you buy me a HR34 (leased is fine) while you're at it? ;) My post of the day reward? :lol:
     
  4. allenn

    allenn Icon

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    What happens when you play Call of Duty on a $100 PC? Answer: nothing or run extremely slow! You want to play the game; then you have to pay the price. The new video games require fast GPUs and a lot of memory. The HR20-23s do not have enough processing power or memory to run the functions and graphics. I suggest the HR24 and HR34 have more power, and therefore fewer problems. Future boxes will improve at a price. My two cents. Best wishes!
     
  5. jes

    jes Icon

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    Apr 20, 2007
    I'm sure the HR20-23s have plenty of HP for efficient code... We're not running graphics intense video games or 3D design here. You want the HR2Xs to run fast, optimize the code... The task is still to control a DVR with built in Satellite receiver. ;) The best example of code efficiency is take an old sluggish Windoze XP computer, install Linux w/X windows and you've suddenly got a very usable machine :rolleyes: The latest NR (0x5c8) just emphasized the problem. Things that used to work OK, are now broken on (my) HR20s. The hardware didn't suddenly become short on processing power. :p
     
  6. Red Orc

    Red Orc Legend

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    My DVR lately keeps seizing up. It will not respond to the remote and it will not respond to the front panel buttons. The only way to get it to start working again is to either unplug it or to hit the reset button. It does this at least two times a week.
    A lot of people make fun of Comcast's DVR's but I don't remember my Comcast DVR ever being as slow as this DV DVR is. I never had a problem with it seizing up and not responding to anything either.

    About ten years ago I had a Panasonic DVR that had a hard drive in it. That DVR was WAY faster than my DTV DVR.
     
  7. Red Orc

    Red Orc Legend

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    Maybe they're just stupid?
     
  8. Barry in Conyers

    Barry in Conyers Godfather

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    +1,000,000!
     
  9. Racer88

    Racer88 Icon

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    Sep 12, 2006
    No kidding. Equating gigabytes of gaming code to a few megabytes of DVR code is about as assinine of an analogy as it gets. :nono2:
    The hardware is fine. The Tivo OS runs just fine on the same hardware. The series 3 Tivo hardware specs are essentially the same too.

    THE PROBLEM IS THE INCOMPETANT IDIOTS THAT HAVE ANYTHING TO DO WITH THE SOFTWARE! (from the top to down)
     
  10. allenn

    allenn Icon

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    True! The Linux OS running on the HR DVRs is very efficient, but it can only do so much with the existing processor, GPU, and memory. To maintain processing speed when functions are added, you can streamline the code to some degree; but ultimately a faster processor, gpu and more memory must be installed to handle the added functions and / or increased processing demand. 1080p resolution, 3D, HD-UI, SWiM, DECA and VOD were not available when the HR20 was introduced. D* now offers these programming options. A PC designed to run Pong, Mario, or Sonic video games would not be able to run any of todays video games no matter how great the OS or application code.

    I am sorry you find it necessary to suggest my idea is extremely or utterly foolish. Since you don't like my video game analogy, would the iPhone 3 versus the iPhone4s or iPad versus the New iPad work for you? What did Apple change between the iPhone3 and the 4s? Bingo! Apple changed the processor, gpu, and memory. Funny how that works! Apple added functionality to iOS. In many ways they are not unlike the new functions D* added between the intro of the HR20 and the HR34.

    I do not know if the D* IT persons are idots. I do not know your credentials or expertise regarding IT, application design, programming, network design, electrical engineering, so I will reframe from suggesting you are not qualified to judge any of the D* Techs or any matters regarding hardware or programming. So you know whom you are belittling, I have a P.H.D. (Electrical Engineering GA Tech.); 45 years in IT; international consulting (Switzerland, England, and Germany); financial / investment systems design; banking application design, and proficient in programming JAVA, C, C++, C#, ALP, Fortran, RPGII, and COBOL. I have subscribed to D* for 18 years. May I suggest you find a way of getting your point across without stepping on someone elses.

    Best wishes!
     
  11. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Since you're such an expert... http://www.directv.com/DTVAPP/content/careers

    Also, the words are "asinine" & "incompetent," and "from the top to down" doesn't make sense. The reason I point those out is due to you referring to others as idiots. :)
     
  12. Richierich

    Richierich Hall Of Fame

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    Your Post then Begs the Question, Why do all 5 of my HR24-500s all work Fast without any Problems whatsoever other than Slow Channel Changing which is caused by the HDMI Handshake and not Bad Inefficient Code???

    What is the Difference in that and my 2 HR23-700s?

    They have a Faster CPU Processor and MORE RAM and I have installed a Faster Hard Drive with a Larger Cache, so Go Figure it out for yourself!!!

    Also, the longest Process in a Computer is the Paging Process where the CPU has to wait for chunks of data to be delivered so the CPU can process that data. It can only do so many other Multitasks as it waits for that data so a Larger Cache reduces the amount of paging that has to take place by Paging in Larger Chunks of Data to work with.

    Also, they added MRV (WHDVR Service), Apps, DoublePlay, etc. so all of these Tasks are Slowing down the CPU as it is trying to do to many things with too little resources.
     
  13. dsw2112

    dsw2112 Always Searching

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    What would your explanation be for the new DirecTivo? It runs on HR22 hardware.

    The point is that it's not merely one thing. While a faster processor and additional RAM indeed improve things, that is not the sole problem here. I believe you mentioned knowing someone at D* who said a solution was in the works. If that's true, then that same person could probably tell you that their plan of attack is not to install more RAM and a different CPU in older receivers. In the end, the hardware can't be "undersized" if not everyone is encountering the issues, and a separate company can use the platform without the same concerns.
     
  14. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    While I understand your point, you haven't had any reference to the dedicated chips the receivers have to handle this workload, so it isn't quite "apples to apples" to compare a PC running video games.
    1080p is handled by the GPU.
    3D isn't handled by the GPU in the H/HR20, so it isn't an option.
    SWiM isn't loading the CPU, as it too is being handled by the tuners.
    DECA is handled by a separate chip and is just part of the networking.
    VOD, and any loading it might cause would only come into play when downloading.
    The HD GUI hadn't bogged down my HR20 last fall, before it was retired.
    The H/HR21-23 do have a slower bus speed to their memory, than the HR20.
    This caused a slightly slower reaction/response from my HR21, than the HR20, but was minor, though there.
     
  15. lparsons21

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    Good point! :)

    But then before they had any of those things, the HRs previous to the HR24 were already having speed and remote response issues, which begs the question 'if the equipment was seemingly underpowered then, why add more for it to do?'

    The simple and obvious answer was that it was cheaper to do and gave them a marketing edge at our expense.

    Meanwhile the competition didn't bring out MRV on old boxes, instead choosing to come up with a new system that is very quick and performs quite well from all reports. Sure, some issues with new gear as you would expect, none of them affecting the speed of operation or responding to the remote and with some limitations built in.

    Which was the better path? We don't know yet, but I'm betting the new box approach is very much more in favor of the user than patching older equipment has turned out to be.

    With D* HRs, a more full HD causes slowdowns from reports here. Yet with E* that doesn't seem to be an issue. With D* adding Double Play is not only a kludge, but it affected performance, yet E*'s Vip series has had dual live buffers all along.

    Got to make you wonder...
     
  16. Richierich

    Richierich Hall Of Fame

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    What puzzles me is that all 5 of my HR24-500s are Fast and Reliable not just 1 or 2 or 3 but all of them while others Report that their HR24s are Sluggish while running the same Software on the same Platform.

    The only difference is that I have installed 2 TB WD20EADS Drives in them which are Faster and have a Larger Cache.

    So maybe that is helping my situation and could be an answer along with trying to rewrite the code in a more efficient manner.
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    While some may have had problems back then, I'm not sure is was as widespread as you suggest.
     
  18. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    We all seem to have difference viewing habits which may come into play.
    I too have been puzzled with a friend who has a HR24 and was needing to reboot it every two weeks as it would bog down and finally come to a point where it stopped responding. This is a completely stock setup, with very few recordings/series links, so almost all viewing was basically live TV, with no doubleplay being used, and maybe just some pausing of the live TV.
     
  19. lparsons21

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    You may not be sure, but the polling done a few years back indicates that it certainly was an issue. And unfortunately the speed and remote response issues show up with all too much regularity.
     
  20. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    You've got to love "the polls". :lol:
    Those who have problems vote and those that don't have problems don't bother.
    I'm not trying to deny some have problems.
    It's just not known what the real percentages are.
    Had I never had any problems, I wouldn't have come to this and other websites, which suggests there's a bias from the start for any poll here or on another website, as they wouldn't [by nature] include everyone not having problems equally.
     
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