I live in Anchorage. I decided to add a second TV in my living room so I can tune my main TV to a game, in my case, the Seahawks and then have a second TV tuned to Red Zone or a different game. I have a Genie HR 44 and 3 minis so I figured I'd just move the one in the garage that I don't use much. I spent Friday night finding a stand and buying a TV. Then I figured out that the garage mini was wired and so was one in the master bedroom. I only have one wireless and it is connected in my home office, feeds my Slingbox so I didn't really want to mess with that unit. I wasn't worried since I know the biggest installer in this city has a big showroom in the center of town and the sign in their door indicated they are open on Saturdays. Wrong. I called them and after several efforts, finally got someone in dispatch who told me the installers were working but the showroom was closed. I offered to drive to an installer but she said no. Me: I need a wireless mini. Her: Oh that little C41W? Me: Yes, they are $99. I have cash, credit or debit card, a check or you can charge my account. Her: Sorry, we can't do that. I then called DTV CS and they had nothing to offer. They could not give me any other numbers, had no alternatives. Best Buy used to stock rcvrs, not any more. Costco has had free lancers selling their stuff, not any more. Walmart, Fred Meyer have nothing. AT&T has stores all over town and piles of phones and ipads but no DTV product. On the other hand, the local cable company has stores all over that will hand you rcvrs or minis with no waiting or install. You can buy a Roku at dozens of places 24 hours a day. Not DTV. I called today and talked to someone from Costa Rica or the Philippines. told me I'd have a new unit on my porch by Wednesday. Why? What if it were the day before the Super Bowl and my Genie failed? Why can't they work with a retailer since the units have to be authorized before they will work? Why is this so complicated?