Why Dish over Directv?

Thanks for the info guys. I think I'm going to make the switch to Dish. From what I read on previous posts reception problems are more prevalent with the 129 satellite which is in the western arc. I'm in Richmond, VA so I'm in the Eastern arc. Also, my friend has Dish and he says the reception is about the same as DTV.

 

Dish told me when I signed up that since I was a Senior Citizen that my rate

"after all the sign up discounts are gone" will never change -- I will call Dish today to verify this

 

Wow - I've never heard of a promise like that.

 

That's why I questioned him on it, I think someone either misunderstood or was told a line of BS.


Sent from my iPad using DBSTalk

 

I just finished talking to dish and the agent assured me that when I signed up there was the Senior promotion the there will not be a rate change ever for me except if I add some service. What more can I say I hope they were correct.

 

My two cents - get them to put it in writing. I have had agents on the phone tell me many things over the years (both Dish and Directv, also Time Warner and Comcast - hey, we move a lot!) that, when I later brought up to some other person for the company, they denied it or told me I must have misunderstood or there was some "fine print" etc. So I would suggest calling and asking them to send that to you in writing.

BTW - what is the age limit for Senior?

 

Hi, I was forwarded a link to this thread by a DISH customer. I am unsure who it was that georgewells spoke with but to the best of my knowledge DISH does NOT offer a program like this for Senior Citizen or anyone else. It is stated in our contracts that DISH reserves the right to change programming and pricing at anytime. The only exception to this rule is during the first 12 months were it states on our website "Get this package for this price for 12 months". If georgewells would like to PM with the information of who it was that he spoke with, I would be happy to look into this further. Thank you!

 

MaryB, I sure hope you guys can track down who in Dish made this promise on the phone to them, because if they did do it to fool them into signing up someone should be fired.

 

Mary --- I don't know how to send a PM - Also if I was scammed I would like the public to know ! so here is my story !!
I was signed up on 6/14/2014 by Sales Rep Morgan Allen - Ph XXX-XXX-XXXX His boss is Mike ? at Ph XXX-XXX-XXXX -- Mikes ? boss is Charles ? at XXX-XXX-XXXX This should give you something to go on !! During the sign up the Rep Morgan Allen called, who he presented as a Disk Person, and this person also said "yes, The rate is good forever" Based on the Senior Citizen promo. This was probably also part of the scam!! -- I sent a E-Mail to Disk yesterday asking to clarify my 2 recent phone conversations on 9/15 & 9/16 with dish saying that this was true and send me something in writing confirming this but I have not yet received a reply. --- Let me know Mary if you find out anything about this ! -- Thanks George Wells

 

George, the easy way to send her a PM is to go back up to her response, click on her user name and then use the send me a message button to send her a PM.

 

OK Thanks -- Like I said --If I keep it in the open then other people will not get scammed like I apparently did

 

I am sure if they are Scam artists that they will not give permission to post their phone # !!

 

I'd bet if you PM'ed Mary your Dish account number she would be able to double check your account and let you know exactly what you were sold.

 

I sent a PM to Mary with all the info - I hope she finds out something !!

 

I think it might be helpful to hear what came of this, in case others are offered a "Seniors Lifetime Price Lock" guarantee?

 

I agree I guess I was "Had" -- But I also hope we hear something before others are taken by this Bunch that got me.

 

I think you absolutely should find an email address for someone in Dish who is in a high enough position to care and give them the details. This borders on, probably crosses the line, of fraud in the criminal sense.